The VideoLAN Forums

Posted: **02 Jan 2019 00:11**

Hello,
I'm using VLC to convert videos to MP4 (H.264+MP3) but I've hit a stumbling block; the converted videos play just fine within VLC, but in any other player (QuickTime, iTunes, Windows Media Player all tested) they have no sound. I guess I must not be encoding the audio correctly, but I don't know what I'm doing wrong. Can anybody help with troubleshooting?

Posted: **02 Jan 2019 18:18**

Hi, can you post the log of the playback in VLC?

To help you, we need messages, to completely understand what your problems is.
To fix this, please be sure before you start the playback to:

Open: Tools -> Messages.
Set Verbosity to 2
Start playback to reproduce your issue
Save text in a file or copy into clipboard
Then paste the full resulting log here between [code]and[/code] (or use Pastebin.com if it's too long)

Also don't forget to name your Operating System and provide the VLC media player version.

Posted: **03 Jan 2019 12:50**

Also please upload a short sample of a problematic file to Zippyshare.com (200 MB max) and then post the link to the file here.

If needed cut it with DGsplit and read here about how to do it:
viewtopic.php?f=14&t=57724&p=193335#p193335
50 MB max should be enough.

The VideoLAN Forums

Converted video has no sound outside VLC

Converted video has no sound outside VLC

Re: Converted video has no sound outside VLC

Re: Converted video has no sound outside VLC