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AppleTV - smb server issue

Posted: 23 Oct 2021 16:16
by lovecraft22
Dear all,
VLC on AppleTV was able to access my smb server until a couple of days ago when I updated the server.

Now my smb server icon is still displayed but no file is shown when I open it. I can, however, access the file if I use the "connect generic server" capability.

So:

1. Any way to delete the pre-sets for my smb server and save a new pre-set?
2. If the above is not possible, is there any way to completely reset the app to default? I already tried deleting it and re-installing it but the settings were retained.

Thanks

Re: AppleTV - smb server issue

Posted: 30 Oct 2021 15:43
by Carolanus99
I'm also having problems with VLC on Apple TV. Until recently I could access my Synology server using UPNP, but following the move to DSM7, I can only access it via SMB.

In practice this works but VLC refuses to remember the settings info - User/password etc - even though I tell it to Save. Is this a known bug and is there any chance this will be fixed soon?

Thanks for any help.

VLC for tvOS 3.0.12 (414) tvOS 15 Synology DSM 7.0-41890

Re: AppleTV - smb server issue

Posted: 02 Nov 2021 11:27
by bubu?
Hello,

Thank you for the detailed reports!

Those issues should have been fixed but hasn't been released yet.

This is the releated code that was merged:

https://code.videolan.org/videolan/vlc- ... quests/202

If you are willing to test the beta version, please feel free to send me a private message, I will send you a link.

Re: AppleTV - smb server issue

Posted: 03 Nov 2021 07:42
by lovecraft22
Hi,
thanks for providing access to the beta version.

The login details are now correctly retained however I cannot access my server using the icon in the "Local Network" page (the "wheel" keeps spinning over and over) but I can access it using the "Connect generic server" capability.

Thanks again

Re: AppleTV - smb server issue

Posted: 03 Nov 2021 10:20
by bubu?
I'm glad that the login issue is fixed!

As for the spinning issue, we might want to investigate more there.

Could you remind me the "specs" of your server? That is all the potentially useful information such as the protocol or steps to reproduce the issue.

Thank you.

Re: AppleTV - smb server issue

Posted: 12 Nov 2021 08:27
by mr-dmitry
The saving of credentials hasn't been working for many years! Why is the app not being updated on the App Store for so long?

Unfortunately, recently more CRITICAL issues have added to that:
1. MacBook Pro 2021 (M1) is constantly disappearing from the list of devices, most time it's not visible.
2. VLC doesn't work with the Guest SMB authentication on MacBook Pro 2021 (M1). It's enabled on the MacBook.
3. Sometimes, the list of shared folders is displayed as empty on MacBook Pro 2021 (M1).
Overall, the stability of SMB protocol is extremely low in VLC for Apple TV.

All three issues are present in the latest beta 3.1.0 (408). Issue 1 is CRITICAL.

Re: AppleTV - smb server issue

Posted: 12 Nov 2021 12:21
by bubu?
The saving of credentials hasn't been working for many years! Why is the app not being updated on the App Store for so long?

Unfortunately, recently more CRITICAL issues have added to that:
1. MacBook Pro 2021 (M1) is constantly disappearing from the list of devices, most time it's not visible.
2. VLC doesn't work with the Guest SMB authentication on MacBook Pro 2021 (M1). It's enabled on the MacBook.
3. Sometimes, the list of shared folders is displayed as empty on MacBook Pro 2021 (M1).
Overall, the stability of SMB protocol is extremely low in VLC for Apple TV.

All three issues are present in the latest beta 3.1.0 (408). Issue 1 is CRITICAL.
Hello,

Thank you for the detailed report!

I've sent you a private message with a link to register to our beta program.

Please let us know if this fixes your issue.

Re: AppleTV - smb server issue

Posted: 21 Nov 2021 20:48
by pepie34
Hi

I'm having the same problem from iOS/tvOS. Playing from Android still work.
Could I enter the beta program ?

Best regards,

Pepie

Re: AppleTV - smb server issue

Posted: 22 Nov 2021 13:33
by bubu?
Hi

I'm having the same problem from iOS/tvOS. Playing from Android still work.
Could I enter the beta program ?

Best regards,

Pepie
Hello,

Check you private messages !