Snap Shots

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
cmosser
New Cone
New Cone
Posts: 1
Joined: 21 Mar 2012 17:33

Snap Shots

Postby cmosser » 21 Mar 2012 17:46

I have a Windows Vista version and I was using the 1.1.10 version is it worked perfectly including the snap shots or screen shots or still frames. Yesterday I uploaded the 2.01 version and I removed the 1.1.10 before installing the 2.01. And then I installed the 2.01 but when I tried the snap shot it doesn't work. I use the snap shot all the time and I'm really lost with this option. Do anyone know how to restore this option. This is the message I get:

Streaming / Transcoding failed:
VLC could not open the encoder.

I'm not computer smart so I would like this to be in an answer I can understand.

Arite
Big Cone-huna
Big Cone-huna
Posts: 2478
Joined: 26 Jun 2007 20:40
VLC version: 3.0.20
Operating System: Debian Testing|Win10

Re: Snap Shots

Postby Arite » 21 Mar 2012 17:59

Try deleting VLC's preferences and cache files. To do this go to (enter into the Windows Explorer address bar and press Enter):
%appdata%

And delete the "vlc" folder. Then open VLC and try out snapshots etc.

By default snapshots should still be stored in you Pictures/My Pictures folder.

Arite.
Don't use PMs for support questions.

Lotesdelere
Cone Master
Cone Master
Posts: 9874
Joined: 08 Sep 2006 04:39
Location: Europe

Re: Snap Shots

Postby Lotesdelere » 21 Mar 2012 18:12

JPEG screenshot feature seems to be broken for now, use PNG untill it's fixed.

viewtopic.php?f=14&t=99385

ticket 6415

Kurosaki
New Cone
New Cone
Posts: 4
Joined: 22 Mar 2012 06:04

Re: Snap Shots

Postby Kurosaki » 22 Mar 2012 20:55

JPEG screenshot feature seems to be broken for now, use PNG untill it's fixed.

viewtopic.php?f=14&t=99385

ticket 6415
thanks this was helpful. I will wait until JPEG is fixed. Thanks again.


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: Google [Bot] and 37 guests