No response from DVD Main Menu

[graveller39]

hoping for a bit of help...

I have a DVD which when opened in VLC, it displays the main menu, but will not respond to any mouse clicks - i.e. I cannot access Audio Setup, Extra Features or even play the main movie content.

If I open 'Media' > 'Open Disc...' and check the 'No disc menus' box, the main movie plays fine, but I still have no access to any other features on the disc.

I'm not sure if any other discs have this problem, but most seem to play fine.

Any thoughts on what might be causing this?

thanks

[graveller39]

So I thought I'd try a different media player just to see if the DVD has the same issue with it.

I installed Media Player Classic v2.0.0 and the DVD menu responds exactly as it should!

So, would this be considered a bug? And has anyone else seen this?

[Lotesdelere]

Try this:
Tools -> Preferences -> Show settings: ALL
Input codecs -> Access modules -> DVD with menus
Untick the option "Start directly in menu".
Save the preferences then exit and restart VLC.

[graveller39]

Thanks for the suggestion.

The DVD starts a bit different with the 'Start directly in menu' unticked, but when it gets to the Main Menu, it behaves the same way - i.e. I'm still unable to select any options there - the radio buttons will not respond in any way to the mouse clicks.

Strangely enough when I hit 'Enter' at the Main Menu, it does take me to the Audio Setup menu where if I hit 'Enter' again, it will toggle back & forth between the 'Dolby Digital 5.1' and 'DTS 5.1' radio buttons, but I'm unable to actually select either one of them and I've found no way to get to the 'Dolby Digital 2.0', 'Resume' or 'Main Menu' radio buttons.

[Lotesdelere]

Does it work with some other DVDs ?

[graveller39]

Yes, I don't play many DVDs, so I've only noticed one so far that's not playing properly - Peter Gabriel's Secret World Live. I even downloaded a copy and it has the same issue.

I'll try a few others to see, but the strange thing is, Media Player Classic plays it fine.

[Lotesdelere]

Please give us the EAN-13 / UPC codes of the problematic DVD.

[graveller39]

The barcode is 6 06949 35949 2

[Lotesdelere]

Can you try with a nightly build ? :
https://nightlies.videolan.org

[graveller39]

Is there any build in particular that I should try?

I see there are versions 3.0 & 4.0 plus ARM & LLVM - not sure what they are.

[Lotesdelere]

Try VLC 4.0 - Windows (64 bits), or 32 bits if your OS is not 64 bits.

[graveller39]

I installed VLC 4.0 Windows (64 bits) and it only plays some audio; no video at all (No Video Found).

I tried some other files - it played a .ts file fine, but only audio with an .avi.

Most other formats (divx, mkv, mp4, mpg, vob, wmv) wouldn't even open.

I'm not at all a fan of the new look. Changing the skin doesn't improve anything.

[Lotesdelere]

You should create a new report ticket on the VLC issues tracker with your above report, the barcode number of your disc and the link to this thread:
https://code.videolan.org/videolan/vlc/-/issues

If possible, because of this:
https://forum.videolan.org/viewtopic.ph ... 27#p538427

[graveller39]

I can create a report ticket, but I'm not sure how https://forum.videolan.org/viewtopic.ph ... 27#p538427 would be relevant?

[Lotesdelere]

AFAIK it will need to be approved but anyway I don't know what else can be done. Just hope that the devs will read this thread.