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File .Mov Problem
Posted: 13 Aug 2020 13:10
by donnje
Hi,
When I open a MOV file I always see a green bar in the left side, is there any way to fix?
Re: File .Mov Problem
Posted: 13 Aug 2020 15:50
by InTheWings
that shouldn't happen
To help you, we need
messages, to completely understand what your problems is.
To fix this, please be sure
before you start the playback to:
- Open: Tools -> Messages.
- Set Verbosity to 2
- Start playback to reproduce your issue
- Save text in a file or copy into clipboard
- Then paste the full resulting log here between [code]and[/code] (or use Pastebin.com if it's too long)
Also don't forget to name your
Operating System and provide the
VLC media player version.
Re: File .Mov Problem
Posted: 13 Aug 2020 16:29
by donnje
Hi,
Sorry it's my first post and I'm not very experienced
This is my LOGS
https://pastebin.com/7ZSEdft6
My build is 3.0.11
Thanks
Re: File .Mov Problem
Posted: 14 Aug 2020 10:27
by Lotesdelere
Please upload your
original problematic file to Zippyshare.com (200 MB max) or to WeTransfer.com and then post the link to the file here.
https://www.zippyshare.com
https://wetransfer.com
If needed cut it with DGsplit and read here about how to do it:
https://forum.videolan.org/viewtopic.ph ... 35#p193335
100 MB max should be enough.
Re: File .Mov Problem
Posted: 14 Aug 2020 10:32
by donnje
This is my file
https://we.tl/t-quXTvxEp3N
I don't want to cut the video but display it correctly like other software does
Re: File .Mov Problem
Posted: 14 Aug 2020 10:37
by Lotesdelere
No, this is the log again.
We want the original video file.
Re: File .Mov Problem
Posted: 14 Aug 2020 14:21
by donnje
I noticed that the problem is only on some videos, they are actually iphone photolives which are transformed into MOV files by the sync program
Taking new photos today and turning them into MOV is ok
I'm sorry I can't put the video it's personal but I put the log that was requested of me in previous posts
Re: File .Mov Problem
Posted: 14 Aug 2020 14:37
by Lotesdelere
Sorry but the log is not enough, we need an original sample file, even a short one.
Re: File .Mov Problem
Posted: 14 Aug 2020 14:51
by InTheWings
I noticed that the problem is only on some videos, they are actually iphone photolives which are transformed into MOV files by the sync program
Taking new photos today and turning them into MOV is ok
I'm sorry I can't put the video it's personal but I put the log that was requested of me in previous posts
You can always make a non personal video...
Re: File .Mov Problem
Posted: 14 Aug 2020 14:54
by donnje
As I wrote before I made some videos today but they are ok