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Firestick update. Can't log into home network anymore

Posted: 27 Feb 2022 14:03
by Tonylea99
Hello My Firestick VLC up must have updated and asked me to give credentials to access my home network to access files from another device. I can enter the name of the network and the password but when I get to the final screen, I cannot finish. It lets me get to the orange "save password" option but the cursor will not advance to the cancel or save command. I get stuck in a constant loop of having to renenter the network name and password. I tried uninstalling/reinstalling the app of my Firestick but still the same problem.

Re: Firestick update. Can't log into home network anymore

Posted: 28 Feb 2022 08:01
by Aza
I just tried on a Fire TV Stick lite and was able to access the cancel / save buttons. What is your device model?

Re: Firestick update. Can't log into home network anymore

Posted: 28 Feb 2022 14:06
by Tonylea99
Amazon Firestick
LY73PR

Re: Firestick update. Can't log into home network anymore

Posted: 28 Feb 2022 14:43
by Tonylea99
I just tried again and was successful BUT I had to click blindly as even though I would click enter after the highlighted "save password" , the cancel/save buttons did not highlight but I could here a click. After multiple blind attempts (no visible highlight to know what I was choosing). I finally was able to connect my firestick to my shared laptop media files.

Re: Firestick update. Can't log into home network anymore

Posted: 01 Mar 2022 07:26
by Aza
Oh I see. This is most definitely a theme issue on our side. I'll take a look.

Re: Firestick update. Can't log into home network anymore

Posted: 01 Mar 2022 08:39
by Aza

Re: Firestick update. Can't log into home network anymore

Posted: 01 Mar 2022 12:09
by Tonylea99
Thank you