VLC 3.0.15 update not working

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
Harry6
New Cone
New Cone
Posts: 2
Joined: 10 Jun 2021 22:21

VLC 3.0.15 update not working

Postby Harry6 » 10 Jun 2021 22:34

Updated from VLC 3.0.9.2 Vetinari to 3.0.15.
Dell xps 8700 computer, Windows 8.1, Video card GE Force GTX 645 (an old card)



After VLC update, attempting to play any mp4 video causes VLC to close.
When reopening VLC, I receive a message asking about sending an error report, which I do.
Clicking on any mp4 file causes VLC to close again.

Cleared preferences and cache - no change
Uninstalled / reinstalled - no change

Reverted to VLC 3.0.9.2 - Working again.

Lotesdelere
Cone Master
Cone Master
Posts: 9964
Joined: 08 Sep 2006 04:39
Location: Europe

Re: VLC 3.0.15 update not working

Postby Lotesdelere » 10 Jun 2021 23:05

Same for me with a GT 740. I just can't play anything with D3D11, works fine with D3D9.

Lotesdelere
Cone Master
Cone Master
Posts: 9964
Joined: 08 Sep 2006 04:39
Location: Europe

Re: VLC 3.0.15 update not working

Postby Lotesdelere » 11 Jun 2021 10:22

There are other similar reports:
https://www.videohelp.com/software/VLC- ... er#reviews

Notice that I'm also on Windows 8.1 x64.

Harry6
New Cone
New Cone
Posts: 2
Joined: 10 Jun 2021 22:21

Re: VLC 3.0.15 update not working

Postby Harry6 » 11 Jun 2021 17:55

Thanks for the note Lotesdelere.
As you said, it looks like lots of similar reports are coming up.
I'm hoping this means a fix will be in the works.

I very much appreciate all the incredible work done on this program.

Hitchhiker
Big Cone-huna
Big Cone-huna
Posts: 2203
Joined: 29 Jun 2018 11:40
VLC version: 3.0.17.4
Operating System: Windows 8.1
Location: The Netherlands

Re: VLC 3.0.15 update not working

Postby Hitchhiker » 11 Jun 2021 19:01

Along with every other Win 8.1 user I can confirm that the 3.0.15 installation exits when trying to play a video.

Also, when running the installer again the option to uninstall vlc which appears doesn't work either and it needs to be removed via Programs and Features in Control Panel.

Windows Action Center ---> Reliability Monitor didn't record the failure unfortunately so there's no data available on that score I'm afraid.

alebupal
New Cone
New Cone
Posts: 1
Joined: 11 Jun 2021 19:11

Re: VLC 3.0.15 update not working

Postby alebupal » 11 Jun 2021 19:13

Hi, I have Windows 10 LTSB and I have the same problem.

fkuehne
Developer
Developer
Posts: 7264
Joined: 16 Mar 2004 19:37
VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
Contact:

Re: VLC 3.0.15 update not working

Postby fkuehne » 11 Jun 2021 21:01

Hello,

Just for the record, we pulled this update from our website and did not enable the internal updater for this update because of this problem.

Thanks a lot for the instant notification and the detailed tests!
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

biffster
Blank Cone
Blank Cone
Posts: 14
Joined: 21 Feb 2015 10:32

Re: VLC 3.0.15 update not working

Postby biffster » 12 Jun 2021 05:25

Does the nightly have the same problem?

Do you have a test suite that builds must pass to be promoted to a release? If so, hopefully you've added a test to verify playback in each output format and decoding strategy.

opethdisciple
Blank Cone
Blank Cone
Posts: 19
Joined: 02 Mar 2015 17:07

Re: VLC 3.0.15 update not working

Postby opethdisciple » 15 Jun 2021 21:49

What GPU drivers are you guys running?

I have a Nvdia GT 710 on Windows 10 21.H1 running the latest Nvidia drivers and VLC 3.0.15 runs fine for me.

Only issue I noticed was no auto update from 3.0.14 to 3.0.15.

Hardcore Games
Blank Cone
Blank Cone
Posts: 18
Joined: 06 Dec 2020 04:52

Re: VLC 3.0.15 update not working

Postby Hardcore Games » 16 Jun 2021 02:27

What GPU drivers are you guys running?

I have a Nvdia GT 710 on Windows 10 21.H1 running the latest Nvidia drivers and VLC 3.0.15 runs fine for me.

Only issue I noticed was no auto update from 3.0.14 to 3.0.15.
The GT 710 has been popular for media playback
Windows 10 with 4K screen, lots of storage
Apple TV 4K, cheap 4K television

sushantguptadefsys
New Cone
New Cone
Posts: 3
Joined: 16 Jun 2021 03:15
Operating System: Windows
Location: Delhi, India

Re: VLC 3.0.15 update not working

Postby sushantguptadefsys » 16 Jun 2021 03:25

It's 3.0.15 portable.

Only at the first startup after starting the PC, it takes a long time to start
This matter has been fixed.
Earlier version, maybe just the result of a bug fix
I don't know if it was a sequela of the update trouble.

fkuehne
Developer
Developer
Posts: 7264
Joined: 16 Mar 2004 19:37
VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
Contact:

Re: VLC 3.0.15 update not working

Postby fkuehne » 16 Jun 2021 14:03

Hello,

We want to release version 3.0.16 very soon to address this problem.

Can you guys please test this build and see if it works correctly for you? https://drop.chapril.org/download/afa8a ... oyz2ujhhKw

Thanks a lot!
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

Hitchhiker
Big Cone-huna
Big Cone-huna
Posts: 2203
Joined: 29 Jun 2018 11:40
VLC version: 3.0.17.4
Operating System: Windows 8.1
Location: The Netherlands

Re: VLC 3.0.15 update not working

Postby Hitchhiker » 16 Jun 2021 14:12

Hello,

We want to release version 3.0.16 very soon to address this problem.

Can you guys please test this build and see if it works correctly for you? https://drop.chapril.org/download/afa8a ... oyz2ujhhKw

Thanks a lot!

Do you have a 64-bit version? The link only offers the 32-bit flavor.

fkuehne
Developer
Developer
Posts: 7264
Joined: 16 Mar 2004 19:37
VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
Contact:

Re: VLC 3.0.15 update not working

Postby fkuehne » 16 Jun 2021 14:28

Sure, you can find the 64-bit version here: https://drop.chapril.org/download/21e06 ... 0THwvW__eA
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

fkuehne
Developer
Developer
Posts: 7264
Joined: 16 Mar 2004 19:37
VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
Contact:

Re: VLC 3.0.15 update not working

Postby fkuehne » 16 Jun 2021 14:29

ehm, and please also test mp3 playback if possible :)
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

Hitchhiker
Big Cone-huna
Big Cone-huna
Posts: 2203
Joined: 29 Jun 2018 11:40
VLC version: 3.0.17.4
Operating System: Windows 8.1
Location: The Netherlands

Re: VLC 3.0.15 update not working

Postby Hitchhiker » 16 Jun 2021 14:30


Can you guys please test this build and see if it works correctly for you? https://drop.chapril.org/download/afa8a ... oyz2ujhhKw

Thanks a lot!
I just tested the 32-bit version of 3.0.16 and it plays audio / video without a problem on my Windows 8.1 OS.

Hitchhiker
Big Cone-huna
Big Cone-huna
Posts: 2203
Joined: 29 Jun 2018 11:40
VLC version: 3.0.17.4
Operating System: Windows 8.1
Location: The Netherlands

Re: VLC 3.0.15 update not working

Postby Hitchhiker » 16 Jun 2021 14:31

ehm, and please also test mp3 playback if possible :)
Just did that, no problem.

Hitchhiker
Big Cone-huna
Big Cone-huna
Posts: 2203
Joined: 29 Jun 2018 11:40
VLC version: 3.0.17.4
Operating System: Windows 8.1
Location: The Netherlands

Re: VLC 3.0.15 update not working

Postby Hitchhiker » 16 Jun 2021 14:34

mp3 playing on 3.0.16

Image

Gruko
Blank Cone
Blank Cone
Posts: 87
Joined: 28 Nov 2010 18:52

Re: VLC 3.0.15 update not working

Postby Gruko » 16 Jun 2021 14:36

The 64bit nightly build is working fine on my system: https://artifacts.videolan.org/vlc-3.0/ ... 0616-0229/
OS: Windows 10

Hitchhiker
Big Cone-huna
Big Cone-huna
Posts: 2203
Joined: 29 Jun 2018 11:40
VLC version: 3.0.17.4
Operating System: Windows 8.1
Location: The Netherlands

Re: VLC 3.0.15 update not working

Postby Hitchhiker » 16 Jun 2021 14:40

Sure, you can find the 64-bit version here: https://drop.chapril.org/download/21e06 ... 0THwvW__eA

The download is labeled 3.0.15 (?)

Image

Hitchhiker
Big Cone-huna
Big Cone-huna
Posts: 2203
Joined: 29 Jun 2018 11:40
VLC version: 3.0.17.4
Operating System: Windows 8.1
Location: The Netherlands

Re: VLC 3.0.15 update not working

Postby Hitchhiker » 16 Jun 2021 14:43

The 64bit nightly build is working fine on my system: https://artifacts.videolan.org/vlc-3.0/ ... 0616-0229/
OS: Windows 10

The problem 3.0.16 is intended to address is that 3.0.15 doesn't work on Windows 8.1
On Windows 10 or 7 there wasn't a problem.

Lotesdelere
Cone Master
Cone Master
Posts: 9964
Joined: 08 Sep 2006 04:39
Location: Europe

Re: VLC 3.0.15 update not working

Postby Lotesdelere » 16 Jun 2021 22:18

you can find the 64-bit version here: https://drop.chapril.org/download/21e06 ... 0THwvW__eA

It crashes straight when trying to play any video with D3D11:

Image


D3D9 is working but there is the left ↔ right orange buffering signal for some seconds in the timeline before it starts to play.

Hitchhiker
Big Cone-huna
Big Cone-huna
Posts: 2203
Joined: 29 Jun 2018 11:40
VLC version: 3.0.17.4
Operating System: Windows 8.1
Location: The Netherlands

Re: VLC 3.0.15 update not working

Postby Hitchhiker » 17 Jun 2021 08:15

you can find the 64-bit version here: https://drop.chapril.org/download/21e06 ... 0THwvW__eA

It crashes straight when trying to play any video with D3D11:

Image


D3D9 is working but there is the left ↔ right orange buffering signal for some seconds in the timeline before it starts to play.

That link to the 64-bit version still shows the file to be 3.0.15, not 3.0.16

fkuehne
Developer
Developer
Posts: 7264
Joined: 16 Mar 2004 19:37
VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
Contact:

Re: VLC 3.0.15 update not working

Postby fkuehne » 17 Jun 2021 09:50

As you already noticed, we shared the wrong file. Sorry about that! Let's try again! https://drop.chapril.org/download/844fd ... VBuhQ8iFCg
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

Hitchhiker
Big Cone-huna
Big Cone-huna
Posts: 2203
Joined: 29 Jun 2018 11:40
VLC version: 3.0.17.4
Operating System: Windows 8.1
Location: The Netherlands

Re: VLC 3.0.15 update not working

Postby Hitchhiker » 17 Jun 2021 10:58

As you already noticed, we shared the wrong file. Sorry about that! Let's try again! https://drop.chapril.org/download/844fd ... VBuhQ8iFCg

No problems encountered with the 64-bit version of 3.0.16.

I streamed an old Clint Eastwood movie on youtube (to test that as well) from this link: https://youtu.be/U8wB2clYl2U
Here's a pix of it running.

Image
(click to enlarge)

Also played an mp3 locally.

Image
(click to enlarge)

Should be OK to release IMO.


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: No registered users and 29 guests