subtitles issues

[abraxastribute]

Usually the subtitles work fine with my version of VLC 2.2.4.
But with several episodes of a TV series in MP4 format, I can not add subtitles!
Whatever srt file I try to load, VLC then displays the playback window, the image disappears, the srt file is not listed ... and that's all !?
I've even tried with other srt files that work perfectly, but with these series of mp4, none of them work.
So I suspect a problem with these video files. What can I do and what to look for or analyze these files?
Thanks in advance for your advice.

[abraxastribute]

Bonjour,
le même message en français : ma version de VLC 2.2.4. fonctionne correctement mais... avec plusieurs épisodes d'une même série, je ne peux pas ajouter de sous titres!?
Lorsque j'essaie (même avec des sous-titres d'autres films qui fonctionnent parfaitement) VLC bascule sur la fenêtre de la liste de lecture, sans même ajouter le fichier srt et c'est fini : plus d'images.
Je soupçonne ces fichiers vidéo de trimbaler dans leurs entrailles un pb mais lequel ? et surtout comment analyser et avec quoi pour me permettre d'avancer.
Merci d'avance pour votre aide et vos infos.
Cdlt,

[abraxastribute]

Reminder of my problem: I have several episodes of the same series in .mp4 format.
When I try to add a subtitle (and whatever the subtitle) VLC switches to the playlist and stops ...
I just converted an episode to H263 + MP3 (.TS) to try something.
Unfortunately, the result is the same: failure!
If someone had an idea?

[gonhidi]

Perhaps whatever is the issue VLC is having with those files has been solved in an unreleased version, so you could try out your luck using a recent VLC nightly.

If that doesn't work, I guess that it would be necessary to look into the problematic videos themselves. If it is not appropriate or possible to share here a file showing the problem, perhaps you can try to reach out privately to some fellow forum dweller or try to contact someone on the VLC team. (You can also look into the bug reporting guidelines to have an idea of the type of information you should gather, but if you are uncomfortable with the procedure don't worry and just ask for assistance.)