iCloud Backup issue

[fip23]

Since the new update I am having issue with the icloud backup. Before it use to backup VLC app but not the content in it, and now it shows that it will backup the whole 20GB files I have in the app. And therefore it says that iCloud couldn't back up as it doesn't have enough space in the cloud.

[fkuehne]

Thanks for pointing this out. The behavior should not have changed - we will investigate this.

Did you synchronize your media to the device using iTunes or with a different method? Do you remember?

[weefry]

Hi,

I have just had the same issue today, never noticed it before. I normally load media to VLC using the wi-fi transfer method but I just loaded a lot of files at the weekend using the iTunes App file transfer method (because it's faster than via wifi.....)

A solution or workaround would be nice

[fip23]

I use iTunes to transfer videos. I used same method for the previous versions and it was working fine. But since the new update and even with the latest version I am having this issue.
I also tried uninstalling and reinstalling, but same issue comes up in iCloud.

[fip23]

Update: I still have issue with iCloud back up even after updating to latest version, It doesn't seem to ignore files on the app when doing the backup and I still use iTunes to transfer files.

[fkuehne]

Hey, the next update will have an option to enable or disable backup in iCloud. Additionally, we stabilized the feature in general so really everything is ignored by iCloud backup if you opt for this (this will still be the default behavior).

[Trez63]

This promised feature still is not working in the latest version a year later and it’s still making the size of backups extremely large. I have the “include the media library in device backup” turned off.