VLC crashes playing wav file from Outlook

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Coldfirex
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VLC crashes playing wav file from Outlook

Postby Coldfirex » 04 May 2016 21:52

Howdy,
Since updating to VLC 2.2.3 we have been having the issue of VLC crashing when people (5+ PCs confirmed so far) try to listen to their voicemails (wav format) by double clicking the attachment within Outlook. If the user saves it to their hard drive it will play fine. Is this a known issue?
Thanks

Lotesdelere
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Re: VLC crashes playing wav file from Outlook

Postby Lotesdelere » 05 May 2016 13:06

Please open Tools -> Messages (set Verbosity to 2) before you start the playback, and then paste the full resulting log here or on Pastebin.com if it's too long.

Also upload a short sample of a problematic file to either http://streams.videolan.org/upload/ or to Zippyshare.com (200 MB max) or to EmbedUpload.com, the latter will upload the file for you to several other hosts (use the default ones) and then post the link to the file here.

If needed cut it with DGsplit and read here about how to do it:
viewtopic.php?f=14&t=57724&p=193335#p193335
50 MB max should be enough.

Coldfirex
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Re: VLC crashes playing wav file from Outlook

Postby Coldfirex » 05 May 2016 16:19

I was incorrect in that the file works when saved from the desktop. No debug logging is captured for some reason. When the saved file is selected VLC just closes completely with nothing in the log. I uploaded a test voicemail.wav to http://streams.videolan.org/upload but was not given a link to it.

steviecoaster
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Re: VLC crashes playing wav file from Outlook

Postby steviecoaster » 05 May 2016 22:35

I'm also seeing similar behavior. VLC 2.2.3 and Outlook wav attachments are cashing VLC to crash.

lobster
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Re: VLC crashes playing wav file from Outlook

Postby lobster » 06 May 2016 11:56

I'm also seeing weird behavior in 2.2.3. VLC is crashing everytime I try to watch a live stream from my network camera.

Coldfirex
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Re: VLC crashes playing wav file from Outlook

Postby Coldfirex » 07 May 2016 14:03

Found this in the tracker: https://trac.videolan.org/vlc/ticket/16909#comment:1

Looks to be similar enough. Would there be a nightly 2.2.x build to test? I only see 3.0 nightly builds.

Totallynotauser
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Re: VLC crashes playing wav file from Outlook

Postby Totallynotauser » 11 May 2016 15:42

My users are seeing the same issue with .wav files generated by our NEC phone system. Based on that bug tracker report it appears the issue will be resolved in the next patch. So probably a dumb question but when would be expect to see that next patch? I am not familiar with the patch frequency of VLC.

If soon then I can have everyone work around but if it is going to be a few weeks then I need to get everyone defaulted back to windows media player :(

Jean-Baptiste Kempf
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Re: VLC crashes playing wav file from Outlook

Postby Jean-Baptiste Kempf » 11 May 2016 18:04

Fixed for 2.2.4
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Totallynotauser
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Re: VLC crashes playing wav file from Outlook

Postby Totallynotauser » 11 May 2016 18:27

Fixed for 2.2.4
Great, any kind of tentative release date on that? I had a look back at previous releases and it looks like they are a few months apart at a minimum.

Buzzfly
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Re: VLC crashes playing wav file from Outlook

Postby Buzzfly » 13 May 2016 02:06

Hi All!

Just thought I would mention, this is happening in our organization as well, with .wav files generated by our Cisco phone system.

Many people are effected, a quick release for the update would be much appreciated!

Holyloktar
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Re: VLC crashes playing wav file from Outlook

Postby Holyloktar » 18 May 2016 19:05

This is happening to any .wav file, not specific to any phone system. Other file types work: .wma, .mp3, .mp4, etc.

computerguynortheast
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Re: VLC crashes playing wav file from Outlook

Postby computerguynortheast » 24 May 2016 20:10

so it looks like when you run 2.2.3 wav files do not work. I just downgraded to 2.2.1 as one computer worked fine with wavs and it was on 2.2.1. When I downgraded the pc that was having problems after the downgrade the wavs files started working and wasn't crashing either through outlook or on the pc. It looks like a bug in whatever updates was done between 2.2.1 and 2.2.3

kmf31
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Re: VLC crashes playing wav file from Outlook

Postby kmf31 » 24 May 2016 20:24

I just tested in linux with vlc compiled myself:

test-file from bug-tracker: vlc-2.0.9 and vlc-2.2.2 => okay but vlc-2.2.3 => crash with "Segmentation fault"

own wav file (obtained from a simple CD rip) => okay also with vlc-2.2.3

So this is a clear well-defined particular bug independant of the system but for certain types of wav files.


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