the software does NOT respond

[wertthelert]

when we have installed the software does NOT respond to input. again initialized the settings and still the response is not there. we need to recuperate the problem because video is needed for our documentation. please help us

[VLC_help]

So you cannot press any buttons or menu items in VLC GUI?

[wertthelert]

we have encoded video recording in the Avidemux. when the VLC attempts video playback. failure occurs. the video does not display. Avidemux has also error when encoding the video recording.

[VLC_help]

Could you share us file that can be used to replicate the issue?

[wertthelert]

file name consists Pinnacle PCTV 800e.0.CompositeInput 2010-06-14_225336.mpg. size 336,623,154 bytes. when video is encoded. error has resulted. at instances. success has resulted. VLC has error during video playback.

[VLC_help]

Could you put the file to sendspace, megaupload or similar service?

[SoBugMeNot]

So you cannot press any buttons or menu items in VLC GUI?

that's exactly my problem!
what can I do?

[SoBugMeNot]

Windows Vista - VLC 1.1.0

[VLC_help]

what can I do?

Share us file that can be used to replicate the issue.

[SoBugMeNot]

it happens with ANY video file...
if you refer to a debug file, where can I find it?

[VLC_help]

If it happens with any file, first try to remove %appdata%\vlc folder. If that doesn't work, try different video output modules
http://wiki.videolan.org/WindowsFAQ-1.0 ... _output.3F

[SoBugMeNot]

I tried deleting the folder but doesn't helped; I can't change the video output cause I can't use any button, I can't acces the video configuration cause all the GUI seems to be only visual, I mean, nothing happens.
and BTW I can see videos, all is running perfect, the problem is the GUI, if I want Pause I need to use shortcut, the same for mute and all the other functions, the problem comes when I need to use some configurations for the subtitles, or if I want to use the timeline, etc... I repeat: the gui is the problem, not the video.

[VLC_help]

Can you see the GUI if you double click vlc.exe ?

[SoBugMeNot]

yes I can; even when I'm playing a video, but nothing happens if I press a button; I can even see the Preferences Dialog (if I press Ctr+P) but for nothing, none of the buttons work

[VLC_help]

SoBugMeNot: you have some tablet device attached to computer?

[SoBugMeNot]

yes, a Wacom one (graphire)

[VLC_help]

Does it help if you change from pen to mouse mode? (or vice versa)

[SoBugMeNot]

Wow... yes it does!
I didn't notice it could be the tablet, but, that means that I need to use the pen every time I want to use the GUI?

[VLC_help]

Yep.

[SoBugMeNot]

mmm... but why was not the case with earlier versions? (i'm not a new user of vlc, and not with the wacom)

[VLC_help]

QT4 interface has some issues with Wacom tablets (they were noticeable in 0.9.x newer) but now the problem seems to be worse.

[SoBugMeNot]

that explains it... I hope it can resolve it in the next versions

thanks for the help!

[VLC_help]

I hope it can resolve it in the next versions

I doubt that. http://bugreports.qt.nokia.com/browse/QTBUG-6127 the bug has been open for long time and no fix in sight.