VLC crashes when trying to play videos

macOS specific usage questions
masdeirf
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VLC crashes when trying to play videos

Postby masdeirf » 25 Sep 2024 14:53

Hello everyone.
I hope someone can help me with this problem. I have been using VLC for years/centuries and now for some time, about half a year, VLC no longer works as expected. At first I ignored it, then looked at newer and later versions, then realized that I have the problem on both Macs.

This is my first forum post, so please forgive me if I missed something.

Hardware: MacBook Pro, Silicon, M2 Pro + Mac mini, Silicon, M1

VLC: Version 3.0.21 Vetinari (Apple Silicon)

Problem: Every time I try to play a file (video, picture, ) with VLC, the program crashes. If I just open VLC there is no problem.

Behavior: no matter on which device I try it same behavior also it doesn't matter if I open the video directly or open VLC first and then open the file via VLC.

Output:

Code: Select all

-- logger module started -- main warning: Key "Command+0" bound to multiple actions main: VLC wird mit dem Standard-Interface ausgeführt. Benutzen Sie 'cvlc', um VLC ohne Interface zu verwenden. main: playlist is empty -- logger module started -- main warning: Key "Command+0" bound to multiple actions main: VLC wird mit dem Standard-Interface ausgeführt. Benutzen Sie 'cvlc', um VLC ohne Interface zu verwenden. main: playlist is empty mp4 warning: elst box found mp4 warning: STTS table of 1 entries mp4 warning: CTTS table of 322 entries mp4 warning: elst box found mp4 warning: STTS table of 2 entries videotoolbox warning: forcing CVPX format: 420v videotoolbox: Using Video Toolbox to decode 'h264' faad warning: decoded zero sample videotoolbox: vt cvpx chroma: 420v -- logger module started -- main warning: Key "Command+0" bound to multiple actions main: VLC wird mit dem Standard-Interface ausgeführt. Benutzen Sie 'cvlc', um VLC ohne Interface zu verwenden. main: playlist is empty mp4 warning: unknown box type beam (incompletely loaded) mp4 warning: unknown box type loop (incompletely loaded) mp4 warning: STTS table of 1 entries mp4 warning: CTTS table of 10 entries videotoolbox warning: forcing CVPX format: 420v videotoolbox: Using Video Toolbox to decode 'h264' videotoolbox: vt cvpx chroma: 420v -- logger module started -- main warning: Key "Command+0" bound to multiple actions main: VLC wird mit dem Standard-Interface ausgeführt. Benutzen Sie 'cvlc', um VLC ohne Interface zu verwenden. main: playlist is empty mp4 warning: elst box found mp4 warning: STTS table of 1 entries mp4 warning: CTTS table of 2873 entries mp4 warning: elst box found mp4 warning: STTS table of 1 entries videotoolbox warning: forcing CVPX format: 420v videotoolbox: Using Video Toolbox to decode 'h264' faad warning: decoded zero sample videotoolbox: vt cvpx chroma: 420v -- logger module started -- main warning: Key "Command+0" bound to multiple actions main: VLC wird mit dem Standard-Interface ausgeführt. Benutzen Sie 'cvlc', um VLC ohne Interface zu verwenden. main: playlist is empty cache_read error: cannot pre fill buffer main warning: cannot insert stream filter prefetch,cache_read mjpeg warning: no more data mjpeg error: cannot peek avcodec warning: cannot peek videotoolbox warning: forcing CVPX format: 420v videotoolbox: Using Video Toolbox to decode 'h264' faad warning: decoded zero sample videotoolbox: vt cvpx chroma: 420v -- logger module started -- main warning: Key "Command+0" bound to multiple actions main: VLC wird mit dem Standard-Interface ausgeführt. Benutzen Sie 'cvlc', um VLC ohne Interface zu verwenden. main: playlist is empty -- logger module stopped --

I've tried:
- rebooting
- uninstalling & re-installing VLC, with full cleaning
- tried different versions

No change. The issue persists with the same output.
VLC can still play music files without any issue.
Videos play without any issue when using other media players.

🙏

fkuehne
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VLC version: 0.4.6 - present
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Re: VLC crashes when trying to play videos

Postby fkuehne » 28 Sep 2024 10:58

This is absolutely not normal. Did you reset the Preferences of VLC in the Preferences window (VLC menu)? Can you post the crash log displayed by the OS? Do you have an audio output device attached with more than 5 speakers?
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

masdeirf
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Re: VLC crashes when trying to play videos

Postby masdeirf » 30 Sep 2024 09:26

THX
- Did you reset the Preferences of VLC in the Preferences window (VLC menu)? = yes, no change. But also as mentioned completely cleaned with App Cleaner
- Do you have an audio output device attached with more than 5 speakers? = no
- Can you post the crash log displayed by the OS? = there is no log for the crash in the Console App, neither from the timestamp nor with the search terms “vlc” or “videolan”

fkuehne
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Posts: 7265
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VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
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Re: VLC crashes when trying to play videos

Postby fkuehne » 08 Oct 2024 09:39

You don't get a dialog from the OS that VLC crashed? it should be expandable and provide a log then.
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

masdeirf
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Re: VLC crashes when trying to play videos

Postby masdeirf » 08 Oct 2024 09:44

You don't get a dialog from the OS that VLC crashed? it should be expandable and provide a log then.
No. The crash dialogue for sending is very rare, but it is not expandable, with details as usual. I have sent this dialogue to videolan.org twice, according to the Apple dialogue.

fkuehne
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Posts: 7265
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VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
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Re: VLC crashes when trying to play videos

Postby fkuehne » 08 Oct 2024 09:46

No no, I mean the Apple dialog from the OS. If you click "Report.." you will see the text that we need.
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

masdeirf
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Re: VLC crashes when trying to play videos

Postby masdeirf » 08 Oct 2024 09:52

This is what I mean as well, I am familiar with this Apple dialogue. No "Report..." comes up.

fkuehne
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Posts: 7265
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VLC version: 0.4.6 - present
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Re: VLC crashes when trying to play videos

Postby fkuehne » 09 Oct 2024 10:43

I have no idea what's happening then. A crash should generate a log.
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

masdeirf
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Re: VLC crashes when trying to play videos

Postby masdeirf » 09 Oct 2024 12:01

Is it possible to force the crash log? Possibly in the own log file.
Image
Last edited by masdeirf on 10 Oct 2024 07:21, edited 1 time in total.

masdeirf
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Re: VLC crashes when trying to play videos

Postby masdeirf » 10 Oct 2024 07:20

This is what it looks like:
Image


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