Audio Issues with 6.1 and 7.1

macOS specific usage questions
larry123459
New Cone
New Cone
Posts: 1
Joined: 30 Oct 2016 17:32

Audio Issues with 6.1 and 7.1

Postby larry123459 » 30 Oct 2016 17:41

I am having audio issues with 6.1 and 7.1 playback. I either get no audio or a loud static crackle then no audio when attempting to play audio. 5.1 works fine. An example of a file is '1080p Bluray x265 HEVC 10 bit AAC 7.1' (substitute 5.1 and it works fine). I use VLC version 2.2.4 and have a macbook pro.

Thank you.

mystickid
New Cone
New Cone
Posts: 2
Joined: 07 Nov 2016 17:57

Re: Audio Issues with 6.1 and 7.1

Postby mystickid » 07 Nov 2016 18:05

Guys, I'm having the same issues as larry. I'm getting a crackling digital distortion on High quality MP3 files on the lastest version of VLC Version 2.2.4.

I tried various HQ audio files, as well as complete uninstalling the VLC app and reinstalling. Same crackling digital distortion.

I'm on macOS Sierra version 10.12.1
Macbook pro late 2013

How can we resolve these audio issues?

mystickid
New Cone
New Cone
Posts: 2
Joined: 07 Nov 2016 17:57

Re: Audio Issues with 6.1 and 7.1

Postby mystickid » 08 Nov 2016 16:35

Any thoughts on this guys, would love to see a response.

hifi_n_relax
New Cone
New Cone
Posts: 3
Joined: 10 Dec 2016 00:48

Re: Audio Issues with 6.1 and 7.1

Postby hifi_n_relax » 10 Dec 2016 00:54

Same issue with 7.1 files.

- MacBook Pro (late 2012) OSX 10.11.6 El Capitan
- MOTU Ultralight mk3 Interface (Firewire connected with thunderbolt adaptor) set at 44khz output
- Stereo Out (2 channels)

I have configured the speaker mapping for 7.1 but I am getting severe distortion noise when I try to play 7.1 video files (5.1 no problems).

I'm looking at this guide now: http://forums.macrumors.com/threads/how ... y.1314744/

They mention using 48khz setting for the interface used in the example... I will try that guide and report back!

hifi_n_relax
New Cone
New Cone
Posts: 3
Joined: 10 Dec 2016 00:48

Re: Audio Issues with 6.1 and 7.1

Postby hifi_n_relax » 10 Dec 2016 01:19

I used VideoSpec to analyze the input file and yes, it is 48khz AAC MPEG-4 audio. (http://videospec.free.fr/english/)

But even though I changed my audio interface to 48khz sample rate, I'm still getting the distortion sound instead of the file audio. doh!

hifi_n_relax
New Cone
New Cone
Posts: 3
Joined: 10 Dec 2016 00:48

Re: Audio Issues with 6.1 and 7.1

Postby hifi_n_relax » 10 Dec 2016 01:51

The MOTU Ultralight mk3 has 14 channels in 4 streams:
- Main Out (1-2)
- Analog Out (3-10)
- S/PDIF (11-12)
- Phones (13-14)

In the Audio MIDI Setup preference panel - I clicked on the checkbox to enable channels 1-10 (Main Out + Analog Out), then I went I selected the MOTU Ultralight from the Audio Interfaces list on the left, right click and select "Configure Speakers". From here, select "Multichannel > 7.1" and set each speaker option to a different output channel (front-center, front-left, front-right, etc...). Once each output is assigned it's own channel, then I can hear the file audio instead of the distortion sound! Yay!

So this is working, but my real problem now is how to mix all the channels back to stereo (I only have two speakers in reality) - this is probably specific to the audio interface itself and beyond the scope of this forum.

Good luck y'all, hope this helps somebody ;-)

swaan
New Cone
New Cone
Posts: 2
Joined: 06 Feb 2017 19:25

Re: Audio Issues with 6.1 and 7.1

Postby swaan » 06 Feb 2017 19:32

Same here - 2.2.4 loud noise and crackling with 7.1 AAC tracks on Sierra.

Edit: I used ffmpeg -acodec copy to extract the 7.1 AAC track and alone it plays ok in VLC. Right now I have 2 files that exhibit the probem: both mkv, both HEVC, both with dual audio, one has 2x 7.1 AAC audio and the other has 7.1+stereo AAC tracks. I hope this helps.

widgetsdaddy
New Cone
New Cone
Posts: 2
Joined: 12 May 2010 11:31

Re: Audio Issues with 6.1 and 7.1

Postby widgetsdaddy » 09 Feb 2017 10:34

As with all of you guys posting above, I am having audio issues with AAC 6.0, 6.1 & 7.1. I use Windows 10. I've tried playing the files on different laptops all with the latest VLC player and all with the same results. There is no audio whatsoever on AAC 6.0 & AAC 6.1 and distortion with crackling & fizzing when playing AAC 7.1. All files are video mkv, HEVC x265. At first I thought it was a fault with the files but, as they come from different sources, I am now of the mind that the fault lies within VLC. Of course, Windows Media Player can't even open the files let alone play them - piece of crap. I've followed other forums that tell how to change various preference settings but to no avail. I'm sure that the geeks at VLC will come up with a solution once they're aware but I'm mightily frustrated.

41m05tf4m0u5
New Cone
New Cone
Posts: 2
Joined: 19 Nov 2017 05:21

Re: Audio Issues with 6.1 and 7.1

Postby 41m05tf4m0u5 » 19 Nov 2017 05:30

Just adding to this thread.

I too have been having audio issues with MKV video files with 7.1 AAC tracks. The audio is very loud high pitch cracklings and distortions. The video display is fine, and the MKVs usually are encoded with HEVC x265. I know it's no fault with the MKV file itself as it plays fine with great audio using another popular third party video player for Mac.

Hope VLC will provide an update to resolve this issue. Thanks!

siddh
New Cone
New Cone
Posts: 1
Joined: 09 Dec 2017 20:26

Re: Audio Issues with 6.1 and 7.1

Postby siddh » 09 Dec 2017 20:27

I am experiencing the same issue, only player I've managed to successfully play the file with is Kodi. Hopefully this helps someone having the same issue.


Return to “VLC media player for macOS Troubleshooting”

Who is online

Users browsing this forum: No registered users and 22 guests