Audio/Video Problems, Help Please!!!!

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
paz
New Cone
New Cone
Posts: 6
Joined: 10 Apr 2007 18:10

Audio/Video Problems, Help Please!!!!

Postby paz » 10 Apr 2007 23:23

Let me start by stating that I am somewhat computer illiterate. By this I mean that while I am competent in the basics, but when it comes to issues of configuring, programming, and a lot of the terminology I’ve been reading on the forums in searching for a solution to my problem, I am a bit behind the times. I have very little to no experience in dealing with the different types of media that are being discussed; I pretty much only use my computer for e-mail, creating word documents, internet research, and attending online classes in pursuit of a degree through distance education which is where my problem arises, and is how I came into contact with VideoLan. With that being said I present my problem: This quarter I am taking a class that uses a set of 33 DVD lectures that came with instructions to download VLC 0.8.6a because for whatever reason not all of them work on Windows Media or other players, but do on VLC. I have downloaded VLC but still have some problems. When I view the lectures that work for WMP on WMP they seem to work fine; the sound is a bit strange. It’s as if one were to move their finger up and down on their Adams apple when they were talking. It’s not terrible, a little annoying, but I can deal with it. Likewise, when I play a rented DVD on the Windows Media Player it plays perfectly. However, when I try to view a lecture on VLC, whether it is one that is VLC or WMP compatible, I run into issues. The lecture shows up, starts to play then stops. The video freezes (as if it were paused); the sound stops, but the slider bar and the counter/timer on the bottom keep moving. Eventually the video and sound skips ahead only to stop and repeat this process of stop, skip, play, stop, and so on. When I play the rented DVD on VLC it also has problems. It plays continuously but seems to be very skippy; as if I were quickly switching from play to pause to play to pause and on and on. I’m at my wits end as every day this problem persists I fall further behind in this class. Any help or ideas would be greatly appreciated.

Here is some information on my set-up that may be of help:
-Windows XP Home Edition, Service Pack2
-Pentium 4, 1.6 GHz
-256 MB of RAM
I’m sure that my computer is a little under powered compared to today’s standards, but up until this point I have never had a problem running anything I’ve needed to. With that being said, is my computer to weak to run this type of function? At any rate please remember that I am not very knowledgeable when it comes to computer terminology but can follow instructions if provided in layman’s terms. lol.

Thanks for your time.

marcuschan
Blank Cone
Blank Cone
Posts: 54
Joined: 08 Jul 2006 16:31

Postby marcuschan » 11 Apr 2007 05:01

difficult to tell what is wrong in your case ..but, u may try the followings..

1. clean your DVD, may be the DVD is dirty
2. for 256M RAM, ...stop all other applications,
3. check with your classmates..may be ..it is not your problem,
4. in vlc, open the message windows..u may find out why vlc can't play well with your DVD ..re-cap and post the message here if u don't understand the message

good day ...

paz
New Cone
New Cone
Posts: 6
Joined: 10 Apr 2007 18:10

Postby paz » 11 Apr 2007 06:01

I tried your suggestions but to no avail. The problem still persists. The school is going to send me a new set, but i have a feeling that this is not the problem. there are a few trials that have led me to believe that is more likely the vlc player or a configuration problem. But as i stated, this is out of my knowledge base. Any other suggestions?

Thank you for your time.

DJ
Cone Master
Cone Master
Posts: 8206
Joined: 01 Jan 2006 04:30
Location: Koloa, Hawaii USA

Postby DJ » 11 Apr 2007 08:22

Try playing a commercial DVD and open your task manager. What is the CPU usage?

paz
New Cone
New Cone
Posts: 6
Joined: 10 Apr 2007 18:10

Postby paz » 11 Apr 2007 19:06

Sorry to ask what probaly seems to be a silly question, but how do i go about doing this? :? :oops:

ericed
New Cone
New Cone
Posts: 4
Joined: 11 Apr 2007 18:58

Postby ericed » 11 Apr 2007 19:08

task manager? Control, alt, delete. all at once. then in performance tab you can see the cpu usage

paz
New Cone
New Cone
Posts: 6
Joined: 10 Apr 2007 18:10

Postby paz » 11 Apr 2007 20:31

While playing a DVD the CPU usage fluxuated anywhere between 15% to 30%. Does that help? Thanks for the direction - ericed.

DJ
Cone Master
Cone Master
Posts: 8206
Joined: 01 Jan 2006 04:30
Location: Koloa, Hawaii USA

Postby DJ » 11 Apr 2007 21:04

Yes! You are missing the AGP or PCIe driver for the motherboard chip set for your video card assuming you are using the DirectX output module in VLC. If this were in place the CPU usage would be 1 to 2%.

I would also tend to believe from your description that the DMA settings for some or all of your drives (particularly your Optical drive) is not correct. But I would suggest correcting the first issue before looking at this one.

CloudStalker
Big Cone-huna
Big Cone-huna
Posts: 2581
Joined: 14 Jan 2007 19:00
VLC version: OVER 9000!!!
Operating System: It's...blue screen
Location: Heaven? No no. What's that other place that starts with an "H"? Oh yes: Home. ^_^

Postby CloudStalker » 11 Apr 2007 22:17

And if you do get around to looking at the second issue, here's some information that may help you: DMA reverts to PIO

paz
New Cone
New Cone
Posts: 6
Joined: 10 Apr 2007 18:10

Postby paz » 12 Apr 2007 00:35

Again i will have to confess my computer illiteracy. What is a AGP or PCIe driver, a DMA setting, and how would i go about checking and changing it?
I apoloigize for my incompetence; I've never really had any computer training or schooling. In my high school days computers were just starting to become a popular or viable tool (no such thing as the internet), and i guess i never really took an interest in them. Not a lot of need for it in concrete work. I obviously have a lot of catching up to do.

Thanks again for your time, and patience.

CloudStalker
Big Cone-huna
Big Cone-huna
Posts: 2581
Joined: 14 Jan 2007 19:00
VLC version: OVER 9000!!!
Operating System: It's...blue screen
Location: Heaven? No no. What's that other place that starts with an "H"? Oh yes: Home. ^_^

Postby CloudStalker » 12 Apr 2007 02:45

You can check your AGP (Accelerated Graphics Port) or PCI (Peripheral Component Interconnect) by right-clicking on the desktop and going to: Properties, click on the tab that says "Settings", click on the "Advanced" button, click on the "Adapter" tab, click on the "Properties" button and then click on the "Drivers" tab. I know what you're thinking: :shock:
But it's not so bad. :P Once you have the module of your video card (ATI, Nvidia, ect) try going to the website that makes that video card and look for updated drivers (there should be a step-by-step on how to download them).

To check your DMA (Direct memory access) settings, go to the Start menu and Right-click on My Computer and scroll down to "Manage", a window will pop up, look for "Device Manager" and click on it, on the right side of that menu look for "IDE ATA/ATAPI Controllers" and click on the plus (+) next to it, right-click on the "Primary IDE channel" and go to "Properties" and when the window pops up go to the "Advanced Settings" tab. If the Current Transfer Mode says: DMA then it's probably not the hard drive, if it says: PIO then click on the link in my previous post and follow the instructions there. It may ask you to install a txt. (text) file and then it will scan your hard drive(s) and change the settings from PIO to DMA.

Again, I know what you're thinking: :roll: I hope it helps anyway. :)

DJ
Cone Master
Cone Master
Posts: 8206
Joined: 01 Jan 2006 04:30
Location: Koloa, Hawaii USA

Postby DJ » 12 Apr 2007 10:31

It is unlikely new video drivers will resolve a missing AGP or PCIe driver as these are generally motherboard chip set specific.

paz
New Cone
New Cone
Posts: 6
Joined: 10 Apr 2007 18:10

Postby paz » 12 Apr 2007 18:27

I went through the steps as instructed by cloudstalker (thanks for the step through, and you're right; it wasn't that bad), but with no success. Actually VLC seems to a little worse and the cpu usage remains about the same. Also, when i play the movie on the Windows Media Player the cpu usage is up around 50% - 90% and seems to play slow, where as before it played pretty well to perfect. Any other thoughts?

DJ
Cone Master
Cone Master
Posts: 8206
Joined: 01 Jan 2006 04:30
Location: Koloa, Hawaii USA

Postby DJ » 13 Apr 2007 08:15

If the output module in VLC is DirectX and the AGP or PCIe driver is present and working the CPU usage while playing a commercial DVD is 1 to 2%.


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 32 guests