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2160p x264 mkv - black screen (Xbox one)

Posted: 07 Oct 2016 23:23
by porka
I'm getting black screen when playing a 2160p x264 mkv video on my xbox one. Audio seems to work fine. Does anyone else have the same issue?

Re: 2160p x264 mkv - black screen (Xbox one)

Posted: 07 Oct 2016 23:45
by X1 Two
Have you changed the theme? If you don't close the app and restart it afterwards you'll get a black/white screen with audio next.

Re: 2160p x264 mkv - black screen (Xbox one)

Posted: 08 Oct 2016 00:47
by porka
Have you changed the theme? If you don't close the app and restart it afterwards you'll get a black/white screen with audio next.
Yes, i have the same issue. After changin the theme to white, i'm getting a white screen with working audio. Any ideas how to solve it?

Re: 2160p x264 mkv - black screen (Xbox one)

Posted: 08 Oct 2016 01:04
by X1 Two
Choose white theme, hit apply, reboot console.

Re: 2160p x264 mkv - black screen (Xbox one)

Posted: 08 Oct 2016 01:11
by porka
Choose white theme, hit apply, reboot console.
It doesn't work unfortunately :( Still white screen after rebooting console.