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App frozen after switching between Apps

Posted: 16 Feb 2018 08:36
by dvmrp
Hi, I am stream video from OneDrive. When I switch to another app and return, except the ‘close’ bar on the top, the control UI is not able to react at all. I need to close the video and restart from the beginning

One more: very often, playback starts from a small window on the left lower corner instead of full screen, need to tap it to expand into full screen.

Re: App frozen after switching between Apps

Posted: 16 Feb 2018 10:50
by fkuehne
Does this happen with playback from content stored in OneDrive only?

Re: App frozen after switching between Apps

Posted: 17 Feb 2018 08:01
by dvmrp
Hi, it is not related to the location of the content. I repeatedly did a few test using handbrake. The problem happens if the video is encoded using H.264/265 but not mpeg-4

Re: App frozen after switching between Apps

Posted: 17 Feb 2018 08:40
by fkuehne
That sounds reasonable to us. Which iOS device do you use?

Re: App frozen after switching between Apps

Posted: 17 Feb 2018 16:04
by dvmrp
iPad Pro 10.5, latest IOS