Adeyemi Fawole needs support for Volume problem

[adeyemifawoleNZ]

Hi everyone, my name is Adeyemi Fawole. I have a Dell Laptop and I use VLC Media Player for listening to music and watching videos. I am facing volume problem with VLC these days. When I play any video or audio songs, i can see only video but unable to hear any sounds. I have used many versions like 1,2,3...8 but sound always disappears. I am unable to find out whether the problem is with VLC or my laptop....Please suggest me tips to get rid of this problem and if it is the problem of VLC, how I can remove this problem..Waiting for your suggestions

Thanks
Adeyemi Fawole

[kodela]

Do you have the "Enable audio" option selected in the preferences for audio?

[adeyemifawoleNZ]

Hello Kodela, I have done that what you have told me but not getting solution and the biggest problem is all versions are not working with audio which I have installed. So looking forward for help..

Thanks
Adeyemi Fawole

[kodela]

What operating system are you using and which version of VLC?

Your statement "I have used many versions like 1,2,3 ... 8" can I not understand.

[adeyemifawoleNZ]

Hi, I am using Dell Laptop, and Windows XP operating system. The versions that I have mentioned are the versions of VLC Media player. I have used VLC 2.1.2, VLC 6.0, VLC 7.0, and VLC 8.0 but volume always disappears.......

Thanks
Adeyemi Fawole

[kodela]

Hi,

1. Uninstall your current version of VLC.
2. Let thereby delete the preferences and the cache.
3. Install the version vlc-2.0.8-win32.exe

VLC versions 6.0, 7.0 and 8.0 are not known to me.

kodela

[adeyemifawoleNZ]

Hello Kodela, I want to correct the information that I have given here,,,I have mentioned versions 6.0, 7.0 actually I have seen those were 2.0.1, 2.0.2,,,,2.0.8.....sorry for misunderstanding.....and the version 2.0.8 I have already installed but not working properly.........

Thanks
Adeyemi Fawole

[kodela]

Hi Adeyemi Fawole,

if you have the version 2.0.8 and on your laptop no sound reproduced, then this is certainly a problem with your laptop.

with kind regards,
kodela

[adeyemifawoleNZ]

Hello Kodela, I will install again this version and then tell you result.

Thanks
Adeyemi Fawole