Grey Horizontal Lines Throughout Menu and Whole DVD

[video45]

I have a new external drive DVD drive. On some dvds I get just a blank grey screen for the menu or I get large grey horizontal lines and artifacts going through the menu and the whole movie. I play the dvds in other players and they work fine, no grey lines. Below is the report.

Below is the log for the grey menu
https://justpaste.it/g363b

Below is the log for the grey horizontal lines
https://justpaste.it/by198

[Lotesdelere]

Intel graphics card:

Code: Select all

avcodec info: Using D3D11VA (Intel(R) UHD Graphics 605, vendor 8086(Intel), device 3184, revision 3) for hardware decoding

Try another video output module:
http://wiki.videolan.org/WindowsFAQ-2.0 ... _output.3F

[video45]

Still the same issue. Grey large hoizontal lines, glitches and artifacts

Tried OpenGL and DirectX3D11
Below is report from when using Open GL
https://justpaste.it/do4f2

Report from DirectX3D11
https://justpaste.it/bpjee

[Lotesdelere]

Your log with OpenGL doesn't show any OpenGL use at all.
Not to mention dozens and dozens of lines like these ones:

Code: Select all

main warning: picture is too late to be displayed (missing 177 ms) main warning: picture is too late to be displayed (missing 144 ms) main warning: picture is too late to be displayed (missing 110 ms) main warning: picture is too late to be displayed (missing 60 ms) main warning: picture is too late to be displayed (missing 27 ms) main debug: picture might be displayed late (missing 7 ms) main warning: picture is too late to be displayed (missing 37 ms) main warning: picture is too late to be displayed (missing 47 ms)

It might be a bug with your video drivers and/or your system.

[video45]

Updated the graphics driver and still getting same issue

Below is the report from the computer that has the issue
https://justpaste.it/bu3wu

The log below is from a computer that plays the DVD with no issues.
https://justpaste.it/eiof0

[Lotesdelere]

Does it work better if you disable hardware acceleration ?

[video45]

Nope it does not. Can I send a screen shot of what the issue looks like.

[Lotesdelere]

Well, if it works on one computer but not on another one then it's related to the computer and not to VLC.