VLC Crashing instantly

[frankieglam]

Hello,

ive had VLC for AGES (im on windows 7) but about twenty minutes ago it crashed and now wont even open up. i only get a dialog box telling me VLC has crashed do i want to send an error report and then it doesnt send.

i uninstalled, rebooted and reinstalled but the same thing happens. i wouldnt mind but i have MKV files that nothing else will play.

i hope you can help!

[Lotesdelere]

Reset VLC preferences:
http://wiki.videolan.org/Reset_prefs

If it doesn't help then delete the whole %appdata%\vlc folder.

[frankieglam]

THANK YOU!!!!

had to delete it all manually but its worked. thanks so much!

[tommynew]

Hello, same as frankieglam, message vlc has crashed, then "do you want to send an error message" no facility for sending message. I had deleted VLC and downloaded from home site and softonic, 3 times, each time I try to open the new download I get the same message. Any help appreciated as I now don't have VLC on my computer

[Lotesdelere]

Hello, same as frankieglam, message vlc has crashed, then "do you want to send an error message" no facility for sending message. I had deleted VLC and downloaded from home site and softonic, 3 times, each time I try to open the new download I get the same message. Any help appreciated as I now don't have VLC on my computer

Did you apply what I said in my post ?

[ronraine]

I am getting the same message when I click on a file to use VLC i.e. Message vlc has crashed, then "do you want to send an error message" no facility for sending message.