Cannot play Insta Pro video samples

[FL53]

Hi,

I tried to play Insta Pro video samples (https://www.insta360.com/product/insta360-pro) with VLC 3.0.3 and it failed for 8Kand 6k3D, it only plays 4K 3D video. Is there any way to make VLC play this kind of file ?
Best regards,

[chubinou]

Hi,

To help you, we need messages, to completely understand what your problems is.
To fix this, please be sure before you start the playback to:

1. Open: Tools -> Messages.
2. Set Verbosity to 2
3. Start playback to reproduce your issue
4. Save text in a file or copy into clipboard
5. Then paste the full resulting log here between [​code]and[​/code] (or use Pastebin.com if it's too long)

Also don't forget to name your Operating System and provide the VLC media player version.

[FL53]

Here are the messages when trying to read the file (6K 3D file)

Code: Select all

freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width freetype error: LayoutParagraph(): Invalid max width avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) main warning: picture is too late to be displayed (missing 3567 ms) main warning: picture is too late to be displayed (missing 3699 ms) main warning: picture is too late to be displayed (missing 3760 ms) main warning: picture is too late to be displayed (missing 5136 ms) main warning: picture is too late to be displayed (missing 4077 ms) main warning: picture is too late to be displayed (missing 5077 ms) main warning: picture is too late to be displayed (missing 4044 ms) main warning: picture is too late to be displayed (missing 4349 ms) main warning: picture is too late to be displayed (missing 4327 ms) main warning: picture is too late to be displayed (missing 4300 ms) main warning: picture is too late to be displayed (missing 4331 ms) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) main warning: picture is too late to be displayed (missing 5340 ms) main warning: picture is too late to be displayed (missing 5517 ms) main warning: picture is too late to be displayed (missing 5485 ms) main warning: picture is too late to be displayed (missing 5421 ms) main warning: picture is too late to be displayed (missing 5393 ms) main warning: picture is too late to be displayed (missing 5566 ms) main warning: picture is too late to be displayed (missing 5534 ms) main warning: picture is too late to be displayed (missing 5501 ms) main warning: picture is too late to be displayed (missing 5469 ms) main warning: picture is too late to be displayed (missing 5631 ms) main warning: picture is too late to be displayed (missing 5599 ms) main warning: picture is too late to be displayed (missing 5911 ms) avcodec warning: More than 11 late frames, dropping frame avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) main warning: picture is too late to be displayed (missing 7100 ms) main warning: picture is too late to be displayed (missing 7252 ms) main warning: picture is too late to be displayed (missing 7220 ms) main warning: picture is too late to be displayed (missing 7160 ms) main warning: picture is too late to be displayed (missing 7128 ms) main warning: picture is too late to be displayed (missing 7436 ms) main warning: picture is too late to be displayed (missing 7403 ms) main warning: picture is too late to be displayed (missing 7371 ms) main warning: picture is too late to be displayed (missing 7339 ms) main warning: picture is too late to be displayed (missing 7311 ms) main warning: picture is too late to be displayed (missing 7284 ms) main warning: picture is too late to be displayed (missing 7501 ms) avcodec warning: More than 11 late frames, dropping frame main debug: toggling resume

[Lotesdelere]

As requested, paste the full resulting log, from the very beginning to the very end.

Also please upload a short sample of a problematic file to either Zippyshare.com (200 MB max) or to EmbedUpload.com, the latter will upload the file for you to several other hosts (use the default ones) and then post the link to the file here.

If needed cut it with DGsplit and read here about how to do it:
viewtopic.php?f=14&t=57724&p=193335#p193335
100 MB max should be enough.

[chubinou]

Hi, it looks like decoding is done by software (avcodec) and is lagging. maybe your pc is just too slow to decode 8K/6K video$

[FL53]

Hi,

I am a bit late to answer ... but did not see your posts before ( ouh ! ... I though I subscribed with mail notification ... but no).
I should be able to decode with my hardware (1070 GPU and i7 CPU). I redo the full log and send it to you tomorrow (EDIT : or today ).
Thank you for your help.

[FL53]

Here is the full resulting log. Is using avcodec again ! How can I force hardware decoding ?
The sample used is the insta pro sample (can be downloaded here. It is the TEST_6K3D.mp4 file)

Code: Select all

main debug: processing request item: TEST_6K3D.mp4, node: Liste de lecture, skip: 0 main debug: resyncing on TEST_6K3D.mp4 main debug: TEST_6K3D.mp4 is at 0 main debug: starting playback of new item main debug: resyncing on TEST_6K3D.mp4 main debug: TEST_6K3D.mp4 is at 0 main debug: creating new input thread main debug: Creating an input for 'TEST_6K3D.mp4' main debug: requesting art for new input thread main debug: using timeshift granularity of 50 MiB main debug: using timeshift path: C:\Users\USERNA~1\AppData\Local\Temp main debug: `file:///C:/TEMP/TEST_6K3D.mp4' gives access `file' demux `any' path `/C:/TEMP/TEST_6K3D.mp4' main debug: creating demux: access='file' demux='any' location='/C:/TEMP/TEST_6K3D.mp4' file='C:\TEMP\TEST_6K3D.mp4' main debug: looking for access_demux module matching "file": 15 candidates main debug: no access_demux modules matched main debug: creating access: file:///C:/TEMP/TEST_6K3D.mp4 main debug: (path: C:\TEMP\TEST_6K3D.mp4) main debug: looking for access module matching "file": 26 candidates main debug: using access module "filesystem" main debug: looking for stream_filter module matching "prefetch,cache_read": 24 candidates cache_read debug: Using stream method for AStream* cache_read debug: starting pre-buffering cache_read debug: received first data after 0 ms cache_read debug: pre-buffering done 1024 bytes in 0s - 1000000 KiB/s main debug: using stream_filter module "cache_read" main debug: looking for stream_filter module matching "any": 24 candidates lua debug: Trying Lua scripts in C:\Users\USERNAME\AppData\Roaming\vlc\lua\playlist lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\playlist main debug: looking for meta fetcher module matching "any": 1 candidates lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\anevia_streams.luac lua debug: Trying Lua scripts in C:\Users\USERNAME\AppData\Roaming\vlc\lua\meta\fetcher lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\meta\fetcher main debug: no meta fetcher modules matched main debug: looking for art finder module matching "any": 2 candidates lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\anevia_xml.luac lua debug: Trying Lua scripts in C:\Users\USERNAME\AppData\Roaming\vlc\lua\meta\art lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\meta\art lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\appletrailers.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\00_musicbrainz.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\bbc_co_uk.luac lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\00_musicbrainz.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\01_googleimage.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\cue.luac lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\01_googleimage.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\02_frenchtv.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\dailymotion.luac lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\02_frenchtv.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\03_lastfm.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\jamendo.luac lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\03_lastfm.luac main debug: no art finder modules matched lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\koreus.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\liveleak.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\newgrounds.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\rockbox_fm_presets.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\soundcloud.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\twitch.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\vimeo.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\vocaroo.luac lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\youtube.luac main debug: no stream_filter modules matched main debug: looking for stream_directory module matching "any": 1 candidates main debug: no stream_directory modules matched main debug: attachment of directory-extractor failed for file:///C:/TEMP/TEST_6K3D.mp4 main debug: looking for stream_filter module matching "record": 24 candidates main debug: using stream_filter module "record" main debug: creating demux: access='file' demux='any' location='/C:/TEMP/TEST_6K3D.mp4' file='C:\TEMP\TEST_6K3D.mp4' main debug: looking for demux module matching "mp4": 55 candidates mp4 debug: dumping root Box "root" mp4 debug: | + ftyp size 32 offset 0 mp4 debug: | + free size 8 offset 32 mp4 debug: | + mdat size 626881219 offset 40 mp4 debug: | + moov size 19861 offset 626881259 mp4 debug: | | + mvhd size 108 offset 626881267 mp4 debug: | | + trak size 19647 offset 626881375 mp4 debug: | | | + tkhd size 92 offset 626881383 mp4 debug: | | | + edts size 36 offset 626881475 mp4 debug: | | | | + elst size 28 offset 626881483 mp4 debug: | | | + mdia size 19511 offset 626881511 mp4 debug: | | | | + mdhd size 32 offset 626881519 mp4 debug: | | | | + hdlr size 45 offset 626881551 mp4 debug: | | | | + minf size 19426 offset 626881596 mp4 debug: | | | | | + vmhd size 20 offset 626881604 mp4 debug: | | | | | + dinf size 36 offset 626881624 mp4 debug: | | | | | | + dref size 28 offset 626881632 mp4 debug: | | | | | | | + url size 12 offset 626881648 mp4 debug: | | | | | + stbl size 19362 offset 626881660 mp4 debug: | | | | | | + stsd size 150 offset 626881668 mp4 debug: | | | | | | | + avc1 size 134 offset 626881684 mp4 debug: | | | | | | | | + avcC size 48 offset 626881770 mp4 debug: | | | | | | + stts size 1528 offset 626881818 mp4 debug: | | | | | | + stss size 80 offset 626883346 mp4 debug: | | | | | | + ctts size 7064 offset 626883426 mp4 debug: | | | | | | + stsc size 5104 offset 626890490 mp4 debug: | | | | | | + stsz size 3600 offset 626895594 mp4 debug: | | | | | | + stco size 1828 offset 626899194 mp4 debug: | | + udta size 98 offset 626901022 mp4 debug: | | | + meta size 90 offset 626901030 mp4 debug: | | | | + hdlr size 33 offset 626901042 mp4 debug: | | | | + ilst size 45 offset 626901075 mp4 debug: | | | | | + ctoo size 37 offset 626901083 mp4 debug: | | | | | | + data size 29 offset 626901091 mp4 debug: ISO Media (isom) version 512. mp4 debug: found 1 tracks mp4 warning: elst box found mp4 debug: - [0] duration=28868ms media time=64ms) rate=1.0 mp4 debug: track[Id 0x1] read 453 chunk mp4 warning: STTS table of 189 entries mp4 warning: CTTS table of 881 entries mp4 debug: track[Id 0x1] read 895 samples length:28s main debug: selecting program id=0 mp4 debug: adding track[Id 0x1] video (enable) language undef main debug: using demux module "mp4" main debug: looking for a subtitle file in C:\TEMP\ main debug: looking for video decoder module matching "any": 17 candidates avcodec debug: using ffmpeg Lavc58.6.103 avcodec debug: CPU flags: 0x000fd3db avcodec debug: allowing 6 thread(s) for decoding avcodec debug: codec (h264) started avcodec debug: using frame thread mode with 6 threads main debug: using video decoder module "avcodec" main debug: looking for meta reader module matching "any": 2 candidates main debug: using meta reader module "taglib" main debug: removing module "taglib" main debug: `file:///C:/TEMP/TEST_6K3D.mp4' successfully opened mp4 debug: elst (0) gives 0ms (movie)-> 64ms (track) mp4 debug: track[Id 0x1] using Sync Sample Box (stss) mp4 debug: stss gives 2 --> 0 (sample number) qt debug: IM: Setting an input main debug: Buffering 0% main debug: Stream buffering done (250 ms in 27 ms) avcodec debug: available hardware decoder output format 119 (cuda) avcodec debug: available hardware decoder output format 53 (dxva2_vld) avcodec debug: available hardware decoder output format 118 (d3d11va_vld) avcodec debug: available hardware decoder output format 174 (d3d11) avcodec debug: available software decoder output format 0 (yuv420p) avcodec debug: trying format d3d11va_vld main debug: looking for text renderer module matching "any": 3 candidates freetype debug: Using DWrite backend freetype debug: DWrite_GetFamily(): family name: Arial freetype debug: DWrite_ParseFamily(): using font at index 0 with weight 400 for bold: 0, italic: 0 freetype debug: DWrite_ParseFamily(): using font at index 1 with weight 700 for bold: 1, italic: 0 freetype debug: DWrite_ParseFamily(): using font at index 2 with weight 400 for bold: 0, italic: 1 freetype debug: DWrite_ParseFamily(): using font at index 3 with weight 700 for bold: 1, italic: 1 main debug: using text renderer module "freetype" main debug: looking for video converter module matching "any": 24 candidates swscale debug: 32x32 (32x32) chroma: YUVA -> 16x16 (16x16) chroma: RGBA with scaling using Bicubic (good quality) main debug: using video converter module "swscale" main debug: looking for video converter module matching "any": 24 candidates yuvp debug: YUVP to YUVA converter main debug: using video converter module "yuvp" main debug: Deinterlacing available main debug: deinterlace -1, mode auto, is_needed 0 main debug: looking for vout window module matching "qt,any": 3 candidates qt debug: requesting video window... main debug: resized to 6400x6400 main debug: using vout window module "qt" main debug: looking for inhibit module matching "any": 1 candidates main debug: using inhibit module "inhibit" main debug: Opening vout display wrapper main debug: looking for vout display module matching "glwin32": 12 candidates glwin32 debug: creating Vout EventThread glwin32 debug: Win32VoutCreateWindow main debug: VoutDisplayEvent 'resize' 6400x6400 glwin32 debug: inclinometer not found. (hr=0x80070490) glwin32 debug: created video sub-window glwin32 debug: Vout EventThread running main debug: looking for opengl module matching "any": 1 candidates main debug: resized to 1920x918 main debug: VoutDisplayEvent 'resize' 1920x918 main debug: using opengl module "wgl" main debug: looking for glconv module matching "any": 1 candidates main debug: no glconv modules matched glwin32 debug: MAP_PERSISTENT support (direct rendering) enabled main debug: using vout display module "glwin32" main debug: A filter to adapt decoder DX11 to display NV12 is needed main debug: looking for video converter module matching "any": 24 candidates main debug: using video converter module "d3d11_filters" main debug: Filter 'd3d11_filters' (000000003d35bd80) appended to chain main debug: original format sz 6400x6400, of (0,0), vsz 6400x6400, 4cc DX11, sar 1:1, msk r0x0 g0x0 b0x0 main debug: removing module "freetype" main debug: looking for text renderer module matching "any": 3 candidates freetype debug: Using DWrite backend freetype debug: DWrite_GetFamily(): family name: Arial freetype debug: DWrite_ParseFamily(): using font at index 0 with weight 400 for bold: 0, italic: 0 freetype debug: DWrite_ParseFamily(): using font at index 1 with weight 700 for bold: 1, italic: 0 freetype debug: DWrite_ParseFamily(): using font at index 2 with weight 400 for bold: 0, italic: 1 freetype debug: DWrite_ParseFamily(): using font at index 3 with weight 700 for bold: 1, italic: 1 main debug: using text renderer module "freetype" main debug: looking for hw decoder module matching "any": 2 candidates main debug: VoutDisplayEvent 'resize' 1920x918 d3d11va debug: CreateDevice succeed d3d11va debug: - 'MPEG-2 & MPEG-1 variable-length decoder' is supported d3d11va debug: - 'MPEG-2 variable-length decoder' is supported d3d11va debug: - 'MPEG-1 variable-length decoder, no D pictures' is supported d3d11va debug: - 'VC-1 variable-length decoder' is supported d3d11va debug: - 'VC-1 variable-length decoder' is supported d3d11va debug: - 'Unknown decoder 0x32fcfe3f-0xde46-0x4a49-0x861bac71110649d5' is supported d3d11va debug: - 'H.264 stereo high profile, mbs flag set' is supported d3d11va debug: - 'H.264 stereo high profile' is supported d3d11va debug: - 'H.264 variable-length decoder, no film grain technology' is supported d3d11va debug: - 'HEVC Main profile' is supported d3d11va debug: - 'HEVC Main 10 profile' is supported d3d11va debug: - 'Unknown decoder 0x20bb8b0a-0x97aa-0x4571-0x8e9964e60606c1a6' is supported d3d11va debug: - 'Unknown decoder 0x15df9b21-0x06c4-0x47f1-0x841ea67c97d7f312' is supported d3d11va debug: - 'MPEG-4 Part 2 variable-length decoder, Simple Profile' is supported d3d11va debug: - 'MPEG-4 Part 2 variable-length decoder, Simple&Advanced Profile, no GMC' is supported d3d11va debug: - 'MPEG-4 Part 2 nVidia bitstream decoder' is supported d3d11va debug: - 'Unknown decoder 0x33fcfe41-0xde46-0x4a49-0x861bac71110649d5' is supported d3d11va debug: - 'VP9 profile 0' is supported d3d11va debug: - 'Unknown decoder 0x6affd11e-0x1d96-0x42b1-0xa21593a31f09a53d' is supported d3d11va debug: - 'Unknown decoder 0x914c84a3-0x4078-0x4fa9-0x984ce2f262cb5c9c' is supported d3d11va debug: Trying to use 'H.264 variable-length decoder, no film grain technology' as input d3d11va debug: NV12 output is supported for decoder H.264 variable-length decoder, no film grain technology. d3d11va error: No decoder configuration possible for NV12 6400x6400 d3d11va debug: I420_OPAQUE output is supported for decoder H.264 variable-length decoder, no film grain technology. d3d11va error: No decoder configuration possible for I420_OPAQUE 6400x6400 d3d11va debug: Output format from picture source not supported. d3d11va error: FindVideoServiceConversion failed main debug: no hw decoder modules matched avcodec debug: trying format dxva2_vld main debug: removing module "d3d11_filters" main debug: Filter 000000003d35bd80 removed from chain main debug: removing module "glwin32" main debug: removing module "wgl" glwin32 error: SetThumbNailClip failed: 0x800706f4 glwin32 debug: Win32 Vout EventThread terminating glwin32 debug: Win32VoutCloseWindow glwin32 debug: WinProc WM_DESTROY main debug: deinterlace -1, mode auto, is_needed 0 main debug: Opening vout display wrapper main debug: looking for vout display module matching "glwin32": 12 candidates glwin32 debug: creating Vout EventThread glwin32 debug: Win32VoutCreateWindow main debug: VoutDisplayEvent 'resize' 1920x918 glwin32 debug: inclinometer not found. (hr=0x80070490) glwin32 debug: created video sub-window glwin32 debug: Vout EventThread running main debug: looking for opengl module matching "any": 1 candidates main debug: using opengl module "wgl" main debug: looking for glconv module matching "any": 1 candidates direct3d9 debug: Using Direct3D9 Extended API! direct3d9 debug: D3D9 device caps 0x1BBEF0 / 0x51 direct3d9 debug: Direct3d9 Device: NVIDIA GeForce GTX 1070 4318 7137 161 main debug: using glconv module "direct3d9" main debug: using vout display module "glwin32" main debug: original format sz 6400x6400, of (0,0), vsz 6400x6400, 4cc DXA9, sar 1:1, msk r0x0 g0x0 b0x0 qt debug: Qt: Fullscreen state changed main debug: reusing provided vout main debug: looking for hw decoder module matching "any": 2 candidates dxva2 debug: Using Direct3D9 Extended API! dxva2 debug: Reusing Direct3D9 device dxva2 debug: CreateDevice succeed dxva2 debug: OurDirect3DCreateDeviceManager9 Success! dxva2 debug: obtained IDirect3DDeviceManager9 dxva2 debug: - 'MPEG-2 & MPEG-1 variable-length decoder' is supported dxva2 debug: - 'MPEG-2 variable-length decoder' is supported dxva2 debug: - 'MPEG-1 variable-length decoder, no D pictures' is supported dxva2 debug: - 'VC-1 variable-length decoder' is supported dxva2 debug: - 'VC-1 variable-length decoder' is supported dxva2 debug: - 'Unknown decoder 0x32fcfe3f-0xde46-0x4a49-0x861bac71110649d5' is supported dxva2 debug: - 'H.264 stereo high profile, mbs flag set' is supported dxva2 debug: - 'H.264 stereo high profile' is supported dxva2 debug: - 'H.264 variable-length decoder, no film grain technology' is supported dxva2 debug: - 'HEVC Main profile' is supported dxva2 debug: - 'HEVC Main 10 profile' is supported dxva2 debug: - 'Unknown decoder 0x20bb8b0a-0x97aa-0x4571-0x8e9964e60606c1a6' is supported dxva2 debug: - 'Unknown decoder 0x15df9b21-0x06c4-0x47f1-0x841ea67c97d7f312' is supported dxva2 debug: - 'MPEG-4 Part 2 variable-length decoder, Simple Profile' is supported dxva2 debug: - 'MPEG-4 Part 2 variable-length decoder, Simple&Advanced Profile, no GMC' is supported dxva2 debug: - 'MPEG-4 Part 2 nVidia bitstream decoder' is supported dxva2 debug: - 'Unknown decoder 0x33fcfe41-0xde46-0x4a49-0x861bac71110649d5' is supported dxva2 debug: - 'VP9 profile 0' is supported dxva2 debug: - 'Unknown decoder 0x6affd11e-0x1d96-0x42b1-0xa21593a31f09a53d' is supported dxva2 debug: - 'Unknown decoder 0x914c84a3-0x4078-0x4fa9-0x984ce2f262cb5c9c' is supported dxva2 debug: Trying to use 'H.264 variable-length decoder, no film grain technology' as input dxva2 debug: NV12 is supported for output dxva2 debug: Using decoder output 'NV12' dxva2 debug: va_pool_SetupDecoder id 27 6400x6400 count: 24 main debug: VoutDisplayEvent 'resize' 1920x918 dxva2 debug: IDirectXVideoAccelerationService_CreateSurface succeed with 24 surfaces (6400x6400) dxva2 error: IDirectXVideoDecoderService_GetDecoderConfigurations failed. (hr=0x80004005) main debug: no hw decoder modules matched main debug: removing module "glwin32" main debug: removing module "direct3d9" main debug: removing module "wgl" glwin32 error: SetThumbNailClip failed: 0x800706f4 glwin32 debug: Win32 Vout EventThread terminating glwin32 debug: Win32VoutCloseWindow glwin32 debug: WinProc WM_DESTROY main debug: deinterlace -1, mode auto, is_needed 0 main debug: Opening vout display wrapper main debug: looking for vout display module matching "glwin32": 12 candidates glwin32 debug: creating Vout EventThread glwin32 debug: Win32VoutCreateWindow main debug: VoutDisplayEvent 'resize' 1920x918 glwin32 debug: inclinometer not found. (hr=0x80070490) glwin32 debug: created video sub-window glwin32 debug: Vout EventThread running main debug: looking for opengl module matching "any": 1 candidates main debug: using opengl module "wgl" glwin32 debug: MAP_PERSISTENT support (direct rendering) enabled main debug: using vout display module "glwin32" main debug: original format sz 6400x6402, of (0,0), vsz 6400x6400, 4cc I420, sar 1:1, msk r0x0 g0x0 b0x0 qt debug: Qt: Fullscreen state changed main debug: reusing provided vout main debug: VoutDisplayEvent 'resize' 1920x918 main debug: Received first picture main debug: Decoder wait done in 2884 ms main warning: picture is too late to be displayed (missing 58 ms) main warning: picture is too late to be displayed (missing 36 ms) main warning: picture is too late to be displayed (missing 55 ms) main warning: picture is too late to be displayed (missing 270 ms) main warning: picture is too late to be displayed (missing 273 ms) main warning: picture is too late to be displayed (missing 241 ms) main warning: picture is too late to be displayed (missing 245 ms) main warning: picture is too late to be displayed (missing 214 ms) main warning: picture is too late to be displayed (missing 191 ms) main warning: picture is too late to be displayed (missing 284 ms) main warning: picture is too late to be displayed (missing 363 ms) main warning: picture is too late to be displayed (missing 333 ms) main warning: picture is too late to be displayed (missing 302 ms) main warning: picture is too late to be displayed (missing 271 ms) main warning: picture is too late to be displayed (missing 306 ms) avcodec warning: More than 11 late frames, dropping frame main warning: picture is too late to be displayed (missing 274 ms) main debug: auto hiding mouse cursor avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) main debug: auto hiding mouse cursor main warning: picture is too late to be displayed (missing 1655 ms) main warning: picture is too late to be displayed (missing 1811 ms) main warning: picture is too late to be displayed (missing 1781 ms) main warning: picture is too late to be displayed (missing 1718 ms) main warning: picture is too late to be displayed (missing 1686 ms) main warning: picture is too late to be displayed (missing 1858 ms) main warning: picture is too late to be displayed (missing 1827 ms) main warning: picture is too late to be displayed (missing 1796 ms) main warning: picture is too late to be displayed (missing 1764 ms) main warning: picture is too late to be displayed (missing 1906 ms) main warning: picture is too late to be displayed (missing 1876 ms) avcodec warning: More than 11 late frames, dropping frame main warning: picture is too late to be displayed (missing 1965 ms) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) main warning: picture is too late to be displayed (missing 3983 ms) main warning: picture is too late to be displayed (missing 3953 ms) main warning: picture is too late to be displayed (missing 4075 ms) main warning: picture is too late to be displayed (missing 4044 ms) main warning: picture is too late to be displayed (missing 4037 ms) main warning: picture is too late to be displayed (missing 4012 ms) main warning: picture is too late to be displayed (missing 4199 ms) main warning: picture is too late to be displayed (missing 4168 ms) main warning: picture is too late to be displayed (missing 4137 ms) main warning: picture is too late to be displayed (missing 4106 ms) main warning: picture is too late to be displayed (missing 4257 ms) main warning: picture is too late to be displayed (missing 4225 ms) avcodec warning: More than 11 late frames, dropping frame avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) main warning: picture is too late to be displayed (missing 5915 ms) main warning: picture is too late to be displayed (missing 5883 ms) main warning: picture is too late to be displayed (missing 5858 ms) main warning: picture is too late to be displayed (missing 5828 ms) main warning: picture is too late to be displayed (missing 5985 ms) main warning: picture is too late to be displayed (missing 5953 ms) main warning: picture is too late to be displayed (missing 6137 ms) main warning: picture is too late to be displayed (missing 6107 ms) main warning: picture is too late to be displayed (missing 6076 ms) main warning: picture is too late to be displayed (missing 6045 ms) main warning: picture is too late to be displayed (missing 6157 ms) avcodec warning: More than 11 late frames, dropping frame main warning: picture is too late to be displayed (missing 6129 ms) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) main warning: picture is too late to be displayed (missing 8101 ms) main warning: picture is too late to be displayed (missing 8071 ms) main warning: picture is too late to be displayed (missing 8091 ms) main warning: picture is too late to be displayed (missing 8060 ms) main warning: picture is too late to be displayed (missing 8135 ms) main warning: picture is too late to be displayed (missing 8112 ms) main warning: picture is too late to be displayed (missing 8313 ms) main warning: picture is too late to be displayed (missing 8282 ms) main warning: picture is too late to be displayed (missing 8251 ms) main warning: picture is too late to be displayed (missing 8220 ms) main warning: picture is too late to be displayed (missing 8296 ms) main warning: picture is too late to be displayed (missing 8264 ms) avcodec warning: More than 11 late frames, dropping frame main debug: EOF reached avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) avcodec error: more than 5 seconds of late video -> dropping frame (computer too slow ?) main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main warning: picture is too late to be displayed (missing 10010 ms) main warning: picture is too late to be displayed (missing 9979 ms) main warning: picture is too late to be displayed (missing 9979 ms) main warning: picture is too late to be displayed (missing 9949 ms) main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main warning: picture is too late to be displayed (missing 10053 ms) main warning: picture is too late to be displayed (missing 10022 ms) main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main warning: picture is too late to be displayed (missing 10394 ms) main warning: picture is too late to be displayed (missing 10365 ms) main warning: picture is too late to be displayed (missing 10334 ms) main warning: picture is too late to be displayed (missing 10302 ms) main warning: picture is too late to be displayed (missing 10271 ms) avcodec warning: More than 11 late frames, dropping frame main warning: picture is too late to be displayed (missing 10241 ms) main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: incoming request - stopping current input main debug: killing decoder fourcc `h264' main debug: removing module "avcodec" main debug: incoming request - stopping current input main debug: saving a free vout main debug: reusing provided vout main debug: incoming request - stopping current input main debug: removing module "mp4" mp4 debug: freeing all memory main debug: incoming request - stopping current input main debug: Program doesn't contain anymore ES main debug: incoming request - stopping current input main debug: removing module "record" main debug: removing module "cache_read" main debug: incoming request - stopping current input main debug: removing module "filesystem" main debug: incoming request - stopping current input main debug: dead input main debug: nothing to play main debug: destroying useless vout main debug: removing module "glwin32" main debug: removing module "wgl" qt debug: IM: Deleting the input glwin32 error: SetThumbNailClip failed: 0x800706f4 glwin32 debug: Win32 Vout EventThread terminating glwin32 debug: Win32VoutCloseWindow glwin32 debug: WinProc WM_DESTROY main debug: removing module "inhibit" qt debug: releasing video... qt debug: Video is not needed anymore main debug: removing module "freetype" main debug: removing module "yuvp" main debug: removing module "swscale"

[EwanG]

Did you ever get an answer to this? I am surprised to find that the default Win 10 video player can play my InstaPro 360 One X files just fine, but VLC does the flickering you're talking about. Given I have an i9 with 16 gigs ram and an nVidia RTX 2070, I'm thinking it's not a hardware issue

[Jean-Baptiste Kempf]

Did you ever get an answer to this? I am surprised to find that the default Win 10 video player can play my InstaPro 360 One X files just fine, but VLC does the flickering you're talking about. Given I have an i9 with 16 gigs ram and an nVidia RTX 2070, I'm thinking it's not a hardware issue

Share your logs.

[EwanG]

Sure. Have a 78k log file. How do I attach to this or publish so you can read it? FWIW, all my other video files work fine, it's just these...

I suspect the germane part (however) is:

d3d11va error: No decoder configuration possible for NV12 5760x2880
d3d11va error: No decoder configuration possible for NV12 5760x2880
d3d11va error: No decoder configuration possible for I420_OPAQUE 5760x2880
d3d11va error: FindVideoServiceConversion failed
direct3d11 error: SetThumbNailClip failed: 0x800706f4
dxva2 error: IDirectXVideoAccelerationService_CreateSurface 23 failed (hr=0x8876017c)
direct3d11 error: SetThumbNailClip failed: 0x800706f4
direct3d11 error: SetThumbNailClip failed: 0x800706f4
direct3d11 error: SetThumbNailClip failed: 0x800706f4
main error: video output creation failed
main error: failed to create video output
direct3d11 error: SetThumbNailClip failed: 0x800706f4
main error: video output creation failed

[Jean-Baptiste Kempf]

We need all the logs, in verbosity 2, before you start it

[rvoets]

I got the same issue when playing Insta360 Pro videos (360 video in 8K) on Windows 10. Please download the log file here (verbosity set to 2).

Specs: GTX1060, i7, 16GB

Note: on my Macbook Pro the same videos are playing fine in VLC. It's just VLC on Windows 10 that is having issues to play the videos (black flickering screen with audio).

Would be great if this can be fixed.

[Jean-Baptiste Kempf]

Your logs that that your GPU is out of memory, and cannot decode those 8K samples.

dxva2 error: IDirectXVideoAccelerationService_CreateSurface 23 failed (hr=0x8876017c)

But it should go back to software decoding then.

[robUx4]

Code: Select all

direct3d11 debug: Direct3D11 Open Succeeded main debug: using vout display module "direct3d11" main debug: removing module "direct3d11" direct3d11 debug: Direct3D11 resources destroyed

Unfortunately it goes through an error path that has no log. Not sure what happened. It opened the module successfully and the core was happy with it. I think it may be due to the decoder pool allocation that fails early without a log.

[Jean-Baptiste Kempf]

I got the same issue when playing Insta360 Pro videos (360 video in 8K) on Windows 10. Please download the log file here (verbosity set to 2).

Specs: GTX1060, i7, 16GB

Note: on my Macbook Pro the same videos are playing fine in VLC. It's just VLC on Windows 10 that is having issues to play the videos (black flickering screen with audio).

Would be great if this can be fixed.

Can you run dxvachecker on your machine, btw, and share a screenshot?

[rvoets]

I got the same issue when playing Insta360 Pro videos (360 video in 8K) on Windows 10. Please download the log file here (verbosity set to 2).

Specs: GTX1060, i7, 16GB

Note: on my Macbook Pro the same videos are playing fine in VLC. It's just VLC on Windows 10 that is having issues to play the videos (black flickering screen with audio).

Would be great if this can be fixed.

Can you run dxvachecker on your machine, btw, and share a screenshot?

Sure, you can download the screenshot here.

[robUx4]

It says 6 GB, not 16 (which would be a lot on a laptop or even in general). I think it's a memory size issue. In 4.0 we will less memory to do the same decoding. But huge files like this will always have problems on some config.

[rvoets]

It says 6 GB, not 16 (which would be a lot on a laptop or even in general). I think it's a memory size issue. In 4.0 we will less memory to do the same decoding. But huge files like this will always have problems on some config.

On my laptop the video is playing fine while it contains an inferior graphics card (GT 750M 2GB) so I guess it's not a memory size issue. It's VLC on my desktop running Windows 10 that is having issues to play the video.

The GTX1060 in my desktop has 6GB. The 16GB I mentioned earlier is the amount of RAM in my desktop.

[EwanG]

It says 6 GB, not 16 (which would be a lot on a laptop or even in general). I think it's a memory size issue. In 4.0 we will less memory to do the same decoding. But huge files like this will always have problems on some config.

On my laptop the video is playing fine while it contains an inferior graphics card (GT 750M 2GB) so I guess it's not a memory size issue. It's VLC on my desktop running Windows 10 that is having issues to play the video.

The GTX1060 in my desktop has 6GB. The 16GB I mentioned earlier is the amount of RAM in my desktop.

I concur that it probably isn't an issue of the memory card having enough memory given that I can play my files using Windows Movie Player on my desktop with a GTX 2070 with 8 Gigs of VRAM, but not with VLC. Just seems odd that for this one type of file I can't use VLC, but wouldn't be surprised if they are using something that gets installed when you setup the Studio program which VLC won't use.

[Jean-Baptiste Kempf]

I got the same issue when playing Insta360 Pro videos (360 video in 8K) on Windows 10. Please download the log file here (verbosity set to 2).

Specs: GTX1060, i7, 16GB

Note: on my Macbook Pro the same videos are playing fine in VLC. It's just VLC on Windows 10 that is having issues to play the videos (black flickering screen with audio).

Would be great if this can be fixed.

Can you run dxvachecker on your machine, btw, and share a screenshot?

Sure, you can download the screenshot here.

That should decode 8K, then.

[rvoets]

I got the same issue when playing Insta360 Pro videos (360 video in 8K) on Windows 10. Please download the log file here (verbosity set to 2).

Specs: GTX1060, i7, 16GB

Note: on my Macbook Pro the same videos are playing fine in VLC. It's just VLC on Windows 10 that is having issues to play the videos (black flickering screen with audio).

Would be great if this can be fixed.

Can you run dxvachecker on your machine, btw, and share a screenshot?

Sure, you can download the screenshot here.

That should decode 8K, then.

So can you guys fix it?

[Jean-Baptiste Kempf]

Yes, with VLC 4.0, I believe we will be able to.

[rvoets]

Yes, with VLC 4.0, I believe we will be able to.

Awesome!