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Audio not working airpods

Posted: 11 Oct 2018 13:45
by Martinuk5
Since updating to 3.1.3 yesterday. Any video files I play has no audio when wearing airpods. Sound works on iPhone but connect airpods a s it just goes mute

Re: Audio not working airpods

Posted: 11 Oct 2018 19:57
by fkuehne
Thanks for the report. We will look into it!

Re: Audio not working airpods

Posted: 11 Oct 2018 22:47
by Martinuk5
Please update this so I know as I currently have to use normal head phones. And i bought apple airpods specially for watching videos on my way to work.

Re: Audio not working airpods

Posted: 12 Oct 2018 10:14
by fkuehne
Just for the record: does this affect AAC audio tracks only or does it also happen for other audio codecs?

Re: Audio not working airpods

Posted: 12 Oct 2018 14:08
by Martinuk5
I will have to see the audio codec of the files im using and get back to you

Re: Audio not working airpods

Posted: 12 Oct 2018 18:17
by Martinuk5
I have tried an mkv and an mp4

its weird that one of them started playing sound but when i paused it and then played it again teh sound was gone and wouldnt come back on.

Both now dont play sound unless u disconnect the airpods, play it on normal iphone speaker first then connect airpod but cannot pause it,

Its definetly not working as it should

Re: Audio not working airpods

Posted: 12 Oct 2018 21:38
by fkuehne
We have a similar problem with other Bluetooth 5.0 headsets and I'll receive a test device tomorrow to investigate. Thanks for the feedback!

Re: Audio not working airpods

Posted: 18 Oct 2018 12:24
by Martinuk5
Any update on this as I still cannot use my airpods to watxh any videos on my phone. And its kind of a pqin

Re: Audio not working airpods

Posted: 08 Nov 2018 23:42
by Martinuk5
Have you fixed the issues with Apple Airpods becuase i still cannot play certain video files and its annoying i have to carry around two sets of headphones

Re: Audio not working airpods

Posted: 22 Nov 2018 17:02
by fkuehne
Hello,

This issue should be improved in version 3.1.4 with refinements to come in 3.1.5. Please make sure to use iOS 12.1 or later.

Please give a shout on this thread as soon as you updated the latest iOS and VLC versions and give feedback if the problem is gone or not. Thanks!

Re: Audio not working airpods

Posted: 23 Nov 2018 11:58
by william_rose
Sometimes it can be resolved just by switching off the device and restarting again.
Try this once.

Re: Audio not working airpods

Posted: 10 Jun 2019 02:14
by RichAlp
This issue is still present using Airpods on an iPad mini 4 or iPhone X with 'VLC for Mobile' (v 3.1.9) and iOS 12.3.1.

Re: Audio not working airpods

Posted: 22 Aug 2019 07:51
by Martinuk5
This is still a problem as I started using a different app. Came back to Vlc but airpods don't work

Re: Audio not working airpods

Posted: 22 Aug 2019 12:13
by fkuehne
We have a proper fix for the next update now.