Bugs in VLC for Windows Store in Windows 8.1 / Windows RT

[Ian81]

Hello,

I am a user who is quite fond of your VLC for Windows Store app in Windows 8.1 (VLC for Windows Store 3.1.1.0). However, I have noticed numerous bugs.

• Clicking the video effects option on the app bar when a video is playing crashes the app.
• Crashing occurs after pressing the back button and playing another video when already playing a video.
• Pinning to Start for music (albums or audio tracks) does not pin the items to Start; no tile options for pinning are even provided.
• Switching the theme to the Light theme does not automatically update the interfaces for settings or for the seek bar when playing a video; both elements are still black even after restarting the app.
• Using the Charms bar to click Settings and clicking the Settings option that appears in the window does not do anything.

I can post Windows Event Viewer information or other details. I have screenshots but I do not have time to upload them.

Please follow up with me on these details because, in spite of these issues, I love this app; it is the only multimedia app for Windows 8.1 / Windows RT that is still supported.

[Jean-Baptiste Kempf]

Hello,

I am a user who is quite fond of your VLC for Windows Store app in Windows 8.1 (VLC for Windows Store 3.1.1.0). However, I have noticed numerous bugs.

• Clicking the video effects option on the app bar when a video is playing crashes the app.
• Crashing occurs after pressing the back button and playing another video when already playing a video.
• Pinning to Start for music (albums or audio tracks) does not pin the items to Start; no tile options for pinning are even provided.
• Switching the theme to the Light theme does not automatically update the interfaces for settings or for the seek bar when playing a video; both elements are still black even after restarting the app.
• Using the Charms bar to click Settings and clicking the Settings option that appears in the window does not do anything.

I can post Windows Event Viewer information or other details. I have screenshots but I do not have time to upload them.

Please follow up with me on these details because, in spite of these issues, I love this app; it is the only multimedia app for Windows 8.1 / Windows RT that is still supported.

What is your device?

[Ian81]

What is your device?

Thank you so much for responding.

Are you asking what type of device am I using? It is a laptop.

Please let me know if this answers your question. I experience the same bugs across three different devices (one is a laptop that has a touchscreen).

[Jean-Baptiste Kempf]

What is your device?

Thank you so much for responding.

Are you asking what type of device am I using? It is a laptop.

Please let me know if this answers your question. I experience the same bugs across three different devices (one is a laptop that has a touchscreen).

Windows version? Laptop version?

Also, why do you like this Windows store version?

[Ian81]

Windows version?

Windows 8.1 with the latest updates.

Laptop version?

• DELL Latitude E5520
• DELL Precision M4600
• HP 15-F387WM

Also, why do you like this Windows store version?

• It is the latest version of any such application for Windows 8.1 / Windows RT.
• It conforms with Metro, aesthetically and as a platform.
• It provides both Dark and Light themes — the only player for the Windows Runtime to do so.
• It is the only multimedia player for the Windows Runtime of which I am aware that allows me to browse the network for content.
• It is the only video player for the Windows Runtime of which I am aware that allows audio to play in the background.
• It offers many benefits over its alternatives, but the bugs mar the experience for me.