3.5.3 Remote Playback issues

[donyzi]

Hi all,

I’m used to copy a lot of video files from the Apple TV Remote Playback and It’s always worked before. But since the latest updates, all the files are automatically deleted after each application reboot. Fix 3.5.3 does not change this issue. For sure I checked my storage space and this is not where the problem comes from

Is an update planned to fix this ?


Thank you for your feedback, I hope It will be OK very soon.
Regards, Dony.

[Pra_999]

Even im facing the same issue

[fkuehne]

There will be 3.5.4 this week to address this problem. Sorry for the inconvenience.

[donyzi]

There will be 3.5.4 this week to address this problem. Sorry for the inconvenience.

Thank you for being so responsive, I look forward to use it again !

[Willem]

Just spent two hours at my client where my cached art-video on an apple tv had suddenly disappeared. I was not able to access the remote playback ip address.
I guess this is related to this issue? Please conform it will work again in 3.5.4 (soon!)

[fkuehne]

Sorry for the mess with your client and the inconvenience caused. This issue was caused by a trivial but hard to spot problem. A fix is being reviewed by Apple at the moment and should be available to both you and your customer shortly.

[Willem]

Sorry for the mess with your client and the inconvenience caused. This issue was caused by a trivial but hard to spot problem. A fix is being reviewed by Apple at the moment and should be available to both you and your customer shortly.

Thanks for the reply. Any update?

[fkuehne]

Yes, the update solving the problem was released on the 29th of February.

[Willem]

At my client right now, 3.5.4 installed, still no access to ip-address
What is wrong?
*update*
WiFi network settings were wrong, I changed the WiFi network and everything went fine.