The VideoLAN Forums

Hello,

I am able to successfully connect to a ftp server with my root cPanel username and password. If I use a created FTP account. It requires username@domain.com to connect. For some reason VLC keeps saying, "Server Connection Failed, Please check your server address and credentials.

It is the same ftp.domain.com, the username and password are the only things that are different.

At first I thought it was my server, but I tested with a whole different server and any ftp account that requires the @ in the username will not work.

Any suggestions on how I can get this to work?

No, VLC does not support the @ in user names. However, if the server you are trying to connect to is "domain.com" where as your user name is "username@domain.com", just connect to "domain.com" with "username". VLC will do the correct thing.

OK, I tried changing "ftp.domain.com" to just "domain.com" and then changed "username@domain.com" to just "username". Still didn't work. More and likely this is not a way the server will allow a login. Since login without the @domain.com is for root accounts I assume.

Thanks for trying. I guess I will just have to get a separate hosting account. Instead of using extra ftp accounts to separate media.

*Edit*
Actually, I just tested this on a FTP client on my computer as described above and it worked. However, for some reason VLC won't do it.

In FIlezilla I did the following

ftp.mydomain.com
user: username (I tried both with @mydomain.com and without)
Same password on both attempts

When do this in VLC it says the same error as mentioned in first post.

So VLC should work like this but it doesn't. Is this a bug I should try to report?

If it works on ftp client, it should work in VLC? However it doesn't.