vlc 3.0.x crashes after 4-5 minutes

[snix]

after about 4 minutes of HEVC playback or 5 minutes of H.264 playback, vlc crashes (graphics kernel error).

https://pastebin.com/D005EKs0

[dfuhrmann]

Maybe it is related to your specific graphics card or driver. What is your Mac Model you are working on?

Can you reliably reproduce that with any video, or does it only crash with a certain video?

[snix]

2011 mac mini with intel hd graphics 3000 (2 GHz Intel Core i7).

the playback time until crashing may vary, but every video i tried crashes sooner or later.

[snix]

HEVC playback with latest 3.0.3 nightly crashes after a few minutes:
https://pastebin.com/v3aEfN29

[RobFog]

Same with the final release of 3.0.3?

[snix]

yes final 3.0.3 still crashes. but it doesn't generate a crash log. i only see this in the console:

5/30/18 5:55:50.000 PM kernel[0]: The graphics driver has detected a corruption in its command stream.
5/30/18 5:55:51.880 PM com.apple.xpc.launchd[1]: (org.videolan.vlc.1624352[1575]) Service exited with abnormal code: 5

[tom5379]

I have the same issue since upgrading to 3.0.3, and also on vlc-4.0.0-20180427-0405.

Hardware details:

Code: Select all

Hardware Overview: Model Name: Mac mini Model Identifier: Macmini5,3 Processor Name: Intel Core i7 Processor Speed: 2 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 16 GB Boot ROM Version: MM51.007F.B00 SMC Version (system): 1.77f0

Crash logs from vlc-4.0.0-20180427-0405: https://pastebin.com/YLV6E6U0 and https://pastebin.com/LU9CspWy

VLC 3.0.3 also crashes but it doesn't seem possible to get the crash logs, when I click on "Report" in the "Application quit unexpectedly" window, the window just closes. I get the same message in system.log as the post above but I do not get the preceding message (graphics driver issue):

Code: Select all

Jun 7 19:57:09 MM04s-Mac-mini com.apple.xpc.launchd[1] (org.videolan.vlc.39200[33653]): Service exited with abnormal code: 5

I've downgraded to 2.2.8 and that seems stable.

[InTheWings]

com.apple.driver.AppleIntelHD3000GraphicsGLDriver

[snix]

VLC 2.2.8 has no issue with the intel hd3000. and the hd3000 can't hardware decode HEVC. so shouldn't VLC 3.0 and 2.2.8 work essentially the same for software decoding? i don't understand why 3.0 has issues with the graphics driver now.

[tom5379]

VLC 2.2.8 has no issue with the intel hd3000. and the hd3000 can't hardware decode HEVC. so shouldn't VLC 3.0 and 2.2.8 work essentially the same for software decoding? i don't understand why 3.0 has issues with the graphics driver now.

Downgrading to 2.2.8 seems to work.

I just tried to play the same video again in the latest nightly build with hardware acceleration switched off, and I get the same error: https://pastebin.com/vnSx4uWp

[InTheWings]

VLC 2.2.8 has no issue with the intel hd3000. and the hd3000 can't hardware decode HEVC. so shouldn't VLC 3.0 and 2.2.8 work essentially the same for software decoding? i don't understand why 3.0 has issues with the graphics driver now.

of course, 2.2.8 does not use hw decoding

[tom5379]

VLC 2.2.8 has no issue with the intel hd3000. and the hd3000 can't hardware decode HEVC. so shouldn't VLC 3.0 and 2.2.8 work essentially the same for software decoding? i don't understand why 3.0 has issues with the graphics driver now.

of course, 2.2.8 does not use hw decoding

What's the menu option in the 2.2.8 preferences below for then?



And how come 3.0.3 still crashes with the option below switched off?



Is there another menu option to switch hardware decoding off in 3.0.3 that I should use instead/as well?

[InTheWings]

Opengl is activated by default is 3.0

AFAIU, that crash happens in the private commands queuing of the driver, and a google search shows it in multiple products.

[tom5379]

Opengl is activated by default is 3.0

AFAIU, that crash happens in the private commands queuing of the driver, and a google search shows it in multiple products.

I'm still experiencing the same crashing even with it switched off, unless the options I posted screenshots of above are not the correct options to switch it off. I've also tried disabling "OpenGL/GLES Hardware Converter" under Video/Output Modules/Mac OSX.

[PrideOfElites]

Facing the exact same issue on MacBook Air (Early 2015) running Mac OS High Sierra 10.13.5

[dfuhrmann]

We have quite a bit of those crashes, but I do not know why.

[Jean-Baptiste Kempf]

Do the crash happen if hardware decoding is disabled?

[snix]

hardware decoding is disabled, it still crashes. but intel hd3000 can't decode HEVC, so even if it was enabled, it should just fallback to software decode. v2.2.8 does software decode for HEVC and doesn't crash.

[Jean-Baptiste Kempf]

hardware decoding is disabled, it still crashes. but intel hd3000 can't decode HEVC, so even if it was enabled, it should just fallback to software decode. v2.2.8 does software decode for HEVC and doesn't crash.

OK, please provide a stacktrace of the crash.

[snix]

i'm not a developer. how do i do stacktrace?

[Jean-Baptiste Kempf]

The crashing dialog should give it to you.

[palec]

The crashing dialog should give it to you.

I have the same issue after upgrading to macOS 10.13.5 on MacBook Pro with Intel HD 3000 (which is known to have buggy OpenGL drivers).
VLC just suddently quits without showing crashing dialog, the only trace I can find is in the system.log:

Code: Select all

com.apple.xpc.launchd[1] (org.videolan.vlc.81620[58496]): Service exited with abnormal code: 5

This happens even if the playback is paused and application runs in the background.

[Jean-Baptiste Kempf]

The crashing dialog should give it to you.

I have the same issue after upgrading to macOS 10.13.5 on MacBook Pro with Intel HD 3000 (which is known to have buggy OpenGL drivers).
VLC just suddently quits without showing crashing dialog, the only trace I can find is in the system.log:

Code: Select all

com.apple.xpc.launchd[1] (org.videolan.vlc.81620[58496]): Service exited with abnormal code: 5

This happens even if the playback is paused and application runs in the background.

And if you disable hardware decoding?

[snix]

The crashing dialog should give it to you.

3.0.3 doesn't show any crash dialog for me. but earlier in this thread i posted some links to crash logs from previous nightly build. don't know if that's the same thing as stacktrace.

[babganoushr]

Same here VLC crash after a few minuts reading any kind of video (dvd, mkv, mp4...) i tried to downgrade from VLC 3.0.3 to 3.0.2, same issue, I'm on mac os under Sierra, i never had in my life trouble with vlc, what is going on ? I tried to delete preferences, same..

Downgrading to 2.2.8 works.

Any idea ?