Problem with E-AC3 audio tracks

For questions and discussion that is NOT (I repeat NOT) specific to a certain Operating System.
Pwubbadubbs
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Posts: 21
Joined: 07 Sep 2018 12:55

Re: Problem with E-AC3 audio tracks

Postby Pwubbadubbs » 12 Sep 2018 22:35

Should I start a new thread or is this not the right place to contribute information about this problem ?

napouser
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Posts: 46
Joined: 29 Sep 2008 21:44

Re: Problem with E-AC3 audio tracks

Postby napouser » 13 Sep 2018 02:20

No
U just need to provide logs so devs understand wtf is going on. Check earlier posts for how to

Pwubbadubbs
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Re: Problem with E-AC3 audio tracks

Postby Pwubbadubbs » 17 Oct 2018 20:31

Hi, thanks for the reply, I just saw this from you! Ok so I checked VLC, and the instructions on the previous page say to go to tools, but I found the messages section under windows. Within there I could not find a place to set anything to a Vibrosity of #2, but I engaged the debug log and it put into text what happens when I play the file. It is long. Thanks!

main debug: VLC media player - 3.0.4 Vetinari
main debug: Copyright © 1996-2018 the VideoLAN team
main debug: revision 3.0.4-0-gf615db6332
main debug: configured with /Users/d-fu/vlc-3.0/extras/package/macosx/../../../configure '--prefix=/Users/d-fu/vlc-3.0/build/vlc_install_dir' '--enable-macosx' '--enable-merge-ffmpeg' '--enable-osx-notifications' '--enable-faad' '--enable-flac' '--enable-theora' '--enable-shout' '--enable-ncurses' '--enable-twolame' '--enable-realrtsp' '--enable-libass' '--enable-macosx-qtkit' '--enable-macosx-avfoundation' '--disable-skins2' '--disable-xcb' '--disable-caca' '--disable-pulse' '--disable-sdl-image' '--disable-vnc' '--build=x86_64-apple-darwin17' '--host=x86_64-apple-darwin17' '--with-macosx-version-min=10.7' '--with-macosx-sdk=/Applications/Xcode.app/Contents/Developer/Platforms/MacOSX.platform/Developer/SDKs/MacOSX10.13.sdk' '--with-breakpad=https://mac.crashes.videolan.org' 'build_alias=x86_64-apple-darwin17' 'host_alias=x86_64-apple-darwin17' 'CC=/Applications/Xcode.app/Contents/Developer/Toolchains/XcodeDefault.xctoolchain/usr/bin/clang' 'CFLAGS=-g' 'LDFLAGS=' 'CXX=/Applications/Xcode.app/Contents/Developer/Toolchains/XcodeDefault.xctoolchain/usr/bin/clang++' 'CXXFLAGS=-g' 'OBJC=/Applications/Xcode.app/Contents/Developer/Toolchains/XcodeDefault.xctoolchain/usr/bin/clang' 'OBJCFLAGS=-g'
main debug: toggling resume
macosx debug: Releasing IOKit monitor sleep blocker (35108)
main debug: toggling resume
videotoolbox warning: pic_holder_wait timed out
videotoolbox warning: pic_holder_wait timed out
videotoolbox warning: pic_holder_wait timed out
videotoolbox warning: pic_holder_wait timed out
videotoolbox warning: pic_holder_wait timed out
main debug: incoming request - stopping current input
main debug: killing decoder fourcc `h264'
main debug: removing module "videotoolbox"
main debug: saving a free vout
main debug: reusing provided vout
main debug: killing decoder fourcc `eac3'
main debug: removing module "avcodec"
main debug: removing module "samplerate"
main debug: removing module "scaletempo"
main debug: removing module "trivial"
auhal debug: Stopping the auhal module
main debug: removing module "float_mixer"
main debug: keeping audio output
main debug: removing module "a52"
main debug: removing module "mkv"
main debug: Program doesn't contain anymore ES
mkv debug: Stopping the UI Hook
main debug: removing module "record"
main debug: removing module "cache_read"
main debug: removing module "filesystem"
main debug: dead input
main debug: processing request item: The Handmaids Tale S02E01.mkv, node: Playlist, skip: 0
main debug: resyncing on The Handmaids Tale S02E01.mkv
main debug: The Handmaids Tale S02E01.mkv is at 8
main debug: starting playback of new item
main debug: resyncing on The Handmaids Tale S02E01.mkv
main debug: The Handmaids Tale S02E01.mkv is at 8
main debug: creating new input thread
main debug: Creating an input for 'The Handmaids Tale S02E01.mkv'
main debug: selected audio language[0] en
main debug: requesting art for new input thread
main debug: using timeshift granularity of 50 MiB
main debug: using default timeshift path
main debug: `file:///Users/Homebase/Movies/SHOWS/%2AThe%20Handmaids%20Tale/%2AS02/The%20Handmaids%20Tale%20S02E01.mkv' gives access `file' demux `any' path `/Users/Homebase/Movies/SHOWS/%2AThe%20Handmaids%20Tale/%2AS02/The%20Handmaids%20Tale%20S02E01.mkv'
main debug: creating demux: access='file' demux='any' location='/Users/Homebase/Movies/SHOWS/%2AThe%20Handmaids%20Tale/%2AS02/The%20Handmaids%20Tale%20S02E01.mkv' file='/Users/Homebase/Movies/SHOWS/*The Handmaids Tale/*S02/The Handmaids Tale S02E01.mkv'
main debug: looking for access_demux module matching "file": 14 candidates
main debug: looking for meta fetcher module matching "any": 1 candidates
lua debug: Trying Lua scripts in /Users/Homebase/Library/Application Support/org.videolan.vlc/lua/meta/fetcher
main debug: no access_demux modules matched
lua debug: Trying Lua scripts in /Applications/VLC.app/Contents/MacOS/lua/meta/fetcher
main debug: creating access: file:///Users/Homebase/Movies/SHOWS/%2AThe%20Handmaids%20Tale/%2AS02/The%20Handmaids%20Tale%20S02E01.mkv
lua debug: Trying Lua scripts in /Applications/VLC.app/Contents/MacOS/share/lua/meta/fetcher
main debug: (path: /Users/Homebase/Movies/SHOWS/*The Handmaids Tale/*S02/The Handmaids Tale S02E01.mkv)
main debug: looking for access module matching "file": 23 candidates
main debug: no meta fetcher modules matched
main debug: looking for art finder module matching "any": 2 candidates
main debug: using access module "filesystem"
main debug: looking for stream_filter module matching "prefetch,cache_read": 26 candidates
cache_read debug: Using stream method for AStream*
cache_read debug: starting pre-buffering
lua debug: Trying Lua scripts in /Users/Homebase/Library/Application Support/org.videolan.vlc/lua/meta/art
lua debug: Trying Lua scripts in /Applications/VLC.app/Contents/MacOS/lua/meta/art
lua debug: Trying Lua scripts in /Applications/VLC.app/Contents/MacOS/share/lua/meta/art
cache_read debug: received first data after 0 ms
cache_read debug: pre-buffering done 1024 bytes in 0s - 19607 KiB/s
main debug: using stream_filter module "cache_read"
main debug: looking for stream_filter module matching "any": 26 candidates
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/meta/art/00_musicbrainz.luac
lua debug: Trying Lua scripts in /Users/Homebase/Library/Application Support/org.videolan.vlc/lua/playlist
lua debug: Trying Lua scripts in /Applications/VLC.app/Contents/MacOS/lua/playlist
lua debug: Trying Lua scripts in /Applications/VLC.app/Contents/MacOS/share/lua/playlist
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/anevia_streams.luac
lua debug: skipping script (unmatched scope) /Applications/VLC.app/Contents/MacOS/share/lua/meta/art/00_musicbrainz.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/meta/art/01_googleimage.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/anevia_xml.luac
lua debug: skipping script (unmatched scope) /Applications/VLC.app/Contents/MacOS/share/lua/meta/art/01_googleimage.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/meta/art/02_frenchtv.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/appletrailers.luac
lua debug: skipping script (unmatched scope) /Applications/VLC.app/Contents/MacOS/share/lua/meta/art/02_frenchtv.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/meta/art/03_lastfm.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/bbc_co_uk.luac
lua debug: skipping script (unmatched scope) /Applications/VLC.app/Contents/MacOS/share/lua/meta/art/03_lastfm.luac
main debug: no art finder modules matched
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/cue.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/dailymotion.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/jamendo.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/koreus.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/liveleak.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/newgrounds.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/rockbox_fm_presets.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/soundcloud.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/twitch.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/vimeo.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/vocaroo.luac
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/playlist/youtube.luac
main debug: no stream_filter modules matched
main debug: looking for stream_directory module matching "any": 1 candidates
main debug: no stream_directory modules matched
main debug: attachment of directory-extractor failed for file:///Users/Homebase/Movies/SHOWS/%2AThe%20Handmaids%20Tale/%2AS02/The%20Handmaids%20Tale%20S02E01.mkv
main debug: looking for stream_filter module matching "record": 26 candidates
main debug: using stream_filter module "record"
main debug: creating demux: access='file' demux='any' location='/Users/Homebase/Movies/SHOWS/%2AThe%20Handmaids%20Tale/%2AS02/The%20Handmaids%20Tale%20S02E01.mkv' file='/Users/Homebase/Movies/SHOWS/*The Handmaids Tale/*S02/The Handmaids Tale S02E01.mkv'
main debug: looking for demux module matching "mkv": 55 candidates
mkv debug: | + Seek head
mkv debug: | - info at 4151
mkv debug: | + Information
mkv debug: | | + TimecodeScale=1000000
mkv debug: | | + Muxing Application=libebml v1.3.4 + libmatroska v1.4.5
mkv debug: | | + Writing Application=mkvmerge v13.0.0 ('The Juggler') 64bit
mkv debug: | | + Duration=3367936
mkv debug: | | + Date=Sun May 20 23:08:32 2018
mkv debug: | | + UID=1176923052
mkv debug: | - tracks at 4279
mkv debug: | + Tracks
mkv debug: | | + Track Entry
mkv debug: | | | + Track Number=1
mkv debug: | | | + Track UID=2852696449
mkv debug: | | | + Track Type=video
mkv debug: | | | + Track Lacing=0
mkv debug: | | | + Track MinCache=1
mkv debug: | | | + Track CodecId=V_MPEG4/ISO/AVC
mkv debug: | | | + Track CodecPrivate size=59
mkv debug: | | | + Track Default Duration=41708333
mkv debug: | | | + Track Language=`und'
mkv debug: | | | + Track Video
mkv debug: | | | | + width=1920
mkv debug: | | | | + height=960
mkv debug: | | | | + display width=1920
mkv debug: | | | | + display height=960
mkv debug: | | + Track Entry
mkv debug: | | | + Track Number=2
mkv debug: | | | + Track UID=2237922453
mkv debug: | | | + Track Type=audio
mkv debug: | | | + Track CodecId=A_EAC3
mkv debug: | | | + Track Default Duration=32000000
mkv debug: | | | + Track Audio
mkv debug: | | | | + afreq=48000
mkv debug: | | | | + achan=6
mkv debug: | | + Track Entry
mkv debug: | | | + Track Number=3
mkv debug: | | | + Track UID=229796009
mkv debug: | | | + Track Type=subtitle
mkv debug: | | | + Track Default=0
mkv debug: | | | + Track Lacing=0
mkv debug: | | | + Track CodecId=S_TEXT/UTF8
mkv debug: | | + Track Entry
mkv debug: | | | + Track Number=4
mkv debug: | | | + Track UID=2614160027
mkv debug: | | | + Track Type=subtitle
mkv debug: | | | + Track Default=0
mkv debug: | | | + Track Lacing=0
mkv debug: | | | + Track CodecId=S_TEXT/UTF8
mkv debug: | | | + Track Name=SDH
mkv debug: | - cues at 3135776610
mkv debug: | + Cues
macosx debug: toggle playlist from state: removed splitview 0, minimized view 0. Event 3
macosx debug: toggle playlist to state: removed splitview 0, minimized view 0
macosx debug: toggle playlist from state: removed splitview 0, minimized view 0. Event 3
macosx debug: toggle playlist to state: removed splitview 0, minimized view 0
mkv debug: | - loading cues done.
mkv debug: | - tags at 3135820496
mkv debug: | + Tags
mkv debug: + Tag
mkv debug: | + Targets
mkv debug: | | + TargetTypeValue: 50
mkv debug: | | + LoadTag Unknown (N11libmatroska21KaxTagTargetTypeValueE)
mkv debug: | | + TrackUID: 15799781982877561217
mkv debug: | | + LoadTag Unknown (N11libmatroska14KaxTagTrackUIDE)
mkv debug: | | + TargetType: MOVIE
mkv debug: | + Simple Tag
mkv debug: | | + Meta BPS: 6806631
mkv debug: | + Simple Tag
mkv debug: | | + Meta DURATION: 00:56:07.907000000
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_FRAMES: 80749
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_BYTES: 2865512751
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_APP: mkvmerge v13.0.0 ('The Juggler') 64bit
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_DATE_UTC: 2018-05-20 23:08:32
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
mkv debug: + Tag
mkv debug: | + Targets
mkv debug: | | + TargetTypeValue: 50
mkv debug: | | + LoadTag Unknown (N11libmatroska21KaxTagTargetTypeValueE)
mkv debug: | | + TrackUID: 17322693423108717717
mkv debug: | | + LoadTag Unknown (N11libmatroska14KaxTagTrackUIDE)
mkv debug: | | + TargetType: MOVIE
mkv debug: | + Simple Tag
mkv debug: | | + Meta BPS: 640000
mkv debug: | + Simple Tag
mkv debug: | | + Meta DURATION: 00:56:07.936000000
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_FRAMES: 105248
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_BYTES: 269434880
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_APP: mkvmerge v13.0.0 ('The Juggler') 64bit
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_DATE_UTC: 2018-05-20 23:08:32
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
mkv debug: + Tag
mkv debug: | + Targets
mkv debug: | | + TargetTypeValue: 50
mkv debug: | | + LoadTag Unknown (N11libmatroska21KaxTagTargetTypeValueE)
mkv debug: | | + TrackUID: 5372895051191052457
mkv debug: | | + LoadTag Unknown (N11libmatroska14KaxTagTrackUIDE)
mkv debug: | | + TargetType: MOVIE
mkv debug: | + Simple Tag
mkv debug: | | + Meta BPS: 31
mkv debug: | + Simple Tag
mkv debug: | | + Meta DURATION: 00:54:38.206000000
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_FRAMES: 469
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_BYTES: 13017
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_APP: mkvmerge v13.0.0 ('The Juggler') 64bit
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_DATE_UTC: 2018-05-20 23:08:32
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
mkv debug: + Tag
mkv debug: | + Targets
mkv debug: | | + TargetTypeValue: 50
mkv debug: | | + LoadTag Unknown (N11libmatroska21KaxTagTargetTypeValueE)
mkv debug: | | + TrackUID: 18088383824895470235
mkv debug: | | + LoadTag Unknown (N11libmatroska14KaxTagTrackUIDE)
mkv debug: | | + TargetType: MOVIE
mkv debug: | + Simple Tag
mkv debug: | | + Meta BPS: 40
mkv debug: | + Simple Tag
mkv debug: | | + Meta DURATION: 00:54:38.206000000
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_FRAMES: 592
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_BYTES: 16761
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_APP: mkvmerge v13.0.0 ('The Juggler') 64bit
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_DATE_UTC: 2018-05-20 23:08:32
mkv debug: | + Simple Tag
mkv debug: MKV/Ebml Parser: m_el[mi_level] == NULL
mkv debug: | | + Meta _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
mkv debug: MKV/Ebml Parser: m_el[mi_level] == NULL
mkv debug: loading tags done.
mkv debug: | + Void
mkv debug: | + Information
mkv debug: | + Tracks
mkv debug: | + Void
mkv debug: | + Cluster
mkv debug: NEW START CHAPTER uid=0
mkv debug: found 4 es
main debug: selecting program id=0
mkv debug: seek: preroll{ track: 1, pts: 0, fpos: 5737 skip: 5737}
mkv debug: seek: preroll{ req: 1, start-pts: 1, start-fpos: 5737}
mkv debug: Starting the UI Hook
main debug: using demux module "mkv"
main debug: looking for a subtitle file in /Users/Homebase/Movies/SHOWS/*The Handmaids Tale/*S02/
main debug: looking for video decoder module matching "any": 14 candidates
videotoolbox debug: new SPS parsed: 0
videotoolbox debug: new PPS parsed: 0
videotoolbox warning: forcing CVPX format: 420v
videotoolbox info: Using Video Toolbox to decode 'h264'
main debug: using video decoder module "videotoolbox"
main debug: looking for packetizer module matching "any": 24 candidates
main debug: using packetizer module "a52"
main debug: looking for audio decoder module matching "any": 21 candidates
main debug: reusing audio output
main error: too low audio sample frequency (0)
main debug: keeping audio output
main error: failed to create audio output
avcodec debug: using ffmpeg Lavc58.6.103
avcodec debug: CPU flags: 0x000fd3db
avcodec debug: codec (eac3) started
main debug: using audio decoder module "avcodec"
main debug: looking for meta reader module matching "any": 2 candidates
lua debug: Trying Lua scripts in /Users/Homebase/Library/Application Support/org.videolan.vlc/lua/meta/reader
lua debug: Trying Lua scripts in /Applications/VLC.app/Contents/MacOS/lua/meta/reader
lua debug: Trying Lua scripts in /Applications/VLC.app/Contents/MacOS/share/lua/meta/reader
lua debug: Trying Lua playlist script /Applications/VLC.app/Contents/MacOS/share/lua/meta/reader/filename.luac
main debug: no meta reader modules matched
main debug: `file:///Users/Homebase/Movies/SHOWS/%2AThe%20Handmaids%20Tale/%2AS02/The%20Handmaids%20Tale%20S02E01.mkv' successfully opened
main debug: Buffering 0%
a52 debug: A/52 channels:6 samplerate:48000 bitrate:640000
main debug: Buffering 4%
main debug: restarting module due to input format change
main debug: Buffering 16%
main debug: removing module "avcodec"
main debug: looking for audio decoder module matching "any": 21 candidates
main debug: reusing audio output
main debug: Buffering 20%
main error: module not functional
main debug: Buffering 24%
main debug: keeping audio output
main error: failed to create audio output
avcodec debug: using ffmpeg Lavc58.6.103
main debug: Buffering 29%
avcodec debug: CPU flags: 0x000fd3db
main debug: Buffering 33%
main debug: Buffering 54%
main debug: Buffering 58%
main debug: Buffering 62%
main debug: Buffering 66%
avcodec debug: codec (eac3) started
main debug: using audio decoder module "avcodec"
main debug: Buffering 70%
main debug: reusing audio output
main debug: Buffering 87%
main debug: VLC is looking for: 'f32l' 48000 Hz 3F2M/LFE frame=1 samples/24 bytes
auhal debug: attempting to use device 148
auhal warning: device id 148 not found in the current devices list, fallback to default device
main debug: Buffering 91%
main debug: Buffering 95%
auhal debug: using default audio device 163
main debug: Stream buffering done (1000 ms in 0 ms)
auhal debug: output layout of AUHAL has 8 channels
auhal debug: selected 8 physical channels for device output
auhal debug: VLC will output: 3F2M2R/LFE
auhal debug: channel reordering needed for 7.1 / 8.0 output
auhal debug: Current AU format: [48000.000000][mcpl][9][32][1][32][8][32]
auhal debug: Current device has a latency of 41 us
auhal debug: analog output successfully opened
main debug: output 'f32l' 48000 Hz 3F2M2R/LFE frame=1 samples/32 bytes
main debug: looking for audio volume module matching "any": 2 candidates
main debug: using audio volume module "float_mixer"
main debug: input 'f32l' 48000 Hz 3F2M/LFE frame=1 samples/24 bytes
main debug: looking for audio filter module matching "scaletempo": 16 candidates
scaletempo debug: format: 48000 rate, 6 nch, 4 bps, fl32
scaletempo debug: params: 30 stride, 0.200 overlap, 14 search
scaletempo debug: 1.000 scale, 1440.000 stride_in, 1440 stride_out, 1152 standing, 288 overlap, 672 search, 2400 queue, fl32 mode
main debug: using audio filter module "scaletempo"
main debug: conversion: 'f32l'->'f32l' 48000 Hz->48000 Hz 3F2M/LFE->3F2M/LFE
main debug: conversion pipeline complete
main debug: conversion: 'f32l'->'f32l' 48000 Hz->48000 Hz 3F2M/LFE->3F2M2R/LFE
main debug: looking for audio converter module matching "any": 8 candidates
main debug: using audio converter module "trivial"
main debug: conversion pipeline complete
main debug: looking for audio resampler module matching "any": 3 candidates
main debug: using audio resampler module "samplerate"
videotoolbox info: vt cvpx chroma: 420v
main debug: trying to reuse free vout
main debug: removing module "freetype"
main debug: looking for text renderer module matching "any": 3 candidates
main debug: using text renderer module "freetype"
main debug: reusing provided vout
main debug: Received first picture
videotoolbox info: Raising max DPB to 3
main debug: Decoder wait done in 14 ms
main debug: playback too late (41538): flushing buffers
auhal warning: underrun of 32768 bytes
macosx debug: Activated assertion NoDisplaySleepAssertion through IOKit (35109)
macosx debug: Starting renderer discovery service Bonjour_renderer
main debug: looking for renderer_discovery module matching "Bonjour_renderer": 1 candidates
bonjour info: starting discovery
bonjour debug: ftp does not match current discovery mode, skipping
bonjour debug: smb does not match current discovery mode, skipping
bonjour debug: nfs does not match current discovery mode, skipping
bonjour debug: sftp does not match current discovery mode, skipping
bonjour debug: starting discovery for type _googlecast._tcp.
main debug: using renderer_discovery module "bonjour"
main debug: restart requested (3)
main debug: picture might be displayed late (missing 13 ms)
main debug: removing module "samplerate"
main debug: removing module "scaletempo"
main debug: removing module "trivial"
main debug: restarting output...
auhal debug: Stopping the auhal module
main debug: VLC is looking for: 'f32l' 48000 Hz 3F2M/LFE frame=1 samples/24 bytes
auhal debug: attempting to use device 163
auhal debug: output layout of AUHAL has 8 channels
auhal debug: selected 8 physical channels for device output
auhal debug: VLC will output: 3F2M2R/LFE
auhal debug: channel reordering needed for 7.1 / 8.0 output
auhal debug: Current AU format: [48000.000000][mcpl][9][32][1][32][8][32]
auhal debug: Current device has a latency of 41 us
auhal debug: analog output successfully opened
main debug: output 'f32l' 48000 Hz 3F2M2R/LFE frame=1 samples/32 bytes
main debug: retaining sample format
main debug: restarting filters...
main debug: input 'f32l' 48000 Hz 3F2M/LFE frame=1 samples/24 bytes
main debug: looking for audio filter module matching "scaletempo": 16 candidates
scaletempo debug: format: 48000 rate, 6 nch, 4 bps, fl32
scaletempo debug: params: 30 stride, 0.200 overlap, 14 search
scaletempo debug: 1.000 scale, 1440.000 stride_in, 1440 stride_out, 1152 standing, 288 overlap, 672 search, 2400 queue, fl32 mode
main debug: using audio filter module "scaletempo"
main debug: conversion: 'f32l'->'f32l' 48000 Hz->48000 Hz 3F2M/LFE->3F2M/LFE
main debug: conversion pipeline complete
main debug: conversion: 'f32l'->'f32l' 48000 Hz->48000 Hz 3F2M/LFE->3F2M2R/LFE
main debug: looking for audio converter module matching "any": 8 candidates
main debug: using audio converter module "trivial"
main debug: conversion pipeline complete
main debug: looking for audio resampler module matching "any": 3 candidates
main debug: using audio resampler module "samplerate"
main warning: playback way too early (-1333421): playing silence
main debug: inserting 64004 zeroes
main warning: Reloading the decoder module
main debug: removing module "avcodec"
main debug: looking for audio decoder module matching "any": 21 candidates
main debug: removing module "samplerate"
main debug: removing module "scaletempo"
main debug: removing module "trivial"
auhal debug: Stopping the auhal module
main debug: removing module "float_mixer"
main debug: keeping audio output
main debug: reusing audio output
main error: module not functional
main debug: keeping audio output
main error: failed to create audio output
avcodec debug: using ffmpeg Lavc58.6.103
avcodec debug: CPU flags: 0x000fd3db
avcodec debug: codec (eac3) started
main debug: using audio decoder module "avcodec"
main debug: reusing audio output
main debug: VLC is looking for: 'f32l' 48000 Hz 3F2M/LFE frame=1 samples/24 bytes
auhal debug: attempting to use device 163
auhal debug: output layout of AUHAL has 8 channels
auhal debug: selected 8 physical channels for device output
auhal debug: VLC will output: 3F2M2R/LFE
auhal debug: channel reordering needed for 7.1 / 8.0 output
auhal debug: Current AU format: [48000.000000][mcpl][9][32][1][32][8][32]
auhal debug: Current device has a latency of 41 us
auhal debug: analog output successfully opened
main debug: output 'f32l' 48000 Hz 3F2M2R/LFE frame=1 samples/32 bytes
main debug: looking for audio volume module matching "any": 2 candidates
main debug: using audio volume module "float_mixer"
main debug: input 'f32l' 48000 Hz 3F2M/LFE frame=1 samples/24 bytes
main debug: looking for audio filter module matching "scaletempo": 16 candidates
scaletempo debug: format: 48000 rate, 6 nch, 4 bps, fl32
scaletempo debug: params: 30 stride, 0.200 overlap, 14 search
scaletempo debug: 1.000 scale, 1440.000 stride_in, 1440 stride_out, 1152 standing, 288 overlap, 672 search, 2400 queue, fl32 mode
main debug: using audio filter module "scaletempo"
main debug: conversion: 'f32l'->'f32l' 48000 Hz->48000 Hz 3F2M/LFE->3F2M/LFE
main debug: conversion pipeline complete
main debug: conversion: 'f32l'->'f32l' 48000 Hz->48000 Hz 3F2M/LFE->3F2M2R/LFE
main debug: looking for audio converter module matching "any": 8 candidates
main debug: using audio converter module "trivial"
main debug: conversion pipeline complete
main debug: looking for audio resampler module matching "any": 3 candidates
main debug: using audio resampler module "samplerate"
main debug: inserting 63908 zeroes
main debug: removing module "bonjour"
bonjour info: stopped discovery

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Re: Problem with E-AC3 audio tracks

Postby Pwubbadubbs » 26 Oct 2018 16:03

I now have 6 shows from just the last 3 months that don't play DTS and all of them are audio codec " A/52 B Audio (aka E-AC3) (eac3)"

What is going on! surely I'm not the only one having this issue. Like someone said this is amazons codec? and I'm assuming VLC is not decoding it properly?

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Re: Problem with E-AC3 audio tracks

Postby Rémi Denis-Courmont » 26 Oct 2018 17:19

Well E-AC3 is obviously not DTS, so...
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Re: Problem with E-AC3 audio tracks

Postby Pwubbadubbs » 03 Nov 2018 03:20

Sorry when I say DTS I should have said in 5.1 or surround sound. My receiver supports dolby digital plus. Is this software related? I will try some other programs. I'm extremely frustrated, I wish someone would help me, I've provided everything that was asked of me.

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Re: Problem with E-AC3 audio tracks

Postby emptygray » 09 Dec 2018 23:52

I started using Dolby Home Theater in all my media PCs, some are Windows 10 others are Windows 7 - all are 64 bit, All are high level Gigabyte GA 990FXA UD7, two are Rev 1.0 ad two are Rev 3.0. All are running FX8350 CPUs with various Radio video cards. All worked prior to Dolby Home Theater 4. Every VLC since 2.2.8 and on has been tested and all have failed mainy on MKV files that worked fine before Dolby was added.

I like the audio control Dolby Home Theater 4 gives me to configure my many different audio systems - one is SONY DA5700ES Receiver, the rest are multi amp variations from simple stereo to five amps running bi-amping 5.1 to 7.2 mainly full sized speakers. I also play SACD music using PS3 to my SONY!

Too fix this problem I am now using the old Windows Media Player and its latest codex which so far have all worked well with no problems. So the old Media player is now working on many files the choke VLC?

The problem is that the audio playback in almost any configuration hiccups and skips through the audio on all the available audio tracks, the condition is too bad to even try to work around.

It does not happen to all MKV media but it seems to happen to about 50% of my MKV files in both movies and TV shows that are HD content.

I have been a proponent of VLC for many years telling all my friends just how wonderful VLC is and how it plays EVERYTHING! Now it is failing so much that I finally removed VLC from most of my systems and am now using Windows Media Player - which is playing everything that I have tested to date.

Seems that a lot of other users are also losing faith in VLC - is this the beginning of the end for my most favorite app of all time! Is this related to E-AC3?

emptygray

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Re: Problem with E-AC3 audio tracks

Postby Pwubbadubbs » 11 Dec 2018 17:12

Well I downloaded 2 other programs, kodi, and mvp or something like that, bu they also don't play in 5.1. So its not just happening on VLC, I just figured the community here is most advanced to help solve the problem, even if it is hardware related, but that seems to not be the case. I can try another hdmi cable, maybe its not a 1.3 cable ? idunno

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Re: Problem with E-AC3 audio tracks

Postby emptygray » 12 Dec 2018 18:51

I started using Dolby Home Theater in all my media PCs, some are Windows 10 others are Windows 7 - all are 64 bit, All are high level Gigabyte GA 990FXA UD7, two are Rev 1.0 and two are Rev 3.0. All are running FX8350 CPUs with various Radeon video cards and audio with Realtek High Definition Audio from my PC audio outputs. All worked prior to Dolby Home Theater 4 installation. Every VLC since 2.2.8 and on has been tested and all have failed mainy on MKV files that worked fine before Dolby was added.

I like the audio control Dolby Home Theater 4 gives me to configure my many different audio systems - one is SONY DA5700ES Receiver, the rest are multi amp variations from simple stereo to five amps running bi-amping 5.1 to 7.2 mainly full sized speakers driven from my PC audio outputs.

Too fix this problem I am now using the Media Player Classic v1.8.3 and its latest codex which so far have all worked well with no problems. So the old Media player is working on many files the choke VLC? While the MPC is working it does not work as well as VLC for normal operations especially when loading files.

The problem is that the audio playback hiccups and skips through the audio on all the available audio tracks. I spent many hours trying variations in VLC Tools but I found nothing to help out the audio issue as well as trying new VLC loads with all selections set to initial defaults.

It does not happen to all MKV my media but it seems to happen to about 50% of my MKV files in both movies and TV shows that are HD content.

I have been a proponent of VLC for many years telling all my friends just how wonderful VLC is and how it plays EVERYTHING! Now it is failing so much that I finally removed VLC from most of my systems.

Seems that a lot of other users are also losing faith in VLC - is this the beginning of the end for my most favorite app of all time! Is this related to the E-AC3?

UPDATE - If I turn Dolby OFF temporarily many of the reported VLC Audio problems go away, still my audio does shut off if the audio track volume drops to near nothing (Low background music or background audio sound) but returns once normal audio resumes but with a very slight delay. Removing Dolby requires a very complex custom reload to put it back on or a complete backup and restore. Tested with latest VLC 3x.

UPDATE - Using VLC with audio outs from PC to audio RCA inputs to my SONY DA5700ES receiver does not seem to have ANY audio problems with Any of my media files even with Dolby Home Theater 4 turned ON! VLC audio problem has been noted on all systems where PC audio outputs to Hi-Fi audio amps are used, I use Crown and AudioSource amps on all my 'Dumb' systems (no receiver to clean things up?). So good news is that users with Receivers (with Dolby support?) may be unaffected by the audio skipping and playback issues.

emptygray

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Re: Problem with E-AC3 audio tracks

Postby Pwubbadubbs » 24 Dec 2018 02:47

Well Im back again, downloading another show from amazon that has the DDP format, I already know that this EAC3 will only play in stereo. My receiver is Onkyo TX SR606 and is capable of decoding DDP. I have had no problems playing all media for 5 years in surround sound. Why is no one helping on this thread, I am providing all information asked of me to further diagnose this issue.

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Re: Problem with E-AC3 audio tracks

Postby Pwubbadubbs » 24 Dec 2018 02:49

Also I did research and the cable can not be the issue. it is V 1.3 as well. I figured maybe an old cable but is is from 2016...

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Re: Problem with E-AC3 audio tracks

Postby bounz » 09 Apr 2019 22:00

Hello,

i'm new, and i registered because i have the same issue.. lot's of movies that are 5.1 play in stereo but i did not know why. others play perfect 5.1 on my Marantz reciever connected with SPIDF ( because my HDMI connector did brake )

Only today i discovered the movies are not in AC3 anymore but E-AC3, grrr why do they change codecs when everything played so well and sounded awesome before ...

so i also would like VLC player to raise the priority on this :) maybe there are much more people like me ( i know 2 already in my friendscircle who have their pc's connected with optics because they don't own the latest and greatest money can buy.

Best regards,

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Re: Problem with E-AC3 audio tracks

Postby bounz » 09 Apr 2019 22:02

PS : if Videolan does not make it any priority, can anybody give me names of players where i can play E-AC3 movies in surround via SPDIF ? i love VLC but if i can't get 5.1, i have no problem to switch to other players for that content.

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Re: Problem with E-AC3 audio tracks

Postby Pwubbadubbs » 14 Jun 2019 20:23

I just spent $800 on a new DENON AVR 3500 Receiver thinking that was the problem, since my last ONKYO 606 was from 2008. Well this problem still exists! Tested a EAC3 mkv yesterday and it did not detect it and played it in stero, just like the last receiver.

I am stumped. If VLC supports DD+, and my hdmi 1.3 Supports it, then where is the problem. I can't believe that not one single person has solved this and reported back. There have been over 10 people posting with this exact issue.

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Re: Problem with E-AC3 audio tracks

Postby InTheWings » 14 Jun 2019 23:48

I just spent $800 on a new DENON AVR 3500 Receiver thinking that was the problem, since my last ONKYO 606 was from 2008. Well this problem still exists! Tested a EAC3 mkv yesterday and it did not detect it and played it in stero, just like the last receiver.

I am stumped. If VLC supports DD+, and my hdmi 1.3 Supports it, then where is the problem. I can't believe that not one single person has solved this and reported back. There have been over 10 people posting with this exact issue.
Windows / wasapi ?

Wondering if that's not that reason

Code: Select all

case VLC_CODEC_EAC3: wf->SubFormat = _KSDATAFORMAT_SUBTYPE_IEC61937_DOLBY_DIGITAL_PLUS; wf->Format.nChannels = 2; wf->dwChannelMask = KSAUDIO_SPEAKER_5POINT1; break;
:!: If you want your problem to be solved :
* First read troubleshooting guide VSG:Main
* Always provide verbose LOGS ! (command line or from gui)
* Always check your issue against a developer build from Nightly Build of VLC
* Tell us when your problem is solved !

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Re: Problem with E-AC3 audio tracks

Postby Pwubbadubbs » 15 Jun 2019 16:41

BOYS WE HAVE MADE A BREAKTHROUGH!!!!!!!

so I got 3 other media players yesterday and all did the same thing playing it in STEREO. But then When I was in KODI, In the audio settings I was able to select passthrough/no passthrough. I could also see that it said this file was a dolby 5.1. So I selected no passthrough (which means KODI does the decoding, and sends it as a PCM stream. Ofcourse my receiver did not detect surround sound and switch to anything, here is the key. I manually changed it to multi channel input. And there we go. I had surround sound! Now Ive never been able to see any options for passthrough audio. Im assuming that is maybe done by selecting under audio mendu the output as HDMI - which would be decoded in vlc and output as pcm, or HDMI(encoded) meaning "passthrough" which sends it to reciver to decode in which case it will detect. Now the question is why when sending this encoded DD+ format, does it not make it to the receiver in this way to be recognized.

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Re: Problem with E-AC3 audio tracks

Postby Pwubbadubbs » 15 Jun 2019 16:43

In the wings, finally a decoder on here! Info on my setup

2014 IMAC 27" Latest OS
Minidisplayport (thunderbolt 2.0) to HDMI adapter
DENON AVR3500(NEW)
ONKYO TXSR606 (OLD)
HDMI 1.3 50F cable to the receiver

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Re: Problem with E-AC3 audio tracks

Postby InTheWings » 17 Jun 2019 10:15

I just spent $800 on a new DENON AVR 3500 Receiver thinking that was the problem, since my last ONKYO 606 was from 2008. Well this problem still exists! Tested a EAC3 mkv yesterday and it did not detect it and played it in stero, just like the last receiver.

I am stumped. If VLC supports DD+, and my hdmi 1.3 Supports it, then where is the problem. I can't believe that not one single person has solved this and reported back. There have been over 10 people posting with this exact issue.
Windows audio settings allowing EAC3 ?
:!: If you want your problem to be solved :
* First read troubleshooting guide VSG:Main
* Always provide verbose LOGS ! (command line or from gui)
* Always check your issue against a developer build from Nightly Build of VLC
* Tell us when your problem is solved !

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Re: Problem with E-AC3 audio tracks

Postby HoTell » 21 Jan 2020 14:27

Hi!

I am also having problems with E-AC3 audio and an Yamaha RX-V673 receiver connected via HDMI to my MacBook Pro. I never had problems with VLC and other audio codes before in this setup. I am on macOS. I tried many versions of VLC and also the nightlies. Not working.

Is there any news on this?

Thanks,
Horst

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Re: Problem with E-AC3 audio tracks

Postby InTheWings » 23 Jan 2020 10:32

Hi!

I am also having problems with E-AC3 audio and an Yamaha RX-V673 receiver connected via HDMI to my MacBook Pro. I never had problems with VLC and other audio codes before in this setup. I am on macOS. I tried many versions of VLC and also the nightlies. Not working.

Is there any news on this?

Thanks,
Horst
Since we don't know the media or logs, there's no way to debug anything from your statement.
:!: If you want your problem to be solved :
* First read troubleshooting guide VSG:Main
* Always provide verbose LOGS ! (command line or from gui)
* Always check your issue against a developer build from Nightly Build of VLC
* Tell us when your problem is solved !

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Re: Problem with E-AC3 audio tracks

Postby InTheWings » 23 Jan 2020 10:37

PS : if Videolan does not make it any priority, can anybody give me names of players where i can play E-AC3 movies in surround via SPDIF ? i love VLC but if i can't get 5.1, i have no problem to switch to other players for that content.
There's is NO EAC3 over SPDIF because the standard does not allow it. Either you receive PCM audio (max 2 channels) OR AC3 (max 5 channels).
If you think that's working elsewhere, that's because they downmix & re-encode into AC3...
:!: If you want your problem to be solved :
* First read troubleshooting guide VSG:Main
* Always provide verbose LOGS ! (command line or from gui)
* Always check your issue against a developer build from Nightly Build of VLC
* Tell us when your problem is solved !

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Re: Problem with E-AC3 audio tracks

Postby HoTell » 24 Jan 2020 15:02

Hi!
Since we don't know the media or logs, there's no way to debug anything from your statement.

Thank you for your reply!

Sorry, I don't know what exactly to log. The media is MKV files. I am trying many different files. Looks like some older ones with E-AC3 are working, but none of the newer ones. What should I log?

Thanks,
Horst

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Re: Problem with E-AC3 audio tracks

Postby HoTell » 25 Jan 2020 19:54

Hi!

This file works:

Code: Select all

Format : Matroska Format version : Version 4 File size : 1.38 GiB Duration : 1h 0mn Overall bit rate : 3 258 Kbps Encoded date : UTC 2019-06-11 02:39:26 Writing application: mkvmerge v29.0.0 ('Like It Or Not') 64-bit Writing library : libebml v1.3.6 + libmatroska v1.4.9 Audio ID : 2 Format : E-AC-3 Format/Info : Enhanced AC-3 Commercial name : Dolby Digital Plus Codec ID : A_EAC3 Duration : 1h 0mn Bit rate mode : Constant Bit rate : 640 Kbps Channel(s) : 6 channels Channel layout : L R C LFE Ls Rs Sampling rate : 48.0 KHz Frame rate : 31.250 fps (1536 SPF) Compression mode : Lossy Delay relative to video: 24ms Stream size : 278 MiB (20%) Language : English Service kind : Complete Main Default : Yes Forced : No

This one doesn't:

Code: Select all

Format : Matroska Format version : Version 4 File size : 5.34 GiB Duration : 1h 39mn Overall bit rate : 7 653 Kbps Encoded date : UTC 2019-10-29 07:32:04 Writing application: mkvmerge v21.0.0 ('Tardigrades Will Inherit The Earth') 64-bit Writing library : libebml v1.3.5 + libmatroska v1.4.8 Audio ID : 2 Format : E-AC-3 Format/Info : Enhanced AC-3 Commercial name : Dolby Digital Plus Codec ID : A_EAC3 Duration : 1h 39mn Bit rate mode : Constant Bit rate : 640 Kbps Channel(s) : 6 channels Channel layout : L R C LFE Ls Rs Sampling rate : 48.0 KHz Frame rate : 31.250 fps (1536 SPF) Compression mode: Lossy Stream size : 457 MiB (8%) Language : English Service kind : Complete Main Default : Yes Forced : No

I can't see any pattern in the files that work or don't work. But they consistently work or don't.

Thanks,
Horst

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Re: Problem with E-AC3 audio tracks

Postby madmox » 13 Sep 2020 18:29

I'm experiencing a similar issue with an E-AC3 audio source. The file is always played with stereo sound, even though I am connected to the AV receiver through HDMI. Surround sound works just fine with AC3 or DTS audio sources using VLC or WIndows Media Player, or E-AC3 audio sources using WIndows Media Player (but not VLC).

Here are some details:

Environment infos

Code: Select all

OS: Windows 10 VLC version: 3.0.11 Sound system: Onkyo AV Receiver HT-R380 Connection setup: HDMI cable between PC and AV receiver (audio + image), HDMI cable between AV receiver and TV (image only).
VLC audio settings:
Image
(note: I tried both with and without the "Use S/PDIF when available" checkbox with the same audio)

Input file audio codec infos:

Code: Select all

Codec: A/52 B Audio (aka E-AC3) (eac3) Channels: 3F2M/LFE Sample rate: 48000 Hz Bits per sample: 32
VLC Logs: https://pastebin.com/raw/rkRhjNaG

Any idea why the stream is played in stereo, and how to fix that on my side if possible?
Thank you.

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Re: Problem with E-AC3 audio tracks

Postby napouser » 13 Sep 2020 18:40

I'm experiencing a similar issue with an E-AC3 audio source. The file is always played with stereo sound, even though I am connected to the AV receiver through HDMI. Surround sound works just fine with AC3 or DTS audio sources using VLC or WIndows Media Player, or E-AC3 audio sources using WIndows Media Player (but not VLC).

Here are some details:

Environment infos

Code: Select all

OS: Windows 10 VLC version: 3.0.11 Sound system: Onkyo AV Receiver HT-R380 Connection setup: HDMI cable between PC and AV receiver (audio + image), HDMI cable between AV receiver and TV (image only).
VLC audio settings:
Image
(note: I tried both with and without the "Use S/PDIF when available" checkbox with the same audio)

Input file audio codec infos:

Code: Select all

Codec: A/52 B Audio (aka E-AC3) (eac3) Channels: 3F2M/LFE Sample rate: 48000 Hz Bits per sample: 32
VLC Logs: https://pastebin.com/raw/rkRhjNaG

Any idea why the stream is played in stereo, and how to fix that on my side if possible?
Thank you.


U can try vlc version 2 that doesnt have that issue


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