Crashing with MKV subtitles

[Lirililin]

Hello,

So I recently updated from 2.2.0 to 2.2.1 on Windows 7. After this update, all of the MKV files with subtitles in them cause a crash (ssa subs from what I have checked). I should note that this occurs with subtitled MKV files that previously worked before updating.

I have tried downgrading back to 2.2.0 and deleting my preferences, but nothing has worked. If I disabled subtitles, these file will play without any issues. It appears as though the crashes occur when the subtitles would normally show up in the player.

Below is the crash dump

Code: Select all

[version] OS=6.1.7600.2. VLC=2.2.1 Terry Pratchett (Weatherwax) [exceptions] c000001d at 6aa9e3f1x [context] EDI:00000010x ESI:00000000x EBX:00000001x EDX:00000000x ECX:00000004x EAX:08ace020x EBP:063a2304x EIP:6aa9e3f1x ESP:08ace010x [stacktrace] #EIP|base|module 6aa9e3f1|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\liblibass_plugin.dll 00000004|C:\Program Files (x86)\VideoLAN\VLC\vlc.exe [modules] 00400000|C:\Program Files (x86)\VideoLAN\VLC\vlc.exe 77460000|C:\Windows\SysWOW64\ntdll.dll 76a00000|C:\Windows\syswow64\kernel32.dll 756b0000|C:\Windows\syswow64\KERNELBASE.dll 502d0000|C:\Program Files (x86)\VideoLAN\VLC\libvlc.dll 77ad0000|C:\Program Files (x86)\VideoLAN\VLC\libvlccore.dll 76e60000|C:\Windows\syswow64\ADVAPI32.dll 76f00000|C:\Windows\syswow64\msvcrt.dll 76cb0000|C:\Windows\SysWOW64\sechost.dll 76910000|C:\Windows\syswow64\RPCRT4.dll 74fd0000|C:\Windows\syswow64\SspiCli.dll 74fc0000|C:\Windows\syswow64\CRYPTBASE.dll 75900000|C:\Windows\syswow64\SHELL32.DLL 76b30000|C:\Windows\syswow64\SHLWAPI.dll 766b0000|C:\Windows\syswow64\GDI32.dll 76d60000|C:\Windows\syswow64\USER32.dll 75150000|C:\Windows\syswow64\LPK.dll 75860000|C:\Windows\syswow64\USP10.dll 74610000|C:\Windows\system32\WINMM.DLL 75210000|C:\Windows\syswow64\WS2_32.dll 75540000|C:\Windows\syswow64\NSI.dll 75250000|C:\Windows\syswow64\PSAPI.DLL 75760000|C:\Windows\syswow64\WININET.DLL 75260000|C:\Windows\syswow64\Normaliz.dll 75550000|C:\Windows\syswow64\urlmon.dll 76550000|C:\Windows\syswow64\ole32.dll 76b90000|C:\Windows\syswow64\OLEAUT32.dll 75030000|C:\Windows\syswow64\CRYPT32.dll 77430000|C:\Windows\syswow64\MSASN1.dll 75270000|C:\Windows\syswow64\iertutil.dll 75700000|C:\Windows\system32\IMM32.DLL 75470000|C:\Windows\syswow64\MSCTF.dll 746a0000|C:\Windows\system32\profapi.dll 50010000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\libdshow_plugin.dll 77ab0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_output\libdirectsound_plugin.dll 77a90000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_output\libwaveout_plugin.dll 77a70000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_output\libdirect3d_plugin.dll 77a50000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_output\libdirectdraw_plugin.dll 77830000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\liblibbluray_plugin.dll 77800000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\libaccess_bd_plugin.dll 777b0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\libdvdnav_plugin.dll 77790000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\libvdr_plugin.dll 77770000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\libfilesystem_plugin.dll 77750000|C:\Program Files (x86)\VideoLAN\VLC\plugins\stream_filter\libsmooth_plugin.dll 776b0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\stream_filter\libhttplive_plugin.dll 775e0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\stream_filter\libdash_plugin.dll 6aa10000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\libzip_plugin.dll 6a2a0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\librar_plugin.dll 6d4e0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\stream_filter\librecord_plugin.dll 6f6a0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libplaylist_plugin.dll 6c3f0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\meta_engine\libtaglib_plugin.dll 661c0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\lua\liblua_plugin.dll 61ca0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\misc\libxml_plugin.dll 5af70000|C:\Windows\system32\DSOUND.DLL 6d530000|C:\Windows\system32\POWRPROF.dll 76740000|C:\Windows\syswow64\SETUPAPI.dll 751e0000|C:\Windows\syswow64\CFGMGR32.dll 75690000|C:\Windows\syswow64\DEVOBJ.dll 76c20000|C:\Windows\syswow64\CLBCatQ.DLL 6ac90000|C:\Windows\System32\MMDevApi.dll 6a780000|C:\Windows\System32\PROPSYS.dll 6a590000|C:\Program Files (x86)\VideoLAN\VLC\plugins\control\libwin_msg_plugin.dll 743b0000|C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll 6d050000|C:\Windows\system32\uxtheme.dll 6acd0000|C:\Users\me\AppData\Local\Temp\0KrakenDevProps.dll 6d400000|C:\Windows\system32\dwmapi.dll 6a740000|C:\Windows\system32\AUDIOSES.DLL 6f780000|C:\Program Files (x86)\VideoLAN\VLC\plugins\control\libhotkeys_plugin.dll 70610000|C:\Program Files (x86)\VideoLAN\VLC\plugins\control\libwin_hotkeys_plugin.dll 6cdb0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libmp4_plugin.dll 6d770000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libavi_plugin.dll 67bb0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libasf_plugin.dll 6bac0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libflacsys_plugin.dll 6d110000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libes_plugin.dll 50000000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libnuv_plugin.dll 6b9f0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libtta_plugin.dll 697b0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libmpc_plugin.dll 67760000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libwav_plugin.dll 67140000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libcaf_plugin.dll 6b080000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libsid_plugin.dll 68810000|C:\Program Files (x86)\VideoLAN\VLC\plugins\gui\libqt4_plugin.dll 75160000|C:\Windows\syswow64\COMDLG32.DLL 74e90000|C:\Windows\system32\WINSPOOL.DRV 6d4d0000|C:\Windows\system32\WSOCK32.DLL 6b480000|C:\Program Files (x86)\VideoLAN\VLC\plugins\services_discovery\libsap_plugin.dll 69fe0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libmkv_plugin.dll 746b0000|C:\Windows\system32\userenv.dll 10000000|C:\Program Files (x86)\MediaMonkey\MMHelper.dll 74230000|C:\Windows\system32\CRYPTSP.dll 741f0000|C:\Windows\system32\rsaenh.dll 741e0000|C:\Windows\system32\RpcRtRemote.dll 657e0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\meta_engine\libfolder_plugin.dll 74e60000|C:\Windows\system32\ntmarta.dll 76fb0000|C:\Windows\syswow64\WLDAP32.dll 59f20000|C:\Windows\system32\explorerframe.dll 59ef0000|C:\Windows\system32\DUser.dll 59e30000|C:\Windows\system32\DUI70.dll 6c820000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libjpeg_plugin.dll 66590000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libcdg_plugin.dll 67ab0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libpng_plugin.dll 6ae20000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libschroedinger_plugin.dll 032a0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libvorbis_plugin.dll 65960000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libtheora_plugin.dll 006f0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libdts_plugin.dll 676a0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libaraw_plugin.dll 61800000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libsubstx3g_plugin.dll 62220000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libflac_plugin.dll 00700000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libg711_plugin.dll 618c0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libaes3_plugin.dll 63520000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libspeex_plugin.dll 6aa80000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\liblibass_plugin.dll 6be10000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libfaad_plugin.dll 65520000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\liba52_plugin.dll 6f240000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libmpeg_audio_plugin.dll 6b710000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\liblpcm_plugin.dll 6ba60000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libopus_plugin.dll 616a0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libdvbsub_plugin.dll 662a0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libspudec_plugin.dll 06d00000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libavcodec_plugin.dll 6bd10000|C:\Program Files (x86)\VideoLAN\VLC\plugins\text_renderer\libfreetype_plugin.dll 69820000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi420_yuy2_sse2_plugin.dll 6fd40000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi420_yuy2_mmx_plugin.dll 64950000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libswscale_plugin.dll 6dd80000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi422_yuy2_sse2_plugin.dll 6e4a0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi420_rgb_sse2_plugin.dll 64d70000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi420_rgb_mmx_plugin.dll 6f1f0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi422_yuy2_mmx_plugin.dll 64790000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libyuy2_i422_plugin.dll 00710000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libgrey_yuv_plugin.dll 65840000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libyuy2_i420_plugin.dll 707e0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi422_yuy2_plugin.dll 63570000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi420_yuy2_plugin.dll 630f0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi420_rgb_plugin.dll 61ac0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi422_i420_plugin.dll 64ae0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_filter\libscale_plugin.dll 66d60000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_filter\libyuvp_plugin.dll 74ef0000|C:\Windows\system32\VERSION.dll 08ad0000|C:\Windows\system32\nvspcap.dll 694e0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_mixer\libfloat_mixer_plugin.dll 655d0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\libscaletempo_plugin.dll 6e9b0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\libmpgatofixed32_plugin.dll 6cae0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\libdtstofloat32_plugin.dll 699d0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\liba52tofloat32_plugin.dll 66b40000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\libsamplerate_plugin.dll 6da70000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\libsimple_channel_mixer_plugin.dll 00720000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\liba52tospdif_plugin.dll 6bc50000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\libdtstospdif_plugin.dll 63eb0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\libdolby_surround_decoder_plugin.dll 040a0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\libugly_resampler_plugin.dll 6b680000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\libtrivial_channel_mixer_plugin.dll 651d0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\libaudio_format_plugin.dll 6d1e0000|C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll 0d5c0000|C:\Windows\system32\nvapi.dll 768e0000|C:\Windows\syswow64\WINTRUST.dll 76cd0000|C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_ebf82fc36c758ad5\comctl32.dll 6e230000|C:\Windows\system32\D3D9.DLL 6e220000|C:\Windows\system32\d3d8thk.dll 0a310000|C:\Windows\system32\nvd3dum.dll 59900000|C:\Windows\system32\D3dx9_43.dll 59df0000|C:\Windows\system32\avrt.dll

Let me know if there is any more information you would like to see. Thanks.

[Jean-Baptiste Kempf]

Please share the file that crashes.

[Lirililin]

Here is an example file. The crash happens at 15 seconds in when the subtitles would otherwise start.

http://www.mediafire.com/download/l6c4x ... sh_File.7z

[Jean-Baptiste Kempf]

Thanks

[Jean-Baptiste Kempf]

Works on Linux.

[Lirililin]

Like I said before it seems to be any mkv I try with subtitles. I upgraded to 2.2.1 on my laptop (windows 8 ), and it works fine.

One thing to note though is that I was watching a video while it was doing the upgrade. I'm wondering if that somehow botched the upgrade. The weird thing is that even if I do my best to do a complete uninstall, I still get this problem with both 2.2.1 and 2.2.0

[Jean-Baptiste Kempf]

Works on Windows 8 and not on Windows 7?

Did you try to reinstall?

[Lirililin]

I was previously using 2.2.0 on windows 7 and it was working fine.

I have tried doing clean reinstalls of both 2.2.1 and 2.2.0 on windows 7 and no luck.

Are there and residual files other than preferences I can try to delete after doing a full uninstall?

[Jean-Baptiste Kempf]

%appdata%/vlc folder and the install folder.

[Lirililin]

Yeah I have already tried reinstalling after making sure they were deleted.

[shaaazer]

You are not alone I have the same issue!

Tried your test file and got a crash as expected. I can also confirm that disabling sub titles solves the issue!

I can also confirm that Linux works fine.

Code: Select all

[version] OS=6.1.7600.2. VLC=3.0.0-git-20150605-0002 Vetinari [exceptions] c000001d at 69a7e4b1x [context] EDI:00000010x ESI:00000000x EBX:00000001x EDX:00000000x ECX:00000004x EAX:095ae000x EBP:06c8c80cx EIP:69a7e4b1x ESP:095adff0x [stacktrace] #EIP|base|module 69a7e4b1|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\liblibass_plugin.dll 00000004|C:\Program Files (x86)\VideoLAN\VLC\vlc.exe [modules] 00400000|C:\Program Files (x86)\VideoLAN\VLC\vlc.exe 77db0000|C:\Windows\SysWOW64\ntdll.dll 76e50000|C:\Windows\syswow64\kernel32.dll 77420000|C:\Windows\syswow64\KERNELBASE.dll 6eff0000|C:\Program Files (x86)\VideoLAN\VLC\libvlc.dll 6c180000|C:\Program Files (x86)\VideoLAN\VLC\libvlccore.dll 77320000|C:\Windows\syswow64\ADVAPI32.dll 76b70000|C:\Windows\syswow64\msvcrt.dll 77970000|C:\Windows\SysWOW64\sechost.dll 77470000|C:\Windows\syswow64\RPCRT4.dll 75910000|C:\Windows\syswow64\SspiCli.dll 75900000|C:\Windows\syswow64\CRYPTBASE.dll 75bf0000|C:\Windows\syswow64\SHELL32.DLL 76b10000|C:\Windows\syswow64\SHLWAPI.dll 76980000|C:\Windows\syswow64\GDI32.dll 77150000|C:\Windows\syswow64\USER32.dll 759f0000|C:\Windows\syswow64\LPK.dll 77280000|C:\Windows\syswow64\USP10.dll 74f20000|C:\Windows\system32\WINMM.DLL 76c30000|C:\Windows\syswow64\WS2_32.dll 77d80000|C:\Windows\syswow64\NSI.dll 76c20000|C:\Windows\syswow64\PSAPI.DLL 76a10000|C:\Windows\syswow64\WININET.DLL 77110000|C:\Windows\syswow64\Normaliz.dll 76840000|C:\Windows\syswow64\urlmon.dll 76f60000|C:\Windows\syswow64\ole32.dll 77560000|C:\Windows\syswow64\OLEAUT32.dll 75a00000|C:\Windows\syswow64\CRYPT32.dll 76e10000|C:\Windows\syswow64\MSASN1.dll 776e0000|C:\Windows\syswow64\iertutil.dll 77680000|C:\Windows\system32\IMM32.DLL 75b20000|C:\Windows\syswow64\MSCTF.dll 70180000|C:\Windows\system32\profapi.dll 73320000|C:\Windows\system32\uxtheme.dll 73300000|C:\Windows\system32\dwmapi.dll 73810000|C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll 6faa0000|C:\Windows\system32\dnsapi.DLL 700e0000|C:\Windows\system32\iphlpapi.DLL 700d0000|C:\Windows\system32\WINNSI.DLL 6ca90000|C:\Windows\system32\RASAPI32.dll 6ca70000|C:\Windows\system32\rasman.dll 6ca60000|C:\Windows\system32\rtutils.dll 6d690000|C:\Windows\system32\sensapi.dll 70110000|C:\Windows\system32\NLAapi.dll 6faf0000|C:\Windows\System32\mswsock.dll 6fcd0000|C:\Windows\System32\winrnr.dll 6fcc0000|C:\Windows\system32\napinsp.dll 6fa80000|C:\Windows\system32\pnrpnsp.dll 6fa70000|C:\Windows\system32\wshbth.dll 6f440000|C:\Windows\System32\wshtcpip.dll 6ca50000|C:\Windows\System32\wship6.dll 70100000|C:\Windows\system32\rasadhlp.dll 6f560000|C:\Windows\System32\fwpuclnt.dll 6ef60000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\libdshow_plugin.dll 6d0c0000|C:\Program Files (x86)\VideoLAN\VLC\libgcc_s_sjlj-1.dll 6ef40000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_output\libdirectsound_plugin.dll 6ef20000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_output\libwaveout_plugin.dll 6ef00000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_output\libdirect3d9_plugin.dll 6ee80000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_output\libdirectdraw_plugin.dll 6ee60000|C:\Program Files (x86)\VideoLAN\VLC\plugins\logger\libfile_logger_plugin.dll 6ee40000|C:\Program Files (x86)\VideoLAN\VLC\plugins\logger\libconsole_logger_plugin.dll 6bf60000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\liblibbluray_plugin.dll 6ee10000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\libaccess_bd_plugin.dll 6edc0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\libdvdnav_plugin.dll 6eda0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\libvdr_plugin.dll 6ed40000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\libfilesystem_plugin.dll 6ed20000|C:\Program Files (x86)\VideoLAN\VLC\plugins\stream_filter\libhds_plugin.dll 6ece0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\stream_filter\libsmooth_plugin.dll 6eb80000|C:\Program Files (x86)\VideoLAN\VLC\plugins\stream_filter\libhttplive_plugin.dll 6ecb0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\libzip_plugin.dll 6ec90000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\librar_plugin.dll 6ed90000|C:\Program Files (x86)\VideoLAN\VLC\plugins\stream_filter\librecord_plugin.dll 6ec60000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libplaylist_plugin.dll 6bde0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\meta_engine\libtaglib_plugin.dll 6eb20000|C:\Program Files (x86)\VideoLAN\VLC\plugins\lua\liblua_plugin.dll 6bca0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\misc\libxml_plugin.dll 6eb00000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_output\libmmdevice_plugin.dll 775f0000|C:\Windows\syswow64\CLBCatQ.DLL 70050000|C:\Windows\System32\MMDevApi.dll 6ff50000|C:\Windows\System32\PROPSYS.dll 76c70000|C:\Windows\syswow64\SETUPAPI.dll 77250000|C:\Windows\syswow64\CFGMGR32.dll 77990000|C:\Windows\syswow64\DEVOBJ.dll 70090000|C:\Windows\system32\AUDIOSES.DLL 6eaf0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\control\libwin_msg_plugin.dll 6ead0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\control\libhotkeys_plugin.dll 6eab0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\control\libwin_hotkeys_plugin.dll 6ea60000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libmp4_plugin.dll 6bc70000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libavi_plugin.dll 6bc50000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libasf_plugin.dll 6bc30000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libflacsys_plugin.dll 6ea50000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libes_plugin.dll 6a100000|C:\Program Files (x86)\VideoLAN\VLC\plugins\gui\libqt4_plugin.dll 75970000|C:\Windows\syswow64\COMDLG32.DLL 6bbd0000|C:\Windows\system32\WINSPOOL.DRV 732c0000|C:\Windows\system32\WSOCK32.DLL 6bbc0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libnuv_plugin.dll 6bbb0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libtta_plugin.dll 6bb90000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libmpc_plugin.dll 6bb80000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libwav_plugin.dll 6bb70000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libcaf_plugin.dll 6ba70000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libsid_plugin.dll 6ba40000|C:\Program Files (x86)\VideoLAN\VLC\plugins\services_discovery\libsap_plugin.dll 6b970000|C:\Program Files (x86)\VideoLAN\VLC\plugins\access\liblive555_plugin.dll 6b910000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libogg_plugin.dll 69fb0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\demux\libmkv_plugin.dll 70190000|C:\Windows\system32\userenv.dll 6b8f0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\meta_engine\libfolder_plugin.dll 6fe60000|C:\Windows\system32\CRYPTSP.dll 6fe20000|C:\Windows\system32\rsaenh.dll 6fe10000|C:\Windows\system32\RpcRtRemote.dll 732d0000|C:\Windows\system32\ntmarta.dll 770c0000|C:\Windows\syswow64\WLDAP32.dll 6b8a0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libjpeg_plugin.dll 6b890000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libcdg_plugin.dll 69f50000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libpng_plugin.dll 69e00000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libschroedinger_plugin.dll 69d40000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libvorbis_plugin.dll 69ce0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libtheora_plugin.dll 6b880000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libdts_plugin.dll 69c80000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libfaad_plugin.dll 6b290000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libaraw_plugin.dll 69c00000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libflac_plugin.dll 6b270000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libg711_plugin.dll 69bf0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libaes3_plugin.dll 69a60000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\liblibass_plugin.dll 69a30000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libspeex_plugin.dll 69a20000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\liba52_plugin.dll 69a00000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libsubstx3g_plugin.dll 699f0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libmpeg_audio_plugin.dll 69990000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libopus_plugin.dll 69980000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\liblpcm_plugin.dll 69950000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libdvbsub_plugin.dll 69940000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libspudec_plugin.dll 5ad70000|C:\Program Files (x86)\VideoLAN\VLC\plugins\codec\libavcodec_plugin.dll 6f2d0000|C:\Windows\system32\explorerframe.dll 6dde0000|C:\Windows\system32\DUser.dll 6dd20000|C:\Windows\system32\DUI70.dll 69800000|C:\Program Files (x86)\VideoLAN\VLC\plugins\text_renderer\libfreetype_plugin.dll 697e0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_output\libwasapi_plugin.dll 697d0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi420_yuy2_sse2_plugin.dll 697c0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi420_yuy2_mmx_plugin.dll 69700000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libswscale_plugin.dll 696f0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi422_yuy2_sse2_plugin.dll 696c0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi420_rgb_sse2_plugin.dll 696a0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi420_rgb_mmx_plugin.dll 69690000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi422_yuy2_mmx_plugin.dll 69680000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libyuy2_i422_plugin.dll 69670000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libgrey_yuv_plugin.dll 69660000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libyuy2_i420_plugin.dll 69650000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi422_yuy2_plugin.dll 69640000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi420_yuy2_plugin.dll 69620000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi420_rgb_plugin.dll 69610000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_chroma\libi422_i420_plugin.dll 69600000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_filter\libscale_plugin.dll 695f0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\video_filter\libyuvp_plugin.dll 778e0000|C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_ebf82fc36c758ad5\comctl32.dll 693e0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_mixer\libfloat_mixer_plugin.dll 693d0000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\libscaletempo_plugin.dll 69250000|C:\Program Files (x86)\VideoLAN\VLC\plugins\audio_filter\libsamplerate_plugin.dll 6cdb0000|C:\Windows\system32\WindowsCodecs.dll 6dcd0000|C:\Windows\SysWOW64\actxprxy.dll 5d990000|C:\Windows\system32\D3D9.DLL 74e40000|C:\Windows\system32\VERSION.dll 6ec50000|C:\Windows\system32\d3d8thk.dll 57fb0000|C:\Windows\system32\igdumdim32.dll 69050000|C:\Windows\system32\D3dx9_43.dll 60010000|C:\Windows\system32\igdusc32.dll

[sundowns]

I have this exact issue, so glad I'm not alone :").

Recently installed a fresh Windows 7 and my vlc crashes as soon as a subtitle would appear in .mkv files. Specifically the subtitles are SSA, but I don't have any non-SSA files to test with. All these files worked fine with my previous Ubuntu installation and work fine with subtitles disabled.

Not sure where to find the crash dump, but this is the error windows returned when it becomes unresponsive (usually it just instantly crashes with no warning/dialogue):

Problem signature:
Problem Event Name: APPCRASH
Application Name: vlc.exe
Application Version: 2.2.1.0
Application Timestamp: 00000000
Fault Module Name: liblibass_plugin.dll
Fault Module Version: 2.2.1.0
Fault Module Timestamp: a720a718
Exception Code: c000001d
Exception Offset: 000000000002068e
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081
Additional Information 1: 67a1
Additional Information 2: 67a14e3644382b8eb679e4a8a70ec9f6
Additional Information 3: 054c
Additional Information 4: 054c25dc5e4f3331febe25357dae990d

[Jean-Baptiste Kempf]

This is a crash in libass, then