Laptop vs Desktop Issue with Sound

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
richard_parsons2003
New Cone
New Cone
Posts: 2
Joined: 09 May 2024 23:38

Laptop vs Desktop Issue with Sound

Postby richard_parsons2003 » 09 May 2024 23:48

Hi All,

I do hope that someone can help with the following as I have been racking my brain over this and can't find an answer.

So I have been going through my old VHS tapes and thought that some might be worth keeping as the content is not available online (lots of old documentaries). So I have transferred them to DVD using my blu ray recorder and I am able to play it on my Dell laptop which is running Windows 10 Pro. I have used VLC and I am able to play with picture and sound. I then place the same disc into my desktop computer and I am able to see the picture but I do not get any sound, however if I place a commercial DVD into my desktop I get sound. The Desktop is also running Windows 10 Home. I try to play using VLC thinking that it might be better with this programme on the desktop and same result, no sound. However I get the sound on laptop. I have then extracted the video to a file using VLC on the laptop and I am able to see and hear it fine so thought that I can then use this file on my desktop to then enhance the quality, denoise etc. However on the desktop I get no sound still and from this file that I have created. The main purpose for using desktop is its the better PC and requires this sort of processor to handle the encoding, can't do this on the old laptop.

So I am stumpt before I take this into something like Premiere Pro I need to get the sound working first so I can enhance this also in Premiere Pro. Nothing to enhance if I can't hear anything.

Any thoughts?
Regards,
Richard Parsons

Rémi Denis-Courmont
Developer
Developer
Posts: 15280
Joined: 07 Jun 2004 16:01
VLC version: master
Operating System: Linux
Contact:

Re: Laptop vs Desktop Issue with Sound

Postby Rémi Denis-Courmont » 10 May 2024 09:01

Make sure you have the same VLC version on both. If there is still no audio, then this is a configuration problem: VLC is probably muted, routed to an unconnected audio output, or such.
Rémi Denis-Courmont
https://www.remlab.net/
Private messages soliciting support will be systematically discarded

richard_parsons2003
New Cone
New Cone
Posts: 2
Joined: 09 May 2024 23:38

Re: Laptop vs Desktop Issue with Sound

Postby richard_parsons2003 » 16 May 2024 23:15

Hi,

Many thanks for coming back to me concerning this.

I should have expanded on what I had described further in as much as its not just a VLC thing. As mentioned I have been able to play DVDs on the Laptop by using VLC Media as well as files and the sounds come through fine. I have taken the files to my Desktop computer and have opened them up in both PowerDVD as well as MS Media Player and they have not played any sound. In addition I could also load up another of my files which is perhaps also MP4 and it plays with sound on the desktop. I have also taken a DVD that I have backed up an old VHS recording and played this on the Laptop with sound. I have used the same disc on the desktop and played through PowerDVD and no sound. An existing commercial DVD plays on the desktop with sound no problem.

So my inital thoughths on this would be perhaps a codec is missing but then I have Windows 10 in which I had thought most codec are already included. I can't see anything different in the MP4 files that have no sound against one that has. The volume is up on the speakers so it can't be that and I am also running the latest Realtek drivers for the Sound.

It is very odd.
Regards

Lotesdelere
Cone Master
Cone Master
Posts: 10005
Joined: 08 Sep 2006 04:39
Location: Europe

Re: Laptop vs Desktop Issue with Sound

Postby Lotesdelere » 17 May 2024 10:47

So my inital thoughths on this would be perhaps a codec is missing but then I have Windows 10 in which I had thought most codec are already included.

VLC is using its own internal built-in codecs.
Try another audio output module:
http://wiki.videolan.org/WindowsFAQ-2.0 ... _anomalies
Don't forget to save and restart VLC after changes.


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: No registered users and 70 guests