Audio drops out frequently in all media files

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
popeye13
Blank Cone
Blank Cone
Posts: 71
Joined: 02 Feb 2012 20:14
VLC version: 3.0.17.4
Operating System: Win10 Home 64Bit

Re: Audio drops out frequently in all media files

Postby popeye13 » 11 Feb 2015 23:32

Have either of you tried disabling hardware acceleration?
(Preferences > Input/codecs > video codecs > FFMpeg and select 'Hardware Decoding' to disable)

Treyking1066
New Cone
New Cone
Posts: 3
Joined: 11 Feb 2015 22:39

Re: Audio drops out frequently in all media files

Postby Treyking1066 » 11 Feb 2015 23:44

yep. tried all 3 options. restarted each time with no change.

popeye13
Blank Cone
Blank Cone
Posts: 71
Joined: 02 Feb 2012 20:14
VLC version: 3.0.17.4
Operating System: Win10 Home 64Bit

Re: Audio drops out frequently in all media files

Postby popeye13 » 12 Feb 2015 00:40

Then beyond that, i cannot think of anything else that might work.

By the way, what file types are you using?
.MKV, .MP4, .AVI, .TS ?? And what framerate and resolution are they?

prchallenger
New Cone
New Cone
Posts: 1
Joined: 12 Feb 2015 02:58

Re: Audio drops out frequently in all media files

Postby prchallenger » 12 Feb 2015 03:19

Having the same problem on a Lenovo y480 ideapad running windows 7

TEMPORARY FIX - set the volume to 100%

After fooling around with the settings and getting nowhere I found that the problem seems to go away completely (for me) with the volume set at 100% and then become worse and worse the further you put the audio away from full. Also, it appears that when the volume is set below 100%, the audio plays at the right level then decreases intermittently, whereas with the audio set above 100% the audio increases intermittently. Hope this helps.

Even with this, VLC is still 100 times better than windows media player. Though I'm still looking forward to the fix.

Grymling
New Cone
New Cone
Posts: 5
Joined: 25 Jan 2015 21:39

Re: Audio drops out frequently in all media files

Postby Grymling » 12 Feb 2015 11:45

I'm finding that the more complex the audio (louder music, more full frequency range of highs to lows) the audio drops out much more often. If the audio track has less volume and less sounds (down to almost nothing like the sound of someone walking, occasional birds chirping) then the audio will play for a much longer period before it has a drop out.
I´ve noticed the same. For a while i suspected some kind of normalize/peak protection -issue?


Rock On!

/Grymling

Rémi Denis-Courmont
Developer
Developer
Posts: 15267
Joined: 07 Jun 2004 16:01
VLC version: master
Operating System: Linux
Contact:

Re: Audio drops out frequently in all media files

Postby Rémi Denis-Courmont » 12 Feb 2015 12:13

If you set the VLC audio volume above 100%, then Windows will apply peak protection internally to avoid digital saturation. In my opinion, volume should be capped at 100% anyway.
Rémi Denis-Courmont
https://www.remlab.net/
Private messages soliciting support will be systematically discarded

Treyking1066
New Cone
New Cone
Posts: 3
Joined: 11 Feb 2015 22:39

Re: Audio drops out frequently in all media files

Postby Treyking1066 » 12 Feb 2015 19:36

Keeping the volume at 100% doesn't change anything for me. I am sure it is a problem with my computer as VLC is fine with other computers in the house.

I just can't figure out why a brand new install of windows 7 on a new quad core computer would have this problem on all types of audio and video files.

Grymling
New Cone
New Cone
Posts: 5
Joined: 25 Jan 2015 21:39

Re: Audio drops out frequently in all media files

Postby Grymling » 09 Mar 2015 09:36

Pls! Don´t Give Up!
You Can Do It! ..There IS no Tomorrow..Eye of the tiger ..and so on

:wink:


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: No registered users and 25 guests