VLC 1.1.0 crashes when I close the video

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
commandonz
Blank Cone
Blank Cone
Posts: 11
Joined: 19 Jul 2010 13:31

VLC 1.1.0 crashes when I close the video

Postby commandonz » 19 Jul 2010 13:34

I'm on XP32 SP3, all the latest updates, on a decent machine. When I close the video either at the end or part way through, 80% of the time it hangs, I get a white screen, then windows says it's crashed and I send an error report. I can't find anything in common with the videos, they're all sorts, short and long, avi, mp4, mkv. I considered turning on the debug logging but since it crashes I don't know if it will write anything to a log file. The previous version, I presume 1.0, worked fine.

I don't know if this is a request for help or a bug report. If anyone else finds this post, so if it's common it can be fixed.

VLC_help
Mega Cone Master
Mega Cone Master
Posts: 25661
Joined: 13 Sep 2006 14:16

Re: VLC 1.1.0 crashes when I close the video

Postby VLC_help » 20 Jul 2010 17:16

Happens with all video output modules?
http://wiki.videolan.org/WindowsFAQ-1.1 ... _output.3F

commandonz
Blank Cone
Blank Cone
Posts: 11
Joined: 19 Jul 2010 13:31

Re: VLC 1.1.0 crashes when I close the video

Postby commandonz » 21 Jul 2010 00:18

I don't think it's that, because video all plays fine, it's just when I close the video it crashes. I'll give that a go though and report back, thanks :)

commandonz
Blank Cone
Blank Cone
Posts: 11
Joined: 19 Jul 2010 13:31

Re: VLC 1.1.0 crashes when I close the video

Postby commandonz » 22 Jul 2010 13:45

Unfortunately that didn't help. I think it's a bug, rather than a problem with my computer or a setting.

Jean-Baptiste Kempf
Site Administrator
Site Administrator
Posts: 37523
Joined: 22 Jul 2005 15:29
VLC version: 4.0.0-git
Operating System: Linux, Windows, Mac
Location: Cone, France
Contact:

Re: VLC 1.1.0 crashes when I close the video

Postby Jean-Baptiste Kempf » 22 Jul 2010 17:01

Try 1.1.1
Jean-Baptiste Kempf
http://www.jbkempf.com/ - http://www.jbkempf.com/blog/category/Videolan
VLC media player developer, VideoLAN President and Sites administrator
If you want an answer to your question, just be specific and precise. Don't use Private Messages.

commandonz
Blank Cone
Blank Cone
Posts: 11
Joined: 19 Jul 2010 13:31

Re: VLC 1.1.0 crashes when I close the video

Postby commandonz » 22 Jul 2010 22:55

Oooh, that's new. I'll try it, thanks :)

Edit - a quick test says this one seems better, but it's intermittent anyway. I'll post again if the issue hasn't been fixed.

commandonz
Blank Cone
Blank Cone
Posts: 11
Joined: 19 Jul 2010 13:31

Re: VLC 1.1.0 crashes when I close the video

Postby commandonz » 21 Dec 2010 10:43

I'm on 1.1.5 and it's still happening, but i've narrowed down the situations it occurs in.

I'm on XP32, SP3, nVidia video card. I have a Samsung LCD monitor on the DVI port, and I have a Samsung LCD TV on the VGA port. When any video, any format, finishes playing when full screen on the TV VLC hangs with a white screen 70% of the time. When it's playing on the primary monitor it usually finishes ok.

This seems like a bug to me. Does anyone else get this same thing when using a secondary monitor?

tyrellcorp
New Cone
New Cone
Posts: 2
Joined: 21 Dec 2010 12:42

Re: VLC 1.1.0 crashes when I close the video

Postby tyrellcorp » 21 Dec 2010 12:47

Im getting crashes like this on 1.1.5 ... ever since the 'Christmas hat' upgrade.
Win 7 32 bit full screen on my second monitor... when movie ends or sometimes when I just move the mouse VLC crashes

VLC_help
Mega Cone Master
Mega Cone Master
Posts: 25661
Joined: 13 Sep 2006 14:16

Re: VLC 1.1.0 crashes when I close the video

Postby VLC_help » 21 Dec 2010 19:00

tyrellcorp: can you replicate the crash? If so, do you know how to use gdb?

tyrellcorp
New Cone
New Cone
Posts: 2
Joined: 21 Dec 2010 12:42

Re: VLC 1.1.0 crashes when I close the video

Postby tyrellcorp » 21 Dec 2010 19:32

sorry, I don't know how to use gbd... To replicate I just need to watch a movie full screen on my second monitor. It doesn't crash immediately... But if I watch something for any period of time and then wiggle the mouse or click it just kicks me out of vlc. It also happened when the film ended last night. When restarting I get a message saying vlc has crashed and I submitted the report. I have gone back to the .4 version now so ill see if the problem remains. Thanks

commandonz
Blank Cone
Blank Cone
Posts: 11
Joined: 19 Jul 2010 13:31

Re: VLC 1.1.0 crashes when I close the video

Postby commandonz » 21 Dec 2010 20:45

I know that question wasn't for me, but i'll answer anyway. I can't use gdb, but i'm a developer so I could probably work it out if I knew what I was trying to achieve and had a guide.

VLC_help
Mega Cone Master
Mega Cone Master
Posts: 25661
Joined: 13 Sep 2006 14:16

Re: VLC 1.1.0 crashes when I close the video

Postby VLC_help » 22 Dec 2010 18:24

You have to download+install gdb. Usually the easies way is to use TDM’s GCC/MinGW32 Builds
http://coliena.com/blog/2010/02/using-gdb-on-windows/

then start vlc.exe with gdb from shell

Code: Select all

gdb vlc.exe
(change directory if needed)
and type run there. Replicate the procedure that makes VLC crash and see if gdb also detects that. After that type bt to gdb and it should print messages. You can get better messages with VLC debug builds which can be found from http://nightlies.videolan.org/build/win32/?C=M;O=D (trunks are 1.2.0 and branches are 1.1.x)

commandonz
Blank Cone
Blank Cone
Posts: 11
Joined: 19 Jul 2010 13:31

Re: VLC 1.1.0 crashes when I close the video

Postby commandonz » 23 Dec 2010 11:00

I'll do that after Christmas and report back :)

VLC_help
Mega Cone Master
Mega Cone Master
Posts: 25661
Joined: 13 Sep 2006 14:16

Re: VLC 1.1.0 crashes when I close the video

Postby VLC_help » 23 Dec 2010 17:46

No rush.

commandonz
Blank Cone
Blank Cone
Posts: 11
Joined: 19 Jul 2010 13:31

Re: VLC 1.1.0 crashes when I close the video

Postby commandonz » 03 Jan 2011 02:11

I installed GDB 6.3.2 (as the 7.1 version you linked to isn't a valid win32 application). I run gdb, then ran vlc. The process started, I could see it in the task list, but no gui ever appeared. Do you have any more gdb tips?

Sébastien Escudier
Big Cone-huna
Big Cone-huna
Posts: 853
Joined: 06 Nov 2008 08:38
Operating System: linux

Re: VLC 1.1.0 crashes when I close the video

Postby Sébastien Escudier » 03 Jan 2011 08:25

Did you wait long enough ? gdb slows down vlc a lot.

commandonz
Blank Cone
Blank Cone
Posts: 11
Joined: 19 Jul 2010 13:31

Re: VLC 1.1.0 crashes when I close the video

Postby commandonz » 03 Jan 2011 10:48

Ah, I had to wait and hit enter a couple of times. I'll try and reproduce the problem in a day or two when i'm back at my main PC, thanks.

commandonz
Blank Cone
Blank Cone
Posts: 11
Joined: 19 Jul 2010 13:31

Re: VLC 1.1.0 crashes when I close the video

Postby commandonz » 06 Jan 2011 03:48

I tried to reproduce it from within gdb on the nightly build, but I couldn't get it to fail. I'll have a go with the current production version in the next few days.

lexein
Blank Cone
Blank Cone
Posts: 43
Joined: 15 May 2004 22:50
VLC version: 1.19
Operating System: win/linux/mac
Contact:

Re: VLC 1.1.0 crashes when I close the video

Postby lexein » 27 Mar 2011 17:11

This "white screen hang" (nonresponsive to keyboard or mouse, white screen, fullscreen OR 80% window size, on secondary monitor), at end of playback is still happening, ever since 1.0.x, continuing with 1.1.8.
HP ZE2315US laptop, 1GB RAM, 1.8GHz Sempron, ATI Radeon Express 200M graphics(1024x768). XP SP3, with video playing on external 1680x1050 monitor on the SVGA port.
My application plays 20-30 videos per day. The "hang" occurs nearly every day, sometimes between videos, sometimes at the end of playlist. It's difficult to replicate, but it does rarely (3%) happen the next time I play the same playlist.
Now that I've read the above posting about using gdb to analyze the hang, I'll try it next.

REQUEST: pointers to further info or scripts which could help me report useful information would be appreciated.

Addendum: I've noticed that when playback terminates at the end of video file, or if I delete an entry from the playlist while it's playing, the video frame flashes white for a short time (1 or 2 frames), just before the playback video window is resized to the idle "VLC media player". When the "hang" occurs, it happens at that precise moment, in "white."

(Not complaining, just noting that the full-frame long-duration (two frame times?) white flash happens 3-5% of the time just after STOP is pressed, and before video starts when PLAY is pressed. (Test setup: Play, then maximize window using the Maximize button (NOT "fullscreen"), then stop. Repeated play, view, stop of the same video file, will occasionally show the flashing. Pause doesn't flash. Partial frame 1-frame-time white flashes happen 50% of the time.)
Last edited by lexein on 27 Mar 2011 21:55, edited 1 time in total.

commandonz
Blank Cone
Blank Cone
Posts: 11
Joined: 19 Jul 2010 13:31

Re: VLC 1.1.0 crashes when I close the video

Postby commandonz » 27 Mar 2011 21:21

I'm still experiencing it too. I stopped using VLC as much, mostly because i'm using the PS3 and a different TV, but on the odd occasion I use VLC it still hangs like this too.


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: No registered users and 30 guests