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Streaming SMB login forgets credentials

Posted: 19 Apr 2020 06:35
by davec
I’m having an issue with logging into the Mac from my iPhone using SMB. VLC won’t remember my credentials; I have to log in each time.

I’ve clicked “Save” and I see a login entry below the “Save” button. Next time I launch the app that entry is missing and I have to enter port, user, password again.

Anyone seen this before? A fix?

MacOS 10.12.6 Sierra
iPhone 6s-Plus
iOS 12.1.2
VLC Mobile 3.2.7 (345)

Thanks.

Re: Streaming SMB login forgets credentials

Posted: 24 Apr 2020 16:36
by ntu150
Happening to me and my Dad's Apple TV too after the latest update. For my Dad's Apple TV, it forgets all credentials and has to be entered each time. For mine, somehow the credentials are still there except for PORT which is a new field (and luckily not necessesary for my SMB server). Whatever I enter for PORT doesn't get saved after I select SAVE.

Only workaround I can see now is to use Connect to Server - Generic and then enter the credentials there for SMB and then save there. Then you can log in from the saved credentials list on the right. Hopefully the next update will fix the shortcut and restore the SAVE function for the SMB server on the main VLC screen.

Re: Streaming SMB login forgets credentials

Posted: 29 Apr 2020 18:13
by fkuehne
We will look into that problem. Thanks for the reports!

For the record: are you logged in to iCloud on the affected devices?

Re: Streaming SMB login forgets credentials

Posted: 04 Dec 2020 00:19
by Lars314
Any update about this issue?

its driving me nugts XD i got the same issue on my Apple TV.
only for my its:

Synology NAS (share ) --> Apple TV latest version (Every time its ask to login)
I did make report on the apple store about this but never get any reaction :(

Re: Streaming SMB login forgets credentials

Posted: 12 Dec 2020 13:55
by DigitalMe
I have the same problem with the saving of the logon credentials.

I just set up a new Apple TV running TVOS 14.2 and the 3.0.12 version of the VLC app. No credentials are saved for connections to SMB shares be it MacOS Big Sur or Windows 7/10.

On my existing Apple TV with the same software where existing credentials where added months ago, these credentials can still be used. However newly entered credentials will not be saved.

NB: Installing TVOS 14.3 RC on the new Apple TV didn't change this behaviour neither did a reinstallation of the VLC app.

Maybe this helps to find the error.

Re: Streaming SMB login forgets credentials

Posted: 19 Dec 2020 00:18
by daemonbsd
same problem to NAS FTP SMB connections from nas to appletv on vlc
every time I need to type login and password
save it impossible login forgets credentials
vlc does not remember the username and password every time you need re-enter the username and password in aple tv 4k thank you

Re: Streaming SMB login forgets credentials

Posted: 10 Jan 2021 18:20
by DigitalMe
Is there a chance that this will be fixed in the near future? It is quite a pain to enter the logon data every time...please...

Re: Streaming SMB login forgets credentials

Posted: 13 Jan 2021 04:17
by Rory
Had this issue for over 6 months on multiple Apple TV’s. I’ve become doubtful it will ever get fixed. But I’ve never had a more annoying issue.

Re: Streaming SMB login forgets credentials

Posted: 13 Jan 2021 06:54
by yumax
It seems that they don't like to solve the problem, because its free app,lol

Re: Streaming SMB login forgets credentials

Posted: 19 Jan 2021 18:03
by zeboulon

Re: Streaming SMB login forgets credentials

Posted: 13 Feb 2021 16:24
by MrProfit
I really hope this is true and that next update will materialize.
Can’t imagine the cumulative time lost in entering your login credentials every time...

Re: Streaming SMB login forgets credentials

Posted: 18 Feb 2021 23:24
by DigitalMe
Yeah..since it has been broken since at least December 🙄

Re: Streaming SMB login forgets credentials

Posted: 20 Feb 2021 19:02
by fkuehne
FYI, we published a beta today addressing this problem among other things: https://testflight.apple.com/join/bbyXP6Lx

Re: Streaming SMB login forgets credentials

Posted: 21 Feb 2021 16:32
by DigitalMe
The problem has been resolved in the current beta. Thank you. :-)

Re: Streaming SMB login forgets credentials

Posted: 22 Feb 2021 16:30
by MrProfit
Still forgets my credentials, just tried a few times with the new beta. :/
Apple TV 4K.

Re: Streaming SMB login forgets credentials

Posted: 23 Feb 2021 14:24
by fkuehne
@MrProfit: also for SMB? or FTP? is iCloud enabled on your Apple TV?

Re: Streaming SMB login forgets credentials

Posted: 16 Apr 2021 22:47
by wwinter86
I have the same issue on Apple TV and I am logged in to iCloud

Re: Streaming SMB login forgets credentials

Posted: 19 Jun 2021 12:17
by DigitalMe
The beta has expired so I installed the regular version again on my Apple TV. Unfortunately I deleted one of the credentials and now I cannot save the credentials again like I reported in my Dec 20 post.

Can you please release another beta or fix the general app?

Re: Streaming SMB login forgets credentials

Posted: 27 Jun 2021 11:42
by fkuehne
I'll push a new beta tomorrow.

Re: Streaming SMB login forgets credentials

Posted: 29 Jun 2021 18:42
by tcase
Hi, have been following this thread as I had the same problem.

I’m happy to report that version 3.1.0 (404) now saves SMB credentials for my Drobo 5N (Apple TV 4K 2021, tvOS 14.6, signed in to iCloud.

Re: Streaming SMB login forgets credentials

Posted: 29 Jun 2021 20:33
by DigitalMe
Yes, the new beta corrects the bug again. Thank you

Re: Streaming SMB login forgets credentials

Posted: 30 Jun 2021 23:29
by Sun King
I'll push a new beta tomorrow.
It still doesn’t keep the details saved for me.
Iphone X.
Using raspberry pi server over smb.
It’s getting rather tiring to enter the ip, the port number, the user name and the password *every* single time.

Surely must be an easy fix?

I’m using test flight beta and original vlc.

Please fix this, or are apple stopping you?

Re: Streaming SMB login forgets credentials

Posted: 01 Jul 2021 04:16
by Rory
Had this issue for over a year now. Is this ever getting fixed?

Re: Streaming SMB login forgets credentials

Posted: 04 Aug 2021 22:19
by rgiskard
I have this issue since changing to the new Apple TV 2021. Deleting and reinstalling VLC did not help. Thanks for a fix!

Re: Streaming SMB login forgets credentials

Posted: 16 Sep 2021 20:45
by DigitalMe
@fkuehne: latest beta will expire in a few days