Then I can only assume:
1. The file you are trying is not a media file.
2. Messages should give you some answers. Open the Messages menu before loading the file and call the file from within VLC.
In your first post you showed a part of a Messages file.
access_file error: seeking too far
Where VLC appears to be having a problem assessing the file, but you didn't post enough of the Messages file to see if this was resolved. If it's not resolved there will be nothing to play and there will be no reporting in the Advanced Information Menu because it's not a media file. The file may have an .mp4 extension, but more likely someone is yanking your chain and mine.
In a valid format within a container VLC will report what it is even if it's unsupported, so the only way for this menu to be totally blank is that the file is not a media file.