Error message "VLC does not support format h264"

[grawrs]

I am currently using a Lenovo laptop running Windows 7. I have VLC versoin 2.0.8 installed.

When I try to play .flv files from a certain collection (a bunch of video lectures), I get the following message:

No suitable decoder module:
VLC does not support the audio or video format "h264". Unfortunately there is no way for you to fix this.

I have tried resetting preferences, restarting my computer, etc. I can play other videos on the VLC player, just not the ones from this particular collection. They used to play on my old computer (which had an older version of VLC player, I forget which).

Other people seemed to have had this problem before based on my google search, however, I have limited computer knowledge and I don't have admin rights on this computer since it's from work. I'd really like to view those lectures on this, though.

[Jean-Baptiste Kempf]

pLease share those files.

[grawrs]

pLease share those files.

It's a collection of medical lecture videos by Dr. Najeeb. They play fine on my other laptop (Fujitsu AH530), just not on this Lenovo T431s. I don't want to have to use 2 computers every time I work, so I'd like to know how to play them on this Lenovo!

[Jean-Baptiste Kempf]

Then your second install is broken. Reinstall VLC.

[edwardw]

And don't forget to http://wiki.videolan.org/Reset_prefs while you are at it.

[tilak231]

I've the same problem sir. Tried for almost 4-5 times to uninstall and reinstall ... even tries 32 bit version of vlc but no result(( I've got HP Pavilion dv5 - 1004nr laptop with Win7 Ultimate. I've watched the same videos earlier without any issue. but now a days facing such problem... when i play the video it shows --- "No suitable decoder module:
VLC does not support the audio or video format "h264". Unfortunately there is no way for you to fix this."
--- What should i do? please help.

[edwardw]

Remove VLC, reinstall VLC, and then reset the preferences, as already mentioned above.

[tilak231]

i did it several times.. not working(((

[edwardw]

Then clearly you did not do it correctly.

[tilak231]

i did it for sure the way it was!! even shut down my pc and restarted. not working out. now going to use some FLV player.. but still if there's a way out then please let me know.... thanks for the reply =)

[lamtbs]

Hi Edwardw,

clearly that is not very helpful .....

In my case, I was able to view the same video file using Windows Media Player on Windows 7 although I would really want to use VLC to do it.

Thanks!

[edwardw]

Hi Edwardw,

clearly that is not very helpful .....

In my case, I was able to view the same video file using Windows Media Player on Windows 7 although I would really want to use VLC to do it.

Thanks!

Well, H264 playback is a core functionality of VLC, so if you cannot play it, then some part of your install is obviously corrupted.

Otherwise we would literally have millions of these kinds of complaints if we decided to exclude H264 support.