Page 1 of 1

Apple TV app empty but "storage limit reached"

Posted: 03 Sep 2020 01:57
by frimport
Absolutely in love with the remote playback feature on Apple TV.
However, I am now unable to upload any movie via the URL provided, receiving every time a "Storage limit reached" message.
This is after I deleted the videos present in the app, and also deleted and reinstalled the app. The app shows only 98mb of storage used in the settings of the Apple TV.
Any idea how to fix this would be MUCH appreciated! The file I tried to upload was large (5gb), but any size file will fail as well.
Thank you!

Re: Apple TV app empty but "storage limit reached"

Posted: 26 Sep 2020 17:47
by t3ran
The same issue happens to me.
I’ve noticed small files up to 1GB are uploaded without any issues while huge ones 5-17 GB which I’ve tried are failing with “Storage limit reached” error.

Please let me know if need any further details or troubleshooting.

Thanks.

Re: Apple TV app empty but "storage limit reached"

Posted: 28 Sep 2020 07:02
by fkuehne
We had the same problem on iOS (which essentially uses the same code path). Indeed, this is a calculation problem with files of a certain size. This will be resolved by the next update.

Re: Apple TV app empty but "storage limit reached"

Posted: 28 Sep 2020 18:30
by frimport
Thank you for your reply! I was able to reupload a movie a few days ago, which makes me think it might have been fixed? And if not, happy to know it's on your. radar!

Re: Apple TV app empty but "storage limit reached"

Posted: 24 Oct 2020 20:02
by frimport
Unfortunately, the problem is back, with getting the same error message after being able to upload files without a problem over a few weeks... It seems like the VLC app was just updated on Apple TV and the problem is back... help?!

Re: Apple TV app empty but "storage limit reached"

Posted: 30 Oct 2020 12:20
by therom
I have the same problem. It seems that it reappeared. Thanks for your help :)

Re: Apple TV app empty but "storage limit reached"

Posted: 27 Nov 2020 03:28
by fazman
Same problem here. AppleTV 4k

Re: Apple TV app empty but "storage limit reached"

Posted: 29 Dec 2020 18:42
by JimmyParker
I'm having the same issue on iPhone 12 Pro Max (IOS 14.3). I think the current 3.2.13 VLC software for IOS needs to be updated to address this issue again.

Re: Apple TV app empty but "storage limit reached"

Posted: 28 Nov 2021 20:30
by tutankhamen
This bug just won't go away... I've been waiting for over a year. 😢

Re: Apple TV app empty but "storage limit reached"

Posted: 04 Jan 2022 14:29
by lovecraft22
Dear all,
is there any workaround for this?

Thanks

Re: Apple TV app empty but "storage limit reached"

Posted: 15 Jan 2022 10:41
by tutankhamen
Dear all,
is there any workaround for this?

Thanks
I've tried everything, nothing works. I couldn't even find an alternative app that does the same. We're just going to have to wait...

Re: Apple TV app empty but "storage limit reached"

Posted: 29 Jan 2022 16:00
by fkuehne
Hello,

It seems that I cannot reproduce this problem with the latest beta anymore.

Would anyone try to test and provide feedback?

Re: Apple TV app empty but "storage limit reached"

Posted: 13 Feb 2022 20:16
by chrfoss
Hello,

It seems that I cannot reproduce this problem with the latest beta anymore.

Would anyone try to test and provide feedback?
How do I access the last beta?

And do you refer to the latest beta version on AppleTV or on pc/Mac?

I’m eager to test :-)

Re: Apple TV app empty but "storage limit reached"

Posted: 15 Feb 2022 12:43
by bubu?
Hello,

It seems that I cannot reproduce this problem with the latest beta anymore.

Would anyone try to test and provide feedback?
How do I access the last beta?

And do you refer to the latest beta version on AppleTV or on pc/Mac?

I’m eager to test :-)
I sent you an invitation privately.

Re: Apple TV app empty but "storage limit reached"

Posted: 19 Feb 2022 23:24
by MorVeuXx
Hi,

I have version 3.0.12 (414) and still have the issue. Is there anything that needs to be done for it to work?

Thank you.

Re: Apple TV app empty but "storage limit reached"

Posted: 21 Feb 2022 10:01
by fkuehne
Yes, the fix is in 3.3.0 (413).

Re: Apple TV app empty but "storage limit reached

Posted: 09 Mar 2022 20:59
by DigitalMe
I was able to upload approx. 20 gb of files on 3.3.0 413 on a tv4k 64gb. Would‘ve expected more since I believe I had more on there before but I have no proof.

I used the TVinfo app to see the free space but before uploading I had 6 gb free now it is 1 gb…so that app doesn‘t help ;-)

Re: Apple TV app empty but "storage limit reached"

Posted: 04 Apr 2022 22:43
by hSverrisson
On v3.3.2 64 GB 4K AppleTV having this exact problem with 5 GB file.

Re: Apple TV app empty but "storage limit reached"

Posted: 23 Apr 2022 01:07
by virtualcrane
Running on v3.3.4 32 GB 4K AppleTV having this exact problem with 6 GB file.

Re: Apple TV app empty but "storage limit reached"

Posted: 22 May 2022 23:33
by bendhoward
Same issue. Fails with a 2.82 GB file but not a 1.44 GB file. v3.3.7 on Apple TV 4th gen (A1625) running tvOS 5.4.1

Re: Apple TV app empty but "storage limit reached"

Posted: 23 Aug 2022 21:26
by fred571
In case thats still an issue for someone:

You can delete a single video from the VLC app on your Apple TV by doing the following:

- Select the video with your remote
- Hold the remote button till the video thumbnail starts to shake
- Press the Play Button on your remote and the app will ask, if you want to delete the file.

After that you should have enough space to upload another vid.

Re: Apple TV app empty but "storage limit reached"

Posted: 17 Mar 2023 14:05
by topo2099
This is still a problem, I have the latest VLC Apple TV app 3.3.12, and TvOS 16.3.3

3 years and they have not been able to solve this problem.