Convert .mov to .mp4 - no sound

macOS specific usage questions
scottyjakes
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Convert .mov to .mp4 - no sound

Postby scottyjakes » 07 Oct 2019 22:43

Any suggestions or information would be highly appreciated.

Tried coverting .mov to mp4. Got m4v file and no sound. Video looks good in the output file.

Using MacPro with Catalina.
Just downloaded vlc from https://get.videolan.org/vlc/3.0.8/macosx/vlc-3.0.8.dmg and installed on Catalina.

Used convert/stream to open a .mov file.

Selected Video - H.264 + MP3 (MP4) Profile

Picked a destination where the file should be saved.

Clicked save

Conversion yielded a .m4v file, instead of mp4.

The sound in the mov file was dropped. No sound at all in the m4v file.

Used media information window to examine the .mov file and m4v file- no information appeared at all.

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InTheWings
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VLC version: crashing
Operating System: Linux
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Re: Convert .mov to .mp4 - no sound

Postby InTheWings » 22 Oct 2019 18:25

I can't reproduce.
Need more information : logs
:!: If you want your problem to be solved :
* First read troubleshooting guide VSG:Main
* Always provide verbose LOGS ! (command line or from gui)
* Always check your issue against a developer build from Nightly Build of VLC
* Tell us when your problem is solved !

KenneyK
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Re: Convert .mov to .mp4 - no sound

Postby KenneyK » 25 Oct 2019 20:21

Had similar problems:
I’m using the following settings for the Conversion:
Video - H.264 + MP3 (MP4)
Customize: = Encapsulation - MP4/MOV, Video codec - Keep original video track - checked, Audio codec - Keep original audio track.


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