Video files are played with audio only

VLC for Android and Chrome OS specific usage questions
KLM613
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Posts: 3
Joined: 01 Jan 2021 23:25

Video files are played with audio only

Postby KLM613 » 03 Oct 2024 18:15

This started happening a few weeks ago. Some video files that I have played for years without any problems suddenly start playing with audio only and a black screen.
Sometimes, turning the TV off for a few minutes makes them play normally again, or restarting the player a few dozen times.
Resetting the app to defaults seems to fix it but then the problem appears again with the next video or the next time I turn the TV on.

Device: Phillips 55PUD7406/77
Android version: 11
VLC version: 3.5.4 (2023-0220)

Aza
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Posts: 2202
Joined: 14 Mar 2019 10:04

Re: Video files are played with audio only

Postby Aza » 07 Oct 2024 07:37

Could you please share some logs? Reproduce the issue and then go to: Settings > Advanced > Debug logs. Then share the logs with the sharing service you prefer (Google Drive, Dropbox, pastebin...).


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