iPad - VLC crashes when subtitles begin

iOS, iPad, iPhone, tvOS specific usage questions
bluefin21
New Cone
New Cone
Posts: 3
Joined: 02 May 2016 22:54

iPad - VLC crashes when subtitles begin

Postby bluefin21 » 03 May 2016 00:09

VLC for IOS version 2.7.6 (276.2)

I have created some MKV files from a blu-ray using Handbrake. The MKV includes the original English audio and subtitle tracks. If I have subtitles enabled in VLC for iOS on my iPad, then VLC crashes at the point the first subtitle would appear. If I disable subtitles, then it's fine. On VLC for Windows the same file plays without problems whether subtitles are enabled or not.

Is this a known problem for which a fix might be on the way? Googling suggests that it has come up in the past but was thought to have been fixed?? Alternatively, Is there a different way to incorporate subtitles into the MKV which won't cause VLC to crash?

Thanks,

Pete

For info the Media Information codec tab has the following:
Stream 0
- Type: Video
- Codec: H264 - MPEG-4 AVC (part 10) (avc1)
- Resolution: 1840x1090
- Display resolution: 1834x1080
- Frame rate: 23.976215
- Decoded format: Planar 4:2:0 YUV
Stream 1
Stream 2
Stream 3
Stream 4
Stream 5
- Type: Subtitle
- Codec: BD subtitles (bdpg)
- Language: English
Stream 6
- Type: Subtitle
- Codec: BD subtitles (bdpg)
- Language: English

fkuehne
Developer
Developer
Posts: 7264
Joined: 16 Mar 2004 19:37
VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
Contact:

Re: iPad - VLC crashes when subtitles begin

Postby fkuehne » 03 May 2016 14:09

We see the crash reports, but we never had a sample file to reproduce and fix this issue (see ticket 16873). It would be amazing if you share one privately with us on http://streams.videolan.org/upload/ and ping this thread once done.
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

bluefin21
New Cone
New Cone
Posts: 3
Joined: 02 May 2016 22:54

Re: iPad - VLC crashes when subtitles begin

Postby bluefin21 » 03 May 2016 15:01

Hi, I've generated a 30s clip that demonstrates the same problem and uploaded it. Thanks for all your good work :-)

fkuehne
Developer
Developer
Posts: 7264
Joined: 16 Mar 2004 19:37
VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
Contact:

Re: iPad - VLC crashes when subtitles begin

Postby fkuehne » 03 May 2016 15:06

Yes, it crashes!! Great, thanks so much for your help! :)
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

bluefin21
New Cone
New Cone
Posts: 3
Joined: 02 May 2016 22:54

Re: iPad - VLC crashes when subtitles begin

Postby bluefin21 » 03 May 2016 18:53

Well I see you've fixed it :-). When might we expect the fixed version to appear in the app store? [genuine question, not a prod! I've no idea what the release cycle timescales look like]

Thanks again.

fkuehne
Developer
Developer
Posts: 7264
Joined: 16 Mar 2004 19:37
VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
Contact:

Re: iPad - VLC crashes when subtitles begin

Postby fkuehne » 05 May 2016 11:57

I hope to submit an update fixing the issue within 48 hours from now. Afterwards, it usually takes Apple 4 to 6 days to review the update and publish it on the store. So, in other words, it should be out late next week.
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

fkuehne
Developer
Developer
Posts: 7264
Joined: 16 Mar 2004 19:37
VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
Contact:

Re: iPad - VLC crashes when subtitles begin

Postby fkuehne » 12 May 2016 23:44

This is fixed in the 2.7.7 update released yesterday morning! :)
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net


Return to “VLC for iOS, iPadOS and Apple TV”

Who is online

Users browsing this forum: No registered users and 60 guests