Display driver stopped responding in vlc 2.0.0

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
krisod
New Cone
New Cone
Posts: 5
Joined: 15 Feb 2012 23:09

Display driver stopped responding in vlc 2.0.0

Postby krisod » 16 Feb 2012 00:44

Hello.

I downloaded the vlc 2.0.0-rc1 build jan 26 2012 05:11:59 a while back but did not start testing it before yesterday.

*** While reading on the forum and writing this post I read about the nightly build and downloaded the 2.0.0 build 15. feb 02:18:55. Have the same problem with this one. ***

What I experiences while playing with the GPU accelerator on is that sometimes after 5-15 minutes of playing the screen starts to be blury and I get big pixels on the screen, lik 1x1 cm on 24'.
I also found that if I try to jump in the movie I also get the same big pixles and it takes between 5 and 15 seconds before the picture is back to normal.
Have a screen shot that I can send.

Codec info: H264 - MPEG-4 AVC part 10 avc 1, 1280x528p. Have tested with 3 drferent movies, 720p in mkv format.

To day I have had 3 times there both my screens have become black and I got the windows message that the Display driver stopped responding and has successfully recovered.
Just berfore the sreens went black I started to get fibrillation in the vlc window and vlc stops working. I have not have any display driver problems with the driver I'm running now so I think it can be related to the new vlc.
Have been using 1.1.11 without any simular problems.

I tried to send a error report when I restarted vlc, but I got a message that it could not connect to the FTP server.
Is there a place I can find this in case you want to see it?

This is what I can see in the windows event viewer:

System:
22:36:35 The Windows Error Reporting Service service entered the running state
22:36:37 Display driver nvlddmkm stopped responding and has successfully recovered.

Application:
22:36:36 A request to disable the Desktop Window Manager was made by process (4)
22:36:37 The Desktop Window Manager was unable to start because composition was disabled by a running application
22:36:37 Faulting application name: vlc.exe, version: 2.0.0.0, time stamp: 0x4f21a715
Faulting module name: vlc.exe, version: 2.0.0.0, time stamp: 0x4f21a715
Exception code: 0xc0000005
Fault offset: 0x000016d5
Faulting process id: 0x11ec
Faulting application start time: 0x01ccec295e254812
Faulting application path: C:\Users\Kris\Downloads\New folder (2)\vlc-2.0.0-rc1\vlc.exe
Faulting module path: C:\Users\Kris\Downloads\New folder (2)\vlc-2.0.0-rc1\vlc.exe
Report Id: 23032484-581d-11e1-bb3d-90e6ba693289
22:36:37: Windows error reporting.
Fault bucket , type 0
Event Name: LiveKernelEvent
22:36:44: Windows error reporting.
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vlc.exe
P2: 2.0.0.0
P3: 4f21a715
P4: vlc.exe
P5: 2.0.0.0
P6: 4f21a715
P7: c0000005
P8: 000016d5
P9:
P10:
These files may be available here:
C:\Users\Kris\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_vlc.exe_6c18f675b059b954c7af33e35d1942369488a_0b5d699e

CPu use on vlc is about 5 % and memory usage about 150 mb about the time I had this problems.

My system:
Mainboard : Asus Maximus II Formula
Processor : Intel Core 2 Quad Q9550 @ 2833MHz
Physical Memory : 8192MB (4 x 2048 DDR2-SDRAM )
Video Card : NVIDIA GeForce GTX 580, driver 285.62
Hard Disk : C300-CTFDDAC128MAG ATA Device (128GB)
Operating System : Windows 7 Ultimate Professional Media Center 6.01.7601 Service Pack 1 (64-bit)

Cound not find anything about this cind of problem in the forum so I dont know if this is a known problem or if it only me!!!

Hope anyone can give a feedback on this problem.

Thanks in advance, Kris

nkoriyama
Cone that earned his stripes
Cone that earned his stripes
Posts: 338
Joined: 01 Sep 2011 20:50
VLC version: git
Operating System: Windows / Mac OS X
Location: Japan

Re: Display driver stopped responding in vlc 2.0.0

Postby nkoriyama » 16 Feb 2012 02:18

Can you try to play with disabling hardware acceleration?
How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
My hack for ISDB-T http://sdrv.ms/126weue

TypX
Developer
Developer
Posts: 290
Joined: 21 Oct 2011 15:59

Re: Display driver stopped responding in vlc 2.0.0

Postby TypX » 16 Feb 2012 14:29

Did you take the 64bits version?

VLC_help
Mega Cone Master
Mega Cone Master
Posts: 25661
Joined: 13 Sep 2006 14:16

Re: Display driver stopped responding in vlc 2.0.0

Postby VLC_help » 16 Feb 2012 20:41

System:
22:36:35 The Windows Error Reporting Service service entered the running state
22:36:37 Display driver nvlddmkm stopped responding and has successfully recovered.
Buggy drivers. (or broken hardware)

xomby
New Cone
New Cone
Posts: 4
Joined: 17 Feb 2012 03:25

Re: Display driver stopped responding in vlc 2.0.0

Postby xomby » 17 Feb 2012 04:26

I'd strongly suggest you try the following (after taking a deep breath):
1. make sure your GPU cooler is not clogged with dirt, and that the heatsink/fan is working properly (I've seen those cards with warped heatsinks, which made the card overheat when stressed, its WORTH LOOKING and/or cleaning/fixing).
2. make sure you're running the latest drivers (non-beta, non-rage, etc.)
3. make sure your SSD is not the issue (http://hddscan.com/)
4. good luck!
"Yeah like the 'VLC staff' will surely be more motivated to work after freeloading users flame them." -Rémi Denis-Courmont

carelljones
New Cone
New Cone
Posts: 2
Joined: 17 Feb 2012 08:30

Re: Display driver stopped responding in vlc 2.0.0

Postby carelljones » 17 Feb 2012 08:53

Setting the Power management mode to "Prefer maximum performance" indeed fixes this problem. Well, for me anyways.

krisod
New Cone
New Cone
Posts: 5
Joined: 15 Feb 2012 23:09

Re: Display driver stopped responding in vlc 2.0.0

Postby krisod » 17 Feb 2012 13:45

Hi.

Thansk for the tips. I will try this and test tonight

krisod
New Cone
New Cone
Posts: 5
Joined: 15 Feb 2012 23:09

Re: Display driver stopped responding in vlc 2.0.0

Postby krisod » 18 Feb 2012 13:59

Hello.

To TypX, im running the 32bit version.

I downloaded the newest nightly build 17.feb, before I did this last tests.

I have now gone over all of the suggestions and still have the same problem.

When I have trided with disabling hardware acceleration I have not been able to provoke it.
The videocard driver is the newest none beta version.
I used gpu-z0.5.9 to check the load and temperature on the vidoegard. Temperature 69 degrees, no change from desktop to playing video. GPU load is 8 % (desktop 2%), memory usage 420 mb (desktop 300)
and video engine load is 8-10 %(desktop 0%).
And just to say, I have no overclock at all on this computer.
I have tried to play several games, BF3, Crysis 2 and Civilization V for about 2 hours eatch, to try to stress the videocard and see if I could provoke the same videocard driver stop without sucess.
I did also play the 4 mkv videos I had this problem on in 2.0.0 on 1.1.11 and there they play all fine!!

Anyone have any other ideas?

Roddude
Blank Cone
Blank Cone
Posts: 67
Joined: 27 Sep 2009 01:14

Re: Display driver stopped responding in vlc 2.0.0

Postby Roddude » 19 Feb 2012 01:51

I've read that turning off the NVIDIA Display Driver service in services.msc sometimes helps problems like this.


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: Bing [Bot] and 19 guests