Audio regularly cutting out since new sound card

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
AstronomicalAmelia
New Cone
New Cone
Posts: 4
Joined: 26 Apr 2022 09:42

Audio regularly cutting out since new sound card

Postby AstronomicalAmelia » 26 Apr 2022 09:56

Since I replaced my sound card with a higher end xonar model I've consistently had the audio cut out every 6-8 seconds. Sometimes it happens, sometimes it doesn't. Included below are the debug images from VLC, I also ran LatencyMon, which reported no problems.

Code: Select all

main warning: playback too late (60545): up-sampling main warning: timing screwed (drift: 121576 us): stopping resampling main warning: playback too late (121866): up-sampling main warning: playback way too late (182920): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 55949 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60261): up-sampling main warning: timing screwed (drift: 124657 us): stopping resampling main warning: playback too late (124947): up-sampling main warning: playback way too late (180243): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 54503 zeroes mmdevice debug: state changed: 1 main warning: playback too late (61224): up-sampling main warning: timing screwed (drift: 124200 us): stopping resampling main warning: playback too late (124491): up-sampling main warning: playback way too late (183065): flushing buffers mmdevice debug: state changed: 0

Rémi Denis-Courmont
Developer
Developer
Posts: 15260
Joined: 07 Jun 2004 16:01
VLC version: master
Operating System: Linux
Contact:

Re: Audio regularly cutting out since new sound card

Postby Rémi Denis-Courmont » 26 Apr 2022 12:23

It looks like your audio driver reports very inaccurate timings. That or your chipset does. You can try VLC 4.0 prereleases to avoid the cuts, but ultimately this looks like a driver or hardware problem
Rémi Denis-Courmont
https://www.remlab.net/
Private messages soliciting support will be systematically discarded

Legendarion
Blank Cone
Blank Cone
Posts: 22
Joined: 21 Feb 2022 20:44

Re: Audio regularly cutting out since new sound card

Postby Legendarion » 27 Apr 2022 19:51

Which Xonar card is it? And is the latest Driver installed?

AstronomicalAmelia
New Cone
New Cone
Posts: 4
Joined: 26 Apr 2022 09:42

Re: Audio regularly cutting out since new sound card

Postby AstronomicalAmelia » 01 May 2022 08:21

Which Xonar card is it? And is the latest Driver installed?
It's a Xonar Phoebus I got second hand, and I believe I have the latest driver installed. I also tried running driver verifier in windows 10, but that didn't solve my problem.

AstronomicalAmelia
New Cone
New Cone
Posts: 4
Joined: 26 Apr 2022 09:42

Re: Audio regularly cutting out since new sound card

Postby AstronomicalAmelia » 01 May 2022 08:21

It looks like your audio driver reports very inaccurate timings. That or your chipset does. You can try VLC 4.0 prereleases to avoid the cuts, but ultimately this looks like a driver or hardware problem
I'm tempted to think it has something to do with VLC because literally no other software has given me any kind of trouble since I got this sound card.

Rémi Denis-Courmont
Developer
Developer
Posts: 15260
Joined: 07 Jun 2004 16:01
VLC version: master
Operating System: Linux
Contact:

Re: Audio regularly cutting out since new sound card

Postby Rémi Denis-Courmont » 01 May 2022 08:48

Well yes, VLC 3.0 uses the RTC as reference, so it is more susceptible to problems if the RTC and the DAC clock don't agree. VLC 4.0 uses the DAC clock by default for non-live content, like most other media players do.

But if the RTC and DAC don't agree, at least one of them must be buggy.
Rémi Denis-Courmont
https://www.remlab.net/
Private messages soliciting support will be systematically discarded

AstronomicalAmelia
New Cone
New Cone
Posts: 4
Joined: 26 Apr 2022 09:42

Re: Audio regularly cutting out since new sound card

Postby AstronomicalAmelia » 05 May 2022 10:26

Well yes, VLC 3.0 uses the RTC as reference, so it is more susceptible to problems if the RTC and the DAC clock don't agree. VLC 4.0 uses the DAC clock by default for non-live content, like most other media players do.

But if the RTC and DAC don't agree, at least one of them must be buggy.
I've tried some of the 4.0 builds but they seem to screw up media players in chrome to the point of making netflix unusable. At this rate I think I'll switch to GOM player until I have the cash to replace my sound card.


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: Bing [Bot] and 37 guests