MKV artwork won't refresh

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
TurbinesAreAMust
New Cone
New Cone
Posts: 4
Joined: 01 Apr 2021 08:06
VLC version: 3.0.20
Operating System: Windows

MKV artwork won't refresh

Postby TurbinesAreAMust » 22 Jul 2024 00:25

I use Plex.
Plex uses a specific naming convention so that artwork appears on its server.
You add "-1" for poster artwork.
You add "-fanart" for background/landscape artwork.

Example:
Superman (1978)-1
Superman (1978)-fanart

I use MKVTOOLNIX Header Editor to update the artwork for select movie files. However, the new artwork must retain the same name as the older/replaced artwork in order for Plex to read it.

However, when I open the movie file in VLC and hit CTRL+I to check if the artwork has updated to the new version, it continues showing the old artwork version. I can't figure out how to flush the cache or whatever is going on.

Why does VLC continue to show the old metadata artwork if it's no longer embedded in the MKV file?

Lotesdelere
Cone Master
Cone Master
Posts: 10005
Joined: 08 Sep 2006 04:39
Location: Europe

Re: MKV artwork won't refresh

Postby Lotesdelere » 22 Jul 2024 15:05

Reset the cache (the manual way) and try again:
https://wiki.videolan.org/VSG:ResetPrefs

TurbinesAreAMust
New Cone
New Cone
Posts: 4
Joined: 01 Apr 2021 08:06
VLC version: 3.0.20
Operating System: Windows

Re: MKV artwork won't refresh

Postby TurbinesAreAMust » 23 Jul 2024 20:31

Thank you!


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: No registered users and 81 guests