Application Crash after pausing video over SMB

iOS, iPad, iPhone, tvOS specific usage questions
NurseRo

Application Crash after pausing video over SMB

Postby NurseRo » 06 Jun 2018 13:53

Hi I'm quite new here and don't know all the rules, I'll try learn as I go, so if I have made a mistake I apologise in advance.
Anyway, from my limited search of the forums and of the web I have reached no answer, so here I am.
Device: iPad 4 (iOS 10.3.3)
VLC Version: 3.0.3
Problem: I have a Linux server running Samba. I watch videos on the server on the iPad and it plays completely fine. Unfortunately, if I leave the app or lock the device, VLC is unable to continue playing the video or close the file and crashes.
Reproducing the problem: SMB server. Play video. Pause video. Lock device. Wait 10 seconds. Unlock device. Press play. Crash.
Logcat: (I'll looking into providing one)

Any ideas?
I was thinking that VLC loses the server credentials and needs to be re-logged into SMB, but can only do so manually so it crashes. I'm no expert, simply a guess.
Last edited by NurseRo on 07 Jun 2018 06:14, edited 1 time in total.

bubu?
Developer
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Posts: 371
Joined: 20 Jun 2017 15:29
Operating System: macOS, iOS

Re: Application Crash after pausing video over SMB

Postby bubu? » 06 Jun 2018 15:21

Hello,

Thank you for reporting the issue! I do have some questions though, since, sadly, I'm unable to reproduce it.
Are you able to reproduce this issue every time or does it happen from time to time?
Is it with a specific file or format?

Here are the steps I tried(I'm not sure about the pausing part since you mention it in the title but not in the reproducing part).
Access file from SMB server -> Play -> Pause -> Lock -> Wait -> Unlock -> Play
Also, I tried with "Audio playback in background" setting on & off, just to be sure, but no luck in reproducing it.
Soomin Lee - bubu

NurseRo

Re: Application Crash after pausing video over SMB

Postby NurseRo » 07 Jun 2018 06:14

So after some browsing I have no idea how to provide error logs on iOS.

Thanks for the reply bubu?, since you've been unable to reproduce the same error I decided to reinstall VLC but in made no difference.
I'm able to reproduce this problem every single time without fail.
Here are the file formats I've tried so far: mkv, mp4, m4b, mp3. Seems it's not only limited to video files.

My bad I forgot to mention to pause the video in the producing part (I'll correct it).

I also tried to see if I could reproduce the problem without viewing an video/audio file, but it seems to be isolated to when a file is accessed.
I was thinking that maybe it's when the OS "freezes" the app that VLC is unable to continue playback. Maybe try going into several different apps and forcing the OS to "freeze" VLC?

If you need any more information, I'd be happy to provide it.


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