VLC unable to play purchased DVD

[hunakey]

My wife and I bought Disney Pixar's Up at a used dvd store for 5 bucks. It has blockbuster stickers on the case and says it's pre-viewed. Before buying I checked the disk for scratches and there are none.

Now at home, the disk won't play in VLC. The disk spins up but nothing ever displays in the window. VLC's debug log is only 22 lines, and doesn't reveal much.

Code: Select all

main debug: adding item `dvdsimple:///F:/' ( dvdsimple:///F:/ ) qt4 debug: Adding a new MRL to recent ones: dvdsimple:///F:/ main debug: dying input main debug: meta ok for (null), need to fetch art main debug: looking for meta fetcher module: 1 candidate lua debug: Trying Lua scripts in C:\Users\hunkey\AppData\Roaming\vlc\lua\meta\fetcher lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\meta\fetcher lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\fetcher\tvrage.luac main debug: using meta fetcher module "lua" main debug: TIMER module_need() : 3.081 ms - Total 3.081 ms / 1 intvls (Avg 3.081 ms) main debug: removing module "lua" main debug: searching art for dvdsimple:///F:/ main debug: looking for art finder module: 2 candidates lua debug: Trying Lua scripts in C:\Users\hunkey\AppData\Roaming\vlc\lua\meta\art lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\meta\art lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\00_musicbrainz.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\01_googleimage.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\02_frenchtv.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\03_lastfm.luac main debug: no art finder module matching "any" could be loaded main debug: TIMER module_need() : 6.230 ms - Total 6.230 ms / 1 intvls (Avg 6.230 ms) main debug: art not found for dvdsimple:///F:/

Does anyone know why VLC won't play my disc?

FWIW, when trying windows media player the disc plays decoded garbage. See http://imgur.com/a/BzEC7 for a pic.

The disc is called UP_US_RENTAL. I'm worried that rental discs have some DRM that I should have known about before buying.

Thoughts?

[Lotesdelere]

when trying windows media player the disc plays decoded garbage. See http://imgur.com/a/BzEC7 for a pic.

I'm afraid the disc is either badly damaged or is not a true original but a badly made copy. In either case it looks like you just lost $5.

[hunakey]

I was finally able to rip the file off the disc using DVDfab. It took almost 7 hours.

VLC plays the ripped mkv file great. I don't know what the problem was, but searching for UP_US_RENTAL on google returned many others who've had problems. The disc doesn't have menus, options or subtitles. One gentoo user reported the problem is special Disney DRM and that they've had issues with rental copies of Up, Ponyo and other Disney rental DVDs

This disc looks 100% legit. It's completly unscratched. I don't believe it's a copy or damaged.

I just wanted to document my solution, just in case anyone runs into it later. DVDfab rip to mkv.

Happy Playing!

[Lotesdelere]

One gentoo user reported the problem is special Disney DRM and that they've had issues with rental copies of Up, Ponyo and other Disney rental DVDs

That's the reason why VLC can't play it then, known issue:
viewtopic.php?f=2&t=85150