VLC does not support the audio or video format "hev1"

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
Machara
New Cone
New Cone
Posts: 4
Joined: 27 Mar 2014 18:07

VLC does not support the audio or video format "hev1"

Postby Machara » 27 Mar 2014 18:22

Hi

I fail to play a .mp4 video with h.265 codec contained in it.

This is the error I get for vlc 2.1.3:

No suitable decoder module:
VLC does not support the audio or video format "hev1". Unfortunately there is no way for you to fix this.

The audio then plays, but no video.

The video was created with the current build of ffmpeg (windows version) using such a command:
ffmpeg -i "input_video.mkv" -c:v libx265 -x265-params crf=25 -preset slower "output_video.mp4"

As far as I understand the codec name is correct based on
http://dashif.org/w/2013/12/DASH-HEVC-2 ... 0.92-1.pdf section 2.3 where it states:

The encapsulation of HEVC video data in ISO BMFF is defined in ISO/IEC 14496-
15 [3]. Clients are expected to support both sample entries ' using 'hvc1' and 'hev1', ie. in-
band Storage for VPS/SPS/PPS.

What does vlc expect?
Can I somehow change the codec name for it to work?
I providing the parameter "-vtag ffmpeg" or similar options, but ffmpeg would not allow it.

Thanx!

Machara
New Cone
New Cone
Posts: 4
Joined: 27 Mar 2014 18:07

Re: VLC does not support the audio or video format "hev1"

Postby Machara » 09 Apr 2014 11:14

So, no help on this?
Where else can I ask about this issue?

How can I produce proper hevc/h.265 content that vlc will play?

Jean-Baptiste Kempf
Site Administrator
Site Administrator
Posts: 37523
Joined: 22 Jul 2005 15:29
VLC version: 4.0.0-git
Operating System: Linux, Windows, Mac
Location: Cone, France
Contact:

Re: VLC does not support the audio or video format "hev1"

Postby Jean-Baptiste Kempf » 09 Apr 2014 16:08

Use 2.2.0 where this is fixed.
Jean-Baptiste Kempf
http://www.jbkempf.com/ - http://www.jbkempf.com/blog/category/Videolan
VLC media player developer, VideoLAN President and Sites administrator
If you want an answer to your question, just be specific and precise. Don't use Private Messages.

Machara
New Cone
New Cone
Posts: 4
Joined: 27 Mar 2014 18:07

Re: VLC does not support the audio or video format "hev1"

Postby Machara » 13 Apr 2014 14:18

Thanx!
Recent nightlies play the h265 files with hev1, but there is a lot of stuttering.
This appears to be vlc however since playback with ffplay is perfectly smooth.
Is this a known issue? Is there a fix or workaround?

Machara
New Cone
New Cone
Posts: 4
Joined: 27 Mar 2014 18:07

Re: VLC does not support the audio or video format "hev1"

Postby Machara » 14 Apr 2014 21:41

Apparently the latest nightlies work fine again and play back h.265 without stuttering, so I don't have any issues currently!

VarunM
New Cone
New Cone
Posts: 1
Joined: 21 Apr 2014 14:04

Re: VLC does not support the audio or video format "hev1"

Postby VarunM » 21 Apr 2014 14:19

Even I am facing the same issue. But installing VLC 2.2.0 dint play. About VLC is showing 2.2.0-git-20130801-0003 Weatherwax. Could you please tell if the fix is present in this version? If not, please post a link, from where i can install the VLC.

giaur
Blank Cone
Blank Cone
Posts: 42
Joined: 10 Jun 2008 19:29

Re: VLC does not support the audio or video format "hev1"

Postby giaur » 03 Aug 2014 00:36

Doesn't work:
Codec not supported:
VLC could not decode the format "hevc" (MPEG-H Part2/HEVC (H.265))
VLC media player 3.0.0-git Vetinari (revision 2.2.0~~git20140802+r57494+123~ubuntu14.04.1)


Still nothing works, sorry. XBMC or mplayer plays the same file without any problems.

giaur
Blank Cone
Blank Cone
Posts: 42
Joined: 10 Jun 2008 19:29

Re: VLC does not support the audio or video format "hev1"

Postby giaur » 08 Aug 2014 18:16

I'm happy to report, that 4k dci h264 doesn't work too. My test file, 4k DCI, 60 Mbps, H264, mp4. VLC freezes after a few seconds, the only thing I can do is to kill vlc process. Error message:

Code: Select all

[00007f0120e7c8c8] core decoder error: corrupt module: /usr/lib/vlc/plugins/codec/libsvgdec_plugin.so
The same file of course plays without any problems with mplayer2 and xbmc. Shame, vlc. It's time to change my default video player, since vlc support seems to be poor.

saijayram
New Cone
New Cone
Posts: 1
Joined: 11 Oct 2014 05:56

Re: VLC does not support the audio or video format "hev1"

Postby saijayram » 11 Oct 2014 06:00

The error message above is not really correct. There is a way to fix it! All you need is libde265 – an open source implementation of the h.265 video codec. The easiest way to install it on your computer is to add the corresponding PPA that contains Ubuntu packages of the libde265 library, plugins for the GStreamer framework, VLC and required dependencies. Just open the terminal (Ctrl + Alt + T) and type the following commands:

This will add the PPA repository:
sudo apt-add-repository ppa:strukturag/libde265
sudo apt-get update
sudo apt-get install vlc-plugin-libde265

Restart your player and enjoy the movie!

Rémi Denis-Courmont
Developer
Developer
Posts: 15267
Joined: 07 Jun 2004 16:01
VLC version: master
Operating System: Linux
Contact:

Re: VLC does not support the audio or video format "hev1"

Postby Rémi Denis-Courmont » 11 Oct 2014 11:43

I do not see that error message while playing HEVC on VLC 2.2 and 3.0. That said decoding is to slow for UHD content in software. It might be a problem with the input file though.

Somehow, I don´t think sudo and apt-get will work on Windows. So the error message is not that far off.
Rémi Denis-Courmont
https://www.remlab.net/
Private messages soliciting support will be systematically discarded

giaur
Blank Cone
Blank Cone
Posts: 42
Joined: 10 Jun 2008 19:29

Re: VLC does not support the audio or video format "hev1"

Postby giaur » 05 Nov 2014 14:25

There is strange problem with any 4k content (uhd, dci) with vlc. Does not matter if it's h264 or h265, I alwayas have playback stop and message as posted above. But I just noticed, that problem does not exist on Windows, so I'm going to start new thread on Linux section.

NuttinMuch
New Cone
New Cone
Posts: 1
Joined: 10 Feb 2015 14:48

Re: VLC does not support the audio or video format "hev1"

Postby NuttinMuch » 10 Feb 2015 15:00

I had the same issue, then tried a different container (.mkv) and it played flawlessly in VLC. Go figure.

purpleparrot
New Cone
New Cone
Posts: 4
Joined: 15 Mar 2015 01:57

Re: VLC does not support the audio or video format "hev1"

Postby purpleparrot » 15 Mar 2015 02:13

I ran into this issue. I used Handbrake and re-encoded

It worked just fine after Handbrake


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: Google [Bot] and 60 guests