VLC Media Player not working on Windows 11

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
CaptainKirkSon
New Cone
New Cone
Posts: 3
Joined: 09 Jan 2024 09:42

VLC Media Player not working on Windows 11

Postby CaptainKirkSon » 09 Jan 2024 09:46

VLC Player has been one of the most compulsory software titles on any compute I have had for over 10 years, but now on Windows 11 (Home 64-Bit Ver. 23H2 OS Build 22631.2861) isn't playing ANY audio or video file I have. I have updated to the most current version, and even scoured the internet to find a fix - but nothing.
It will open the file, show the length of the MP3 or Video file, but not move from 00:00 and present a black screen. No movement on the progression bar, no audio, no picture, nothing! I cannot quit the program without having to go Task Manager to force close it with End Task
I have:
  • Disabled Hardware Acceleration
  • Change Network Caching to 1500ms and File Caching to 2000ms
  • Change Default Video Output to DirectX (DirectDraw)
  • Reset Preferences
  • Even gone down a version from VLC 3.0.20 to 3.0.9.2
Computer Specs:
  • Windows 11 OS mentioned above is completely up to date
  • AMD Ryzen 9 5900X 12-Core Processor at 3.70 GHz
  • NVIDIA GeForce RTX 3060 Ti 8GB
SOMEONE PLEASE HELP ME! :(

Lotesdelere
Cone Master
Cone Master
Posts: 9881
Joined: 08 Sep 2006 04:39
Location: Europe

Re: VLC Media Player not working on Windows 11

Postby Lotesdelere » 09 Jan 2024 14:51

Please open Tools -> Messages (set Verbosity to 2) before you start the playback, and then paste the full resulting log here or on Pastebin.com or on Justpaste.it if it's too long.

CaptainKirkSon
New Cone
New Cone
Posts: 3
Joined: 09 Jan 2024 09:42

Re: VLC Media Player not working on Windows 11

Postby CaptainKirkSon » 09 Jan 2024 15:14

This is basically what it said - but on repeat (I have a screenshot if you would like that)

mmdevice debug: using default device
mmdevice debug: version 2 session control unavailable
mmdevice debug: volume from -96.000000 dB to +0.000000 dB with 1.500000 dB increments
main debug: looking for aout stream module matching "any": 2 candidates
wasapi error: cannot activate client (error 0x88890004)
main debug: no aout stream modules matched
mmdevice debug: using default device
mmdevice debug: version 2 session control unavailable
mmdevice debug: volume from -96.000000 dB to +0.000000 dB with 1.500000 dB increments
main debug: looking for aout stream module matching "any": 2 candidates
wasapi error: cannot activate client (error 0x88890004)
main debug: no aout stream modules matched
mmdevice debug: using default device
mmdevice debug: version 2 session control unavailable
mmdevice debug: volume from -96.000000 dB to +0.000000 dB with 1.500000 dB increments
main debug: looking for aout stream module matching "any": 2 candidates
wasapi error: cannot activate client (error 0x88890004)
main debug: no aout stream modules matched
mmdevice debug: using default device
mmdevice debug: version 2 session control unavailable
mmdevice debug: volume from -96.000000 dB to +0.000000 dB with 1.500000 dB increments
main debug: looking for aout stream module matching "any": 2 candidates
wasapi error: cannot activate client (error 0x88890004)
main debug: no aout stream modules matched

Lotesdelere
Cone Master
Cone Master
Posts: 9881
Joined: 08 Sep 2006 04:39
Location: Europe

Re: VLC Media Player not working on Windows 11

Postby Lotesdelere » 09 Jan 2024 15:17


CaptainKirkSon
New Cone
New Cone
Posts: 3
Joined: 09 Jan 2024 09:42

Re: VLC Media Player not working on Windows 11

Postby CaptainKirkSon » 12 Jan 2024 00:27

Thank you to everyone's suggestions. I was suggested on another forum, to roll back my GPU driver to the previous version, and this has resolved the matter entirely. I have also sent the feedback to Nvidia, but it looked like that was the issue!


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: No registered users and 38 guests