dvd play back is pixelated and choppy

[clg86]

Hi i dont know all of the techno jargon so please respoond in simple terms. i have downloaded vlc, it played something i had downloaded but it wont play dvd's. the playback is pixelated and broken, both audio and visual. you can just about make out what is being said but cannot see anything but pixelation. the dvd is region 4, when i tried to play it via windows media player it said the player was region 1 and cannot be changed. I am usng a dell laptop which uses windows xp. it is refurbished.

thanks

[jahwoto]

What movie is it?

[clg86]

ive tried 2 v for vendetta and moulin rouge though i cant see that making a difference.

[clg86]

Is this forum used for getting expert help from the people at video lan or is there another link for that as i have been waiting almost a week for a response and have been unable to watch dvd's. can somebody please tell me how to fix the problem. thanks

[xiaoli]

Hi,
Do you have Windows Media Player 11 installed? If not, please get it from Microsoft.com and install it. Should work afterwards.