v3.0.8 hangs when hitting the scrub bar on MacOS 10.14.5

macOS specific usage questions
9u10m
New Cone
New Cone
Posts: 3
Joined: 11 Sep 2019 13:39

v3.0.8 hangs when hitting the scrub bar on MacOS 10.14.5

Postby 9u10m » 11 Sep 2019 13:49

I can replicate this with any .mkv .mp4 .avi file
I have to force quit, happens with v3.0.7 also
Trashing the pref files didn't help
Never had any trouble before MacOS 10.14.5 (haven't yet updated to v10.14.6)

Keep up the great work

----------------------------------

Date/Time: 2019-09-11 13:38:05 +0200
End time: 2019-09-11 13:38:09 +0200
OS Version: Mac OS X 10.14.5 (Build 18F132)
Architecture: x86_64
Report Version: 28

Data Source: Stackshots
Shared Cache: 0xb8f0000 643B3EA2-AFB5-3ED5-9AB8-C5872DA8FAC5

Command: VLC
Path: /Applications/VLC.app/Contents/MacOS/VLC
Identifier: org.videolan.vlc
Version: 3.0.8 (3.0.8)
Parent: launchd [1]
PID: 912

Event: hang
Duration: 4.30s (process was unresponsive for 8 seconds before sampling)
Steps: 43 (100ms sampling interval)

Hardware model: MacPro6,1
Active cpus: 6
Boot args: dart=0 npci=0x2000 keepsyms=1 debug=0x100 shikigva=32 shiki-id=Mac-7BA5B2D9E42DDD94

Time Awake Since Boot: 2200s


--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------


Heaviest stack for the main thread of the target process:
43 start + 52 (VLC + 16532) [0x10a749094]
43 ??? (VLC + 18114) [0x10a7496c2]
43 ??? (<70718840-F50C-33DB-8030-AFD99688321F> + 131403) [0x10a7bd14b]
43 __ulock_wait + 10 (libsystem_kernel.dylib + 14814) [0x7fff634d69de]
*43 ??? (kernel + 7315632) [0xffffff80008fa0b0]


Process: VLC [912]
UUID: E8A9DC47-20F5-3269-9E87-6B95B34847FD
Path: /Applications/VLC.app/Contents/MacOS/VLC
Architecture: x86_64
Parent: launchd [1]
UID: 501
Footprint: 72.60 MB
Start time: 2019-09-11 13:38:05 +0200
End time: 2019-09-11 13:38:09 +0200
Num samples: 43 (1-43)
CPU Time: 0.040s (60.5M cycles, 16.2M instructions, 3.73c/i)
Note: Unresponsive for 8 seconds before sampling
Note: 1 idle work queue thread omitted

User avatar
ePirat
Developer
Developer
Posts: 162
Joined: 10 Oct 2017 00:07
Operating System: macOS
Contact:

Re: v3.0.8 hangs when hitting the scrub bar on MacOS 10.14.5

Postby ePirat » 16 Oct 2019 20:59

Unfortunately that dump is not very helpful, do you have a more complete version of it?

9u10m
New Cone
New Cone
Posts: 3
Joined: 11 Sep 2019 13:39

Re: v3.0.8 hangs when hitting the scrub bar on MacOS 10.14.5

Postby 9u10m » 16 Oct 2019 21:08

Problem solved, VLC was not at fault
Thanks for your time

User avatar
ePirat
Developer
Developer
Posts: 162
Joined: 10 Oct 2017 00:07
Operating System: macOS
Contact:

Re: v3.0.8 hangs when hitting the scrub bar on MacOS 10.14.5

Postby ePirat » 16 Oct 2019 21:15

Out of curiosity and just in case other people have similar issues, can you share what the solution was or what was causing the problem?

9u10m
New Cone
New Cone
Posts: 3
Joined: 11 Sep 2019 13:39

Re: v3.0.8 hangs when hitting the scrub bar on MacOS 10.14.5

Postby 9u10m » 16 Oct 2019 21:25

I use a hackintosh, the issue was hardware related and I don’t think too many people should expect to face the same kind of problem

User avatar
ePirat
Developer
Developer
Posts: 162
Joined: 10 Oct 2017 00:07
Operating System: macOS
Contact:

Re: v3.0.8 hangs when hitting the scrub bar on MacOS 10.14.5

Postby ePirat » 16 Oct 2019 21:28

Thanks for letting us know this is resolved!


Return to “VLC media player for macOS Troubleshooting”

Who is online

Users browsing this forum: No registered users and 23 guests