SD card not showing

[jamesph]

Hi.

I have a Nokia Lumia 635, currently running the latest version of Windows 8.1 software. It is a UK SIM free phone with 1GB RAM (I know some models of the Lumia 635 only have 512MB RAM).

I downloaded the latest version of the VLC player for Windows phones from the app store but unfortunately it does not recognise that my phone has an SD card installed. Therefore, I cannot play any video or audio files. The SD card is working fine in the phone and the Lumia video and audio players both work OK with it.

I cannot see any settings in the app to enable the SD card so I am guessing that this is a bug.

Has anyone got any advice or does anyone else have this issue? Any ideas when a new build of the software will be available that may correct this bug?

Thank you in advance for any help. It is a great piece of software that I would love to be able to use.

Cheers.

[jamesph]

I have managed to solve this problem.

I reformatted my SD card and ensured that the music and video files were placed in the folders that the phone had created.

Before this, my files were not in these folders which must have caused the issue with VLC player.