Most DVD's don't play now....

[Stoogelady]

I have an Acer Aspire One Netbook. It is a 32-bit. I have Windows 7. I use an external dvd drive. Until the last update, I never had any problems at all with the VLC Media Player. It was perfect. After the last update, nothing seems to be working right. Well over half of the dvds I try to play that once worked, now do not. I keep getting error messages about 'cannot open/check log for details'. I check...no messages are there. I've uninstalled and reinstalled once. I've reset the prefrences and tried to empty the cache...the cache won't empty. There're items listed there that are no where to be found within my computer. Alot of the settings weren't working, either. That was before I attempted a reset. I'm getting desperate. I'm borderline computer illiterate, tbh. So I certainly need the help. What can I do to get things running/working smoothly again?

[chubinou]

Hello,

thanks for reporting this issue.

* Could you send us the logs (open the message window, ensure verbosity is 2-debug ), then starts playing the DVD.

* Could you give us reference of the DVD

* Does vlc crashes when you're opening some DVD?

[Stoogelady]

When I open the message window, regardless of whether I have it on 0 or 1 or 2 verbosity...nothing is there. Nothing shows up. No messages of any kind....no matter how many tries/resets. Even though I get the initial error message 'Check log for details'..upon checking...still nothing. The VLC doesn't crash when trying to open any dvds. And I'm not exactly sure what you mean by a reference of the dvd?

[atexit8]

No need to troubleshoot.
Go back to 2.x version.
That worked.

[Stoogelady]

Bit of a computer illiterate person....don't really know how to do that.

[chubinou]

Hello, you need to set the verbosity to 2 *then* play your dvd.

the reference of the DVD is just the name of the movie, ideally the languare and serial of the dvd (bar code or other number lying around)

[mederi]

Tools > Messages Ctrl+M > Verbosity: [2 (debug)]

[chubinou]

Stoogelady,

could you try this build of VLC and report if you're still encountering issues with DVDs

https://framadrop.org/r/_vXtxB2ARv#dy/4 ... e3CypVwx8=