Marking posts as resolved?
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Please read the forum's rules carefully before posting. This forum should not be used to post VLC usage related questions.
Please read the forum's rules carefully before posting. This forum should not be used to post VLC usage related questions.
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ajmas
- Big Cone-huna
- Posts: 935
- Joined: 04 Feb 2006 07:33
- VLC version: 3.0.x
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- Location: Montreal, Canada
Marking posts as resolved?
Is there any way, using the phpBB software, that you could add an option for users to indicate when they feel a post has been resolved to their satisfaction?
Providing logs, messages, configuration info (VLC, OS, Hardware) and a clear explanation of the issue always helps the problem solvers help you, even if they don't end up solving the issue. Just think what you would need if you were solving someone else's problem. Additional: Always looking for eager and capable MacOS X developers to join the VLC team - for more information see here.
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Jean-Baptiste Kempf
- Site Administrator
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Re: Marking posts as resolved?
I am interested in the answer.
Jean-Baptiste Kempf
http://www.jbkempf.com/ - http://www.jbkempf.com/blog/category/Videolan
VLC media player developer, VideoLAN President and Sites administrator
If you want an answer to your question, just be specific and precise. Don't use Private Messages.
http://www.jbkempf.com/ - http://www.jbkempf.com/blog/category/Videolan
VLC media player developer, VideoLAN President and Sites administrator
If you want an answer to your question, just be specific and precise. Don't use Private Messages.
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Arite
- Big Cone-huna
- Posts: 2478
- Joined: 26 Jun 2007 20:40
- VLC version: 3.0.20
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Re: Marking posts as resolved?
There appear to be two beta mods available:
http://www.phpbb.com/community/viewtopi ... 0&t=559217
http://www.phpbb.com/community/viewtopi ... 0&t=887815
^ The first appears more advanced, the latter just being a "Solve topic" quick-mod tool for Mods. Not sure if either appeal
.
Cheer, Arite.
http://www.phpbb.com/community/viewtopi ... 0&t=559217
http://www.phpbb.com/community/viewtopi ... 0&t=887815
^ The first appears more advanced, the latter just being a "Solve topic" quick-mod tool for Mods. Not sure if either appeal
.Cheer, Arite.
Don't use PMs for support questions.
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ajmas
- Big Cone-huna
- Posts: 935
- Joined: 04 Feb 2006 07:33
- VLC version: 3.0.x
- Operating System: MacOS X
- Location: Montreal, Canada
Re: Marking posts as resolved?
Without trying them out, I would simply answer 'which ever is simplest to use'.
For me the idea is to help problem solvers decide which posts are still need their attention. The no-brainer approach is usually to look if there are zero responses, but this does not always work since sometimes there are other people in the forum who politely ask for more information to help the people who may know more.
I like the approach I see on the Apple discussion forums where the poster simply sees a box at the top of the thread, with the link "Mark as answered". Clicking that link changes the associated thread icon form a question mark to a star.
To see an example of what I mean: http://discussions.apple.com/forum.jspa?forumID=1221
For me the idea is to help problem solvers decide which posts are still need their attention. The no-brainer approach is usually to look if there are zero responses, but this does not always work since sometimes there are other people in the forum who politely ask for more information to help the people who may know more.
I like the approach I see on the Apple discussion forums where the poster simply sees a box at the top of the thread, with the link "Mark as answered". Clicking that link changes the associated thread icon form a question mark to a star.
To see an example of what I mean: http://discussions.apple.com/forum.jspa?forumID=1221
Providing logs, messages, configuration info (VLC, OS, Hardware) and a clear explanation of the issue always helps the problem solvers help you, even if they don't end up solving the issue. Just think what you would need if you were solving someone else's problem. Additional: Always looking for eager and capable MacOS X developers to join the VLC team - for more information see here.
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