Jabra Elite 65T audio issue?

iOS, iPad, iPhone, tvOS specific usage questions
jgn65t
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Jabra Elite 65T audio issue?

Postby jgn65t » 27 Sep 2018 05:33

Hello, any one with issue playing audio/video files on VLC for iOS - via bluetooth Jabra Elite 65T please? Thanks.

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Re: Jabra Elite 65T audio issue?

Postby jgn65t » 27 Sep 2018 06:14

is this relating to - https://trac.videolan.org/vlc/ticket/21219

and when's the date for v4 please? Thanks.

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Re: Jabra Elite 65T audio issue?

Postby bubu? » 27 Sep 2018 10:21

Hello,

Hard to say if it's related, could you elaborate on the issue you're having? (no video, no audio, noise with audio, ...?)
Soomin Lee - bubu

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Re: Jabra Elite 65T audio issue?

Postby jgn65t » 04 Oct 2018 06:57

thanks bubu, no audio when playing in VLC iOS app - other apps audio working fine.

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Re: Jabra Elite 65T audio issue?

Postby fkuehne » 08 Oct 2018 18:10

The ticket above is for very specifically crafted media popular in China. It does not cover any connectivity issues with specific audio output devices. We might need to buy those headphones to test and reproduce.

Before we do, with which media did you test? which audio codecs?
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Re: Jabra Elite 65T audio issue?

Postby jgn65t » 10 Oct 2018 05:26

Thanks Felix, files of m4a, aac, mkv but mp3 is fine.

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Re: Jabra Elite 65T audio issue?

Postby fkuehne » 10 Oct 2018 14:30

Alright. Can you be a bit more precise about the exact issue you are facing? Is audio playback inaudible or distorted?
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Re: Jabra Elite 65T audio issue?

Postby Kayur84 » 10 Oct 2018 23:18

I have the same issue. On the iPhone max xs. Ios12. No audio at all can be heard with the Jabra elite 65t

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Re: Jabra Elite 65T audio issue?

Postby jgn65t » 11 Oct 2018 02:00

Yes, no audio when playing those files.

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Re: Jabra Elite 65T audio issue?

Postby fkuehne » 11 Oct 2018 10:52

Thanks for the follow-up! Headphones ordered for testing!
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Re: Jabra Elite 65T audio issue?

Postby fkuehne » 14 Oct 2018 21:15

FYI, the earbuds arrived yesterday and I could easily reproduce the problem. The fix is not so easy, but I’m on it.
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Re: Jabra Elite 65T audio issue?

Postby jgn65t » 14 Oct 2018 23:52

Thanks Felix for the update/FYI. Cheers!

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Re: Jabra Elite 65T audio issue?

Postby sebkev » 20 Oct 2018 12:47

I am having the same issue.

So happy to hear someone is working on it.

Felix, Keep up posted on how you advance.

thanks again

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Re: Jabra Elite 65T audio issue?

Postby fkuehne » 22 Nov 2018 17:04

Hello,

This issue should be improved in version 3.1.4 with refinements to come in 3.1.5. Please make sure to use iOS 12.1 or later.

Please give a shout on this thread as soon as you updated the latest iOS and VLC versions and give feedback if the problem is gone or not. Thanks!
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Re: Jabra Elite 65T audio issue?

Postby jgn65t » 22 Nov 2018 23:29

Thanks felix, audio files working ok and shall try video files n update here. Thanks!

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Re: Jabra Elite 65T audio issue?

Postby jgn65t » 26 Nov 2018 22:58

Hi Felix, I'm okay with v3.1.4 - and good to know refinements to come in v3.1.5 too. Thanks!

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Re: Jabra Elite 65T audio issue?

Postby zespolnetpix » 27 Nov 2018 22:16

So I've had these earbuds for a few weeks now and I'm loving them. However, there is one small issue that's still somewhat irritating me: the balance.

I can tell there's definitely a soundstage effect, with certain sounds coming from different sides, however this means the main vocals almost always seem to be coming from just slightly to the left. The only other headphones I have to compare against are Sennheiser CX 500 earbuds and a Steelseries Sibera 840 headset, and while they mix channels into flat stereo the sound is kept in the middle.

This isn't a major issue, and usually I start to ignore it after a while, but it is noticeable enough that it bothers me a bit every time I start a song. Am I just being paranoid or has anyone else experienced this?

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Re: Jabra Elite 65T audio issue?

Postby mivacron » 07 Dec 2018 18:55

Have just purchased my Jabra Elite Active 65t. No sound while playing video with VLC player with ipad pro. II have VLC version 3.1.4. Please help.

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Re: Jabra Elite 65T audio issue?

Postby mivacron » 07 Dec 2018 18:58

And I am using ios 12.1.1

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Re: Jabra Elite 65T audio issue?

Postby mivacron » 08 Dec 2018 18:54

Have just updated my Jabra Elite Active 65T and VLC is working perfectly.

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Re: Jabra Elite 65T audio issue?

Postby fkuehne » 19 Dec 2018 10:00

Thanks a lot for your feedback!
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